Medical Administration jobs

Part-Time Medical Receptionist

GP & Allied Health Medical Practice | Dubbo, NSW

About Us

We are a GP & Allied Health medical practice committed to delivering high-quality, trauma-informed healthcare to the Dubbo community. Our practice includes general practitioners and allied health professionals, working collaboratively to provide integrated, whole-person care.

Our Mission

Where you live should never determine your right to quality healthcare. We refuse to accept that rural communities should receive second-rate care. Our practice is built on the principle that people matter – patients are not numbers on a chart, and every interaction counts.

Our Values

• Quality – Evidence-based best practice care
• Autonomy – Collaborative, patient-led healthcare that respects diversity
• Compassion – Empathy and respect in all interactions

The Role

We're seeking a professional, personable receptionist to join our front desk team. As the first point of contact for patients, you'll play a crucial role in creating a welcoming environment that reflects our commitment to patient-centred care.

Key Responsibilities

• Patient reception and appointment management
• Telephone and email communications
• Medicare billing and payment processing
• Patient record management and data entry
• Administrative support for practice operations
• Coordination with multidisciplinary clinical team

Essential Criteria

• Competent computer skills and ability to learn practice management software
• Strong communication and interpersonal skills
• Professional, compassionate approach to patient interactions
• High attention to detail and organizational skills
• Ability to maintain strict patient confidentiality
• Understanding of or willingness to learn trauma-informed care principles

Desirable

• Previous medical reception experience
• Familiarity with Medicare billing systems
• Knowledge of NDIS billing systems

What We Offer

• Supportive team environment
• Professional development opportunities
• Opportunity to contribute to quality rural healthcare

Position Details

• Part-time hours (days and hours negotiable)
• Monday to Friday, 8:00am – 6:00pm operating hours
• Dubbo, NSW

To Apply

Submit your resume and a brief cover letter outlining your relevant experience and interest in this role to Ashleigh Barling - manager@dubbohealthhub.com.au

We are committed to creating a safe, respectful workplace that reflects our community values.

Job Type: Part-time

Pay: $29.00 – $30.00 per hour

Expected hours: 22.5 – 30 per week

Work Location: In person