Head Program Delivery jobs

The Opportunity

Join the Monash Business School as our Education Programs and Delivery Manager, where you will play a key role in shaping and delivering a high-quality coursework portfolio. Leading a team of four, you will work closely with senior academic leaders and professional staff to support education strategy, strengthen quality and compliance, and enhance the delivery of education programs across the School.

You will oversee course and unit development, governance and quality assurance, ensuring course information is accurate and education processes run smoothly. From managing operational requirements across learning platforms and student management systems to resolving complex policy and course design challenges, you will drive continuous improvement and build strong partnerships across the University to support an excellent education experience.

About You

You are an experienced manager who thrives in a complex environment and enjoys bringing people together to deliver high-quality outcomes. With a strong customer focus and experience leading and developing teams, you know how to manage competing priorities, improve processes and provide trusted advice on operational and policy matters.

You bring highly developed analytical, planning and communication skills, with the confidence to navigate complex challenges, influence senior stakeholders and build collaborative relationships. From managing operational requirements across learning platforms and student management systems to resolving complex policy and course design challenges, you will drive continuous improvement and build strong partnerships across the University to support an excellent education experience. Your knowledge of academic administration and the Australian tertiary education sector, combined with experience across core enterprise platforms, will enable you to make a valuable contribution to the School’s education programs and services.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Monash University invites applications from candidates who can demonstrate valid and current Australian work rights.

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Fiona Bertoli, Education Services Manager, +61 3 990 32074

Position Description: Education Programs and Delivery Manager

Applications Close: Monday 2nd of November 2026, 11:55pm AEDT

Supporting a diverse workforce