Collection Support Officer jobs

• Location: Sydney, NSW (Villawood)
• Salary Range: $75,809 - $81,436 + 15.4% employer super contribution
• This vacancy has been identified to participate in VetPaths

DVA is seeking an APS3 Records Officer to join the Records Operations team within the Information and Records Management (IRM) Section, part of the Portfolio Management Branch.

The role is based at the National Archives of Australia (NAA) repository in Villawood, New South Wales, where the team manages DVA records held in NAA custody and supports ongoing access to those records for DVA business areas.

The APS3 Records Officer undertakes hands-on records management activities, including receiving and shelving incoming transfers, locating physical files, and digitising records in response to DVA scanning and access requests.

The position works under the direction of an APS4 Team Leader as part of a small, on-site operational team. Due to the need for physical access to records, equipment and NAA storage areas, all work is performed on?site at the Villawood Repository.

DUTIES

As an APS 3 Records Services Officer you will be required to

• Receiving, unpacking and shelving DVA records transferred into NAA custody, including manual handling of boxes weighing up to 10kg
• Locating and retrieving physical records held on site or at external storage facilities
• Digitising departmental records on demand from business areas and supply of digital back capture to the requester within agreed service level timeframes
• Undertaking quality control checks on digitised records and correcting identified errors in line with procedures
• Preparing and transferring preservation copies of digitised records to the NAA collection, including maintaining spreadsheets and checksums
• Transcribing and updating historical consignment and tracking information as required
• Assisting with management of shared mailboxes and routine administrative tasks
• Complying with work health and safety requirements, including safe manual handling practices
• Supporting records operations activities and projects as directed by the Team Leader.

MANDATORY REQUIREMENTS

• Ability to undertake manual handling duties, including lifting boxes up to 10 kg
• Ability to work onsite at the Villawood Repository

ELIGIBILITY

• Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
• Any successful candidate external to DVA offered employment will be required to undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
• Any successful candidate will also be required to obtain and/or maintain, a baseline Vetting (AGSVA) security clearance as a minimum.

NOTES

This recruitment process may be used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the .

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

We welcome people with diverse skills, experiences and perspectives. DVA is committed to building a workforce that reflects the community we serve and encourages applications from:

• Veterans and former Australian Defence Force members, whose skills and experience are highly valued across the APS
• Aboriginal and Torres Strait Islander peoples
• People with disability
• People who identify as LGBTQIA+
• People from culturally and linguistically diverse backgrounds

We are a Veteran Employer of Choice! This means you benefit from a workplace actively supporting veterans and families of veterans – one that understands and values military experience. You’re joining an organisation publicly recognised for its commitment to fostering veteran-friendly employment pathways and long-term career success.

The Australian Public Service (APS) values the unique skills, perspectives, and experiences that veterans gain during their Australian Defence Force (ADF) employment and encourage veterans to apply. Support may be available to veterans transitioning to meaningful APS careers through participation in VetPaths, which offers veterans an opportunity to participate in a six-month program offering formal learning and development, career mentoring and activities for wellness and peer support.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activities for the vacancy if you choose to opt-in to the scheme, declare you have a disability and meet the minimum requirements for the vacancy. All requests for reasonable adjustments will be considered and managed in consultation with you.

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