Health Service Assistant jobs in Melbourne VIC

• Permanent Part-Time opportunity - 49 hours per fortnight over 7 shifts
• Varied shifts across a rotating roster - Monday to Sunday
• Located at Melbourne Donor Centre, Victoria
• Salary starting from $33.12 per hour + Penalties + Super + Salary Packaging and more

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Step into a rewarding role as a Nursing Assistant where you will bring excellent customer-facing skills and a genuine passion to deliver an exceptional service to our donors.

You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.

A day in the centre could see you:

• Greet and interview potential donors to understand their eligibility and suitability to donate
• Create a donor experience they’ll love and want to come back Complete routine blood pressure and haemoglobin tests
• Set up machines and collections equipment
• Insert and remove needles safely to collect whole blood, plasma, and platelets
• Monitor donors post-donation and assist them with rebooking their next donation
• Work collaboratively to achieve collection targets

No previous blood collection experience is required. Our paid training program blends hands-on practice with online learning to set you up for success. What’s essential is your passion for delivering an exceptional donor experience, supported by proven customer-facing experience that you can draw on in every interaction.

Your skills in action will include:

• Apply your customer-facing experience to create positive, welcoming interactions
• Be comfortable with needles and blood/biological materials
• Occasionally lift between 9-22.7kgs
• Support and foster a fantastic team culture
• Have demonstrated ability to provide exception customer service
• Frequently stand, walk and bend to set up and pack down machines and blood products
• Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts

Opportunities available for 44 hours across 6 shifts or 58 hours across 8 shifts per fortnight.

Please note: Due to the 12-week training program for this role, full availability Monday to Friday is required for the duration of the training period.

To view the current operational hours for this centre, please check here: Find a donor centre near you | Australian Red Cross Lifeblood

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Minimum 5 weeks annual leave (up to 6 weeks)
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

Is Lifeblood your reason? Apply NOW!

We are a 2026 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Rachel OShea via raoshea@redcrossblood.org.au.

If you want to know more about our recruitment process or to check out our FAQ's, please click here

Please note: applications sent directly to this email address cannot be accepted

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.