Medical Communications jobs

Join the Victorian Institute of Forensic Medicine (VIFM) as a Forensic Medical Transcriptionist & Records Officer and play an important role in supporting Victoria's justice system, public health outcomes and community safety.

About Us

The Victorian Institute of Forensic Medicine (VIFM) is a leading organisation at the intersection of science, medicine and justice. We provide independent forensic medical and scientific expertise to support the justice system, deliver crucial evidence that underpins safe convictions and appropriate acquittals, and contribute to public health and community safety through education, and research.

Our work is complex and deeply meaningful. From investigating deaths reported to the Coroner, to supporting victims of crime and enabling life‑changing tissue donation through the Donor Tissue Bank of Victoria, VIFM plays a critical role in Victoria's justice and health systems.

What truly sets VIFM apart is our people and our culture. Guided by our values of Respect, Openness, Service, Integrity and Innovation, we foster a workplace where expertise is valued, collaboration is encouraged, and purpose sits at the heart of everything we do.

About the Role

The Forensic Services Support team plays a critical role in supporting VIFM's Medical and Scientific Services through forensic transcription, records management, case administration and client service. Working closely with medical and scientific professionals, the team helps ensure the accurate and timely management of casework, report production and records systems that underpin essential forensic services.

As a Forensic Medical Transcriptionist and Records Officer, you will provide high-quality medical transcription services for highly confidential forensic reports while supporting records management, and administrative activities. This is a varied role in a unique environment that contributes to Victoria's justice system, public health outcomes and community safety.

Working collaboratively with a supportive and experienced team, you'll have the opportunity to contribute to meaningful work while developing your skills in one of Australia's leading forensic medicine organisations.

Key Responsibilities

• Provide accurate medical audio transcription services to support the production of highly confidential medico-legal, pathology reports.
• Undertaking administrative review of reports in keeping with accreditation standards and quality requirements.
• Records and case administration activities, including record tracking, retrieval, archiving and responding to information requests.
• Utilise transcription tools and software to support accuracy, productivity and efficiency.
• General administrative tasks across forensic medical and scientific services.

About You

You are a highly organised and detail-oriented professional who t akes pride in delivering accurate, high-quality work. Resilient and emotionally intelligent, you are comfortable working with sensitive and sometimes confronting information and understand the importance of accessing support and debriefing when required.

You thrive in a collaborative team environment while confidently managing competing priorities independently. With excellent communication and interpersonal skills, you build trusted relationships with stakeholders and are committed to continuous improvement, service excellence and making a meaningful contribution to the work of VIFM.

Key Qualifications and Attributes

• Demonstrated experience in medical transcription, including knowledge of medical terminology, particularly pathology terminology.
• Audio typing proficiency of 70-80 words per minute with a high degree of accuracy.
• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Well-developed written, verbal and interpersonal communication skills with a strong customer service focus.
• Proficiency in transcription tools and software, including audio transcription technology.
• A collaborative, adaptable and resilient approach to work, with exceptional attention to detail.

What we offer

At VIFM, you'll do meaningful work in a supportive environment. Benefits include:

• An employee assistance program (EAP)
• Peer support programs
• Annual influenza vaccination program
• Discount on health insurance through HCF
• Social Club Membership
• Flexible Work
• Myki and V/Line Commuter Club
• Novated Leasing

Working at VIFM is more than just a job; it's personal. We are dedicated to making a difference and believe in the strength of our diverse team and vibrant culture. Our commitment extends to our people, stakeholders, and the community, operating responsibly and ethically.

Join us to inspire and shape the future of forensic medicine in a culture that values creativity, embraces new ideas, and fosters inclusivity and collaboration.

Ready to Apply?

If this role sounds like a good fit, we'd love to hear from you.

Please submit:

• A current resume; and
• A cover letter addressed to Natasha Buckle, Manager, People & Culture Programs, outlining your suitability for the role and how your skills and experience align with the key responsibilities and selection criteria.

Our Recruitment Process

Once your application has been reviewed you may be invited to complete an in-person interview and transcription assessment. The last step is undergoing pre-employment checks, which includes reference checking and a criminal history and working rights check.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

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