IT Support jobs
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View similar jobs with this employerVictoria PoliceMelbourne VIC- Work Type: Fixed-term - Part-time.
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- Options Health ServicesBerrimah NT
- Employee assistance program
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- PilbaraITSouth Hedland WA 6722
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- ITN TechnologyPerth WA
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- Property MeSydney NSW 2000
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- Brennan ITMelbourne VIC
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- ConfidentialLane Cove West NSW 2066
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- Southern Star ResearchNorth Sydney NSW 2060
- Deliver remote technical support to employees across our global offices.
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- Unisson DisabilityAustralia
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View similar jobs with this employerThe Missing LinkHindmarsh SA- Enterprise, managed services or VIP support experience is advantageous.
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- StantecMelbourne VIC
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- StantecMelbourne VIC
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- For Purpose Aged CareCheltenham VIC 3192
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- The Salvation ArmyBlackburn VIC
- Parental leave
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Job Post Details
IT Support Analyst - job post
Location
Full job description
IT Support Analyst
Location: Melbourne Bayside
Pay: $40 to $45 per hour plus super
Start: ASAP
Engagement: Initially 2 to 4 months
Type: Onsite, 40 hours per week
We are hiring an IT Support Analyst to join a large national healthcare group in Melbourne Bayside. You will support users following an Office 365 migration and resolve a range of desktop, software and device related issues. Most support is provided remotely, with occasional onsite assistance when needed.
Key Responsibilities
- Provide support for desktops, laptops, printers and scanners
- Log, track and resolve tickets in the internal system
- Escalate complex issues to senior engineers
- Document incidents and resolutions clearly
- Assist users with software, hardware and connectivity issues
- Follow IT processes, standards and security requirements
What the company provides
- Full onboarding and induction
- Desk, laptop, phone and equipment
- Building access
- Documentation and procedures
- Training in the internal ticketing platform
Skills and Experience
- Minimum 1 year experience in IT support or service desk
- Strong knowledge of Windows 10 and Windows 11
- Confident troubleshooting skills across user hardware
- Good communication skills and customer service mindset
- Able to work independently and manage priorities
Why apply
- Immediate start
- Stable corporate environment
- Strong likelihood of extension
- A good pathway toward L2 roles
Apply now
If you have recent IT support experience and can start quickly, apply with your resume. Shortlisted applicants will be contacted promptly.
Job Types: Fixed term, Casual, Contract
Pay: $1,600.00 – $1,800.00 per week
Application Question(s):
- How many years of experience do you have in IT support or a service desk role?
- Do you have hands-on experience supporting Windows 10 and Windows 11?
- Are you able to start immediately or within 1 week?
Work Location: In person