Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s on offer

Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
Safe, respectful environment – professional, health focused patient cohort
Collaborative team – feel valued and supported in a multidisciplinary team
No financial transactions – focus on clerical and administrative support only
Civilian role – be part of the mission without wearing the uniform
Practical perks – free parking and uniforms
Wellbeing support – mental health resources and lifestyle discounts

About Simpson Health Centre

Simpson Barracks is located at Yallambie (approx. 40 mins North-East of Melbourne CBD). Predominately a Forces Command training base supporting Defence Force School of Signals (tri-service technicians & operators, electronic warfare systems), Defence Force School of Music (tri-service musicians) and Army Education Centre. The Army base services approximately 6000 Defence members and operates a 9 bed low dependency ward 24/7. The health centre also provides primary medical, nursing, physiotherapy, dental and mental health services. Standard operating hours are generally 07:30 – 15:30 Monday – Friday (depending on role requirements and specific craft groups required for weekend and on-call shifts).

This is a part time role every Monday, Tuesday and Wednesday (day shift) within a multidisciplinary healthcare team

What you’ll do

Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.

What you bring

Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
Sound computer literacy and experience with electronic health record systems highly regarded.

Who we are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.

Interested? Contact Laura via email at Laura.Mcginley@serco-ap.com for a confidential chat.

Apply now.