Part Time, Medical Reception jobs in Melbourne VIC

Part-Time Permanent | 2 Days Per Week | South Melbourne

Join a friendly, patient-focused GP clinic where your experience is valued and your contribution makes a real difference every day.

About the Role

Real Care Health Clinic is seeking an experienced Medical Receptionist to join our team on a permanent part-time basis, working 2 days per week. You will be confident managing appointments through Best Practice, coordinating online bookings via HotDoc, and providing exceptional service to patients.

Key Responsibilities

• Greeting patients and delivering exceptional customer service
• Managing appointments and patient records using Best Practice
• Managing online bookings and recalls through HotDoc
• Answering telephone enquiries
• Processing Medicare, EFTPOS and billing transactions
• Opening and closing the clinic
• Maintaining a clean, organised and welcoming clinic environment
• Providing administrative support to GPs and nurses

About You

• Previous experience working in an Australian General Practice
• Demonstrated experience using Best Practice software
• Experience using HotDoc or similar online appointment systems
• Medicare billing and claiming experience
• Excellent communication and customer service skills
• Professional, friendly and positive attitude
• Strong organisational skills and attention to detail
• Reliable, proactive and able to work independently and within a team

What We Offer

• Supportive and friendly team
• Permanent part-time role with consistent hours
• Modern South Melbourne clinic

Work Location: In person