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Application Specialist
Brisbane QLD
Temporary

Job details

Here’s how the job details align with your profile.

Job type

Temporary

Full job description

What you'll do

As the Applications Specialist, you will play a key role in delivering reliable and effective enterprise application support across Queensland Health. You will provide change, incident, risk, capacity and continuity management services in line with ITIL best practice frameworks, ensuring high-quality service delivery and system performance. Working collaboratively with technical specialists, vendors and end users, you will help maintain end-to-end service delivery for enterprise systems, build strong stakeholder relationships, and provide timely reporting on application support activities. You will also contribute to the development, maintenance and deployment of application guides, work instructions and technical documentation to support ongoing system operations and user capability.

About you

We are searching for someone who has:
Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management. (SFIA: USUP Level 4, PBMG Level 4, CHMG Level 4, CFMG Level 3, TEST Level 3)
Demonstrated ability in the provision of high level specialist advice of Clinical Based Hospital Information Systems. (SFIA: TECH Level 5)
Demonstrated ability to ensure that service delivery meets agreed service levels in a customer focused ICT environment. (SFIA: SLMO Level 4)
Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions. (NHS: Effective and strategic influencing)
Well-developed ability to build and maintain appropriate relationships with team members, other technical specialists, application specialists, vendors and end users. (NHS: Collaborative Working).
Experience in a clinical health setting would be advantageous.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

12.75% superannuation
17.5% leave loading

Employee wellbeing

Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

Career progression with more than 300 diverse career pathways and career support to take you further!
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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