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Working Holiday Visa jobs in Queensland

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    • Experience assisting guests or working with front-office teams.
    • Willingness to work weekends, public holidays and rostered shifts where required.
    • View all Arkana Motel jobs - Maryborough jobs - Housekeeper jobs in Maryborough QLD
    • Salary Search: Housekeeping and Maintenance Attendant salaries
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Job Post Details

Housekeeping and Maintenance Attendant - job post

Arkana Motel
Maryborough QLD 4650
From $49,400 a year - Part-time, Graduate, Temp to perm, Contract, Fixed term, Internship

Job details

Pay

  • From $49,400 a year

Job type

  • Fixed term
  • Temp to perm
  • Part-time

Shift and schedule

  • Weekend availability
  • Shift work
  • Public holidays

Location

Maryborough QLD 4650

Benefits

Pulled from the full job description

  • Professional development assistance
  • Employee mentoring program
  • Housing allowance
  • Relocation assistance
  • Salary packaging
  • Visa sponsorship
  • Training program

Full job description

We are seeking an experienced, practical and hardworking Housekeeping and Maintenance Attendant with approximately 3–5 years of experience in a large hotel, resort or internationally recognised accommodation property.

Experience gained in China, Dubai, the United Arab Emirates or another international hospitality market will be highly regarded.

This is a physically active and hands-on position. It is not primarily a supervisory or office-based role. The employee will personally clean guest rooms, prepare rooms for arrival, maintain public areas and complete basic repairs and preventative maintenance around the property.

Approximately 80–90% of the role will focus on housekeeping, property presentation, basic maintenance and repairs. Approximately 10–20% of the role will involve guest relations and, after appropriate training, assisting with guest check-ins and front-office duties.

Primary Duties

Housekeeping and Room Preparation — Approximately 60–70%

The employee will personally:

  • Clean and service guest rooms to the required motel and hotel standards.
  • Make beds and replace linen, towels and guest amenities.
  • Clean bathrooms, showers, toilets, mirrors, floors and fixtures.
  • Vacuum, mop, dust and sanitise guest rooms.
  • Clean windows, doors, furniture, walls and room fittings.
  • Remove rubbish and replace bins and bin liners.
  • Check mattress protectors, pillow protectors and linen for cleanliness.
  • Inspect rooms for hair, dust, stains, damage and missing items.
  • Replenish toiletries, tea, coffee and other guest supplies.
  • Prepare rooms for new guest arrivals.
  • Complete stay-over room services.
  • Clean reception areas, corridors, stairways and other public areas.
  • Assist with laundry, linen sorting and linen storage.
  • Maintain housekeeping trolleys, equipment and storage areas.
  • Report lost property and follow the property’s lost-property procedures.
  • Identify and report room damage or maintenance issues.
  • Ensure rooms are clean, safe, fully functional and ready for sale.

This is a hands-on position, and the employee must be prepared to clean rooms every day as part of their normal duties.

Repairs and Maintenance — Approximately 20–30%

The employee will personally complete basic, non-licensed maintenance tasks, including:

  • Conducting routine room and property inspections.
  • Replacing light bulbs, batteries and small fittings.
  • Completing minor painting and wall touch-ups.
  • Repairing or adjusting curtains, blinds and curtain tracks.
  • Tightening door handles, hinges, furniture and loose fittings.
  • Assembling and moving furniture.
  • Completing minor silicone and sealing work.
  • Clearing simple blockages where no licensed plumbing work is required.
  • Checking taps, toilets, showers and drains for leaks or faults.
  • Checking air-conditioning units and reporting operational issues.
  • Cleaning air-conditioning filters where appropriate.
  • Checking televisions, remotes, lamps, kettles and room appliances.
  • Assisting with grounds, gardens and outdoor presentation.
  • Cleaning car parks, walkways, pool areas and external common areas.
  • Maintaining a record of identified faults and completed work.
  • Reporting electrical, plumbing, fire-safety or structural issues requiring a licensed contractor.
  • Meeting and assisting external tradespeople when required.
  • Supporting preventative maintenance and asset-care programs.

The employee must not undertake electrical, plumbing, refrigeration, fire-safety or other work that legally requires an Australian trade licence.

Guest Relations and Front Office — Approximately 10–20%

After completing appropriate workplace training, the employee may progressively assist with:

  • Welcoming guests on arrival.
  • Providing basic information about the property and local area.
  • Responding politely to guest enquiries and requests.
  • Delivering towels, amenities or other items to guest rooms.
  • Assisting guests with room-related concerns.
  • Following up housekeeping and maintenance requests.
  • Assisting with guest check-in and check-out.
  • Confirming guest identification and booking information.
  • Explaining property facilities, parking and access arrangements.
  • Answering basic telephone enquiries.
  • Assisting with reservation administration.
  • Learning the property management system.
  • Processing simple guest payments under supervision.
  • Supporting after-hours or self-check-in procedures.
  • Escalating complaints, payment issues or complex enquiries to management.

Guest-services duties will be introduced gradually after the employee demonstrates consistent performance in housekeeping and property maintenance.

Experience and Qualifications

Essential Requirements

  • Approximately 3–5 years of practical housekeeping experience in a large hotel, resort, serviced apartment property or recognised international hospitality business.
  • Experience personally cleaning and preparing guest rooms.
  • Strong understanding of hotel cleanliness and room-presentation standards.
  • Experience identifying room defects and maintenance issues.
  • Willingness and ability to perform physically demanding work.
  • Ability to lift linen, supplies, furniture and housekeeping equipment safely.
  • Ability to work independently and complete duties within required timeframes.
  • Strong attention to detail.
  • Reliable, honest and responsible work ethic.
  • Basic spoken and written English.
  • Willingness to learn Australian hospitality, workplace safety and customer-service standards.
  • Willingness to work weekends, public holidays and rostered shifts where required.

Desirable Experience

  • Previous experience with a recognised international hotel group.
  • Basic handyman, building-maintenance or property-care experience.
  • Experience in room inspections or hotel quality-control procedures.
  • Experience using a hotel property management system.
  • Experience assisting guests or working with front-office teams.
  • A valid driver licence.
  • First Aid and CPR certification.

Physical Requirements

The employee must be able to:

  • Stand and walk for extended periods.
  • Bend, reach, kneel and lift repeatedly.
  • Push and pull housekeeping trolleys.
  • Lift linen bags, supplies and light furniture safely.
  • Work in guest rooms, bathrooms, laundries and outdoor areas.
  • Use cleaning chemicals and equipment safely.
  • Work in warm, humid or outdoor conditions when completing maintenance duties.

Training and Development

The workplace training program may include:

Housekeeping Operations

  • Australian hotel cleaning standards.
  • Room-cleaning procedures and productivity.
  • Linen and laundry management.
  • Chemical handling and workplace safety.
  • Infection-control and hygiene procedures.
  • Room inspections and quality assurance.
  • Guest privacy and security.
  • Lost-property procedures.

Property Maintenance

  • Preventative maintenance inspections.
  • Basic non-licensed repair techniques.
  • Asset-care procedures.
  • Maintenance record keeping.
  • Contractor coordination.
  • Identification of work requiring licensed tradespeople.
  • Workplace health and safety.

Guest Services

  • Australian customer-service standards.
  • Guest communication and complaint handling.
  • Check-in and check-out procedures.
  • Reservation and property management systems.
  • Payment-handling procedures.
  • Emergency and after-hours guest assistance.

Performance Expectations

The employee will be expected to:

  • Personally perform housekeeping and maintenance duties.
  • Consistently prepare clean and fully functional guest rooms.
  • Follow all workplace health and safety requirements.
  • Complete allocated work within reasonable timeframes.
  • Identify and report maintenance issues promptly.
  • Communicate respectfully with guests, colleagues and contractors.
  • Maintain reliable attendance and punctuality.
  • Protect guest privacy and company property.
  • Progressively develop the skills required to assist with guest check-ins and basic front-office duties.

Career Development

Depending on performance, business requirements and visa eligibility, the employee may have the opportunity to progress into positions such as:

Motel Manager – All rounder

Pay: From $49,400.00 per year

Benefits:

  • Employee mentoring program
  • Housing allowance
  • Professional development assistance
  • Relocation assistance
  • Salary packaging
  • Visa sponsorship
  • Work from home

Experience:

  • Housekeeping management: 3 years (Preferred)
  • Handyman: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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