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Executive Assistant - job post

Department of Customer Service
3.9 out of 5 stars
New South Wales•Hybrid work
$113,574 - $125,720 a year - Full-time
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Job details

Pay

  • $113,574 - $125,720 a year

Job type

  • Full-time

Location

New South Wales•Hybrid work

Full job description

Department of Customer Service

Reference number
req51966
Occupation
Executive Support and Secretarial
Work type
Full-Time
Location
Regional NSW
Salary Information
$113,574 - $125,720 plus super
Closing date
16 June 2026 at 10:00am


Executive Assistant
  • Clerk Grade 7/8 - $113,574 - $125,720 plus super
  • Employment Type: Temporary Full time up to 12 months
  • Location: Orange (Hybrid working available). Minimum 2–3 days per week in the office, subject to change in line with Department of Customer Service workplace policies.
About the team
Government Shared Services (GSS) is a division of Department of Customer Service that delivers essential shared services to more than 100 NSW Government agencies, supporting outcomes for the people of NSW.
Client & Commercial Solutions (C&CS) supports GSS by strengthening governance, managing client relationships, and providing assurance, commercial, and financial oversight to enable effective and reliable shared service delivery.
About the role
If you're someone who enjoys variety, thrives in a fast-paced environment and takes pride in being the person who keeps everything running smoothly, this could be the role for you.
As the Executive Assistant to the Executive Director, Client & Commercial Solutions, you'll be at the heart of executive operations, providing high-level support that enables strategic priorities to be delivered across Government Shared Services. From coordinating complex meetings and executive briefings to managing competing priorities and responding to emerging issues, you'll play a key role in ensuring the Executive Director is prepared, informed and supported every day.
Working closely with the Executive Officer, you'll build strong relationships across a diverse stakeholder network, act as a trusted point of contact, and help coordinate activities across a busy and dynamic business area. Your ability to stay organised, exercise sound judgement and adapt quickly to changing priorities will be essential to your success.
This role offers exposure to senior leaders, meaningful work, and the opportunity to make a genuine impact while developing your executive support skills in a complex operating environment.
You will:
  • Manage the Executive Director’s complex diary, appointments, correspondence, travel arrangements and meeting commitments.
  • Act as a key liaison point for internal and external stakeholders, managing enquiries and ensuring timely responses and outcomes.
  • Coordinate executive briefings, submissions, correspondence, presentations and meeting papers, ensuring accuracy, quality and confidentiality.
  • Support the Executive Officer to manage business priorities, monitor actions, track deliverables and coordinate competing work demands.
  • Research, gather and collate information to support reports, briefings and strategic advice on a range of operational and business matters.
  • Prepare agendas, coordinating meetings and maintaining accurate records and action registers.
  • Provide high-quality executive, secretariat and administrative support while maintaining discretion when dealing with sensitive and confidential matters.
About you:
  • Proven experience providing high-level executive and administrative support in a complex, fast-paced environment.
  • Exceptional organisational skills, with the ability to plan, prioritise and manage competing deadlines while maintaining a high level of accuracy and attention to detail.
  • Strong judgement, discretion and professionalism, with a demonstrated commitment to confidentiality and acting with integrity.
  • Excellent written and verbal communication skills, including the ability to prepare clear, concise and well-structured briefings, correspondence, reports and executive documentation.
  • A customer-focused approach, with the ability to build positive stakeholder relationships, respond respectfully and promptly to enquiries, and resolve issues appropriately.
  • Strong coordination and problem-solving skills, with the ability to anticipate needs, manage competing priorities and adapt to changing circumstances.
  • Confidence using a range of technologies, collaboration tools and information or records management systems to support executive workflows and maximise efficiency.
  • The ability to work independently, exercise initiative and remain calm under pressure while delivering high-quality outcomes.
How to apply
If this role sounds like you click the apply now button and include a resume (max 5 pages) and cover letter (max 1 page) outlining how your skills and experience align to the role.
Why work for us?
There are lots of reasons why a role with us is rewarding - working with us gives you:

  • The opportunity for meaningful work that matters to all of us in NSW
  • We have a hybrid work model (in-office and from home) with opportunity for flexible or condensed hours, with our offices always open to you balancing flexibility and connection
  • Flexible leave so you can recharge and make time for what counts
  • Much more than just a job, you can build a career here
  • Access to health and well-being programs including Fitness Passport
Salary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuation
For enquiries relating to recruitment please contact Tiffany Martin via tiffany.martin@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.
Closing Date: Tuesday 16 June 2026 at 9:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact tiffany.martin@customerservice.nsw.gov.au.
For more information, please visit
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Information on adjustments available for the recruitment process
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