Health Support Services jobs in Newcastle NSW

Be challenged and imagine with us

This is a dynamic, fast-paced role suited to a highly organised professional with strong attention to detail, and a commitment to delivering excellent customer service. You will play a key role in supporting education delivery, contributing to process improvements, coordinating committees, and engaging with stakeholders across the School, College and University.

In this role you will:

• Provide high-quality administrative support for teaching and learning activities across nursing and midwifery programs
• Collaborate with academic and professional staff to support key education processes, including accreditation, course and program revisions, enrolments, timetabling, documentation of final student results
• Support School committees through meeting coordination, agenda preparation, minutes and tracking actions
• Provide clear advice on policies, systems and processes to support effective education delivery
• Respond to enquiries from students, staff and the public, ensuring timely, accurate and customer-focused service

This ongoing position is full time and will be located at the Callaghan Campus (Awabakal and Worimi land), with occasional travel to Central Coast – Gosford Hospital Campus (Darkinjung land).

How will you inspire us?

You are an organised and adaptable professional who thrives in a dynamic environment and enjoys working collaboratively to deliver high-quality outcomes.

You will have:

• Proven administrative experience with strong organisational skills and attention to detail
• Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders
• Ability to manage competing priorities and work effectively in a fast-paced environment
• Strong problem-solving skills and adaptability to change
• Advanced Microsoft Office skills and experience using corporate systems
• A collaborative approach and commitment to service excellence

What we offer

The remuneration for this position is Higher Education Worker Level 5 + 17% superannuation and is commensurate with skills and experience.

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• The remuneration for this position is from $80,972 - $93,929 p.a. + superannuation and is commensurate with skills and experience
• 17% super and salary packaging.
• A supportive workplace with a strong commitment to inclusion, equity, and cultural safety.
• Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
• Discounts on private health insurance, gym memberships, software, travel and more.
• A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

Your next steps

Important information before you apply:

If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.

Your application:

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the Essential Criteria listed in the job description demonstrating your qualifications and experience with examples.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 3 pages.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Our assessment process

Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance – it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

Contact Us

For specific position enquiries, please contact Ellen Parker, Senior Manager Education and Innovation on Ellen.Parker@newcastle.edu.au

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au

Please note, we do not accept email applications.

Closing date: Sunday, 2 August 2026 at 11.59pm AEST

We are excited to be Looking Ahead with you

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion.

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