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Service Delivery Coordinator jobs

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    • Demonstrated experience in transport operations, logistics, service delivery or a similar operational environment.
    • Access to travel discounts across Australia.
    • View all Transit Systems Victoria jobs - West Footscray jobs - Service Delivery Manager jobs in West Footscray VIC
    • Salary Search: Service Delivery Coordinator salaries
    • Coordinating and maintaining Community Support Worker schedules to ensure reliable service delivery.
    • Managing daily changes including staff availability,…
    • Promote relevant products, services and campaigns that meet customer needs.
    • Support stockists and customers with product, service and account enquiries.
    • Service Management & ITIL: Oversee daily service delivery, incident/request/change/problem management, and operational performance across M365, Windows 11…
    • Experience in a customer service environment.
    • Strong customer service capability, including the ability to build effective relationships with internal and…
    • Communicate effectively with service technicians to coordinate quick and efficient service delivery.
    • The Service Coordinator is responsible for managing and…
    • Ensure service delivery activities comply with organisational policies, client requirements and relevant regulatory or contractual standards.
    • Use internal systems to log client needs, Caregiver availability, or service changes with clarity and precision.
    • On call from 5pm Friday through to 8am Monday.
    • Lead and Manage Service Delivery: Oversee the delivery of client service products and services across the region, ensuring operational excellence and alignment…
    • You will be overseeing general enquiries, registering, updating, and following up rescue cases.
    • Have a pleasant manner and can-do attitude.
    • Monitor participant satisfaction and service quality.
    • Willingness to travel between service locations.
    • Experience working in the NDIS or disability services…
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    • Strong customer service and communication skills.
    • Liaise with customers throughout the vehicle build and delivery process.
    • Collaborate with other departments for seamless service delivery.
    • The role involves managing and coordinating all aspects of service delivery to ensure a high…
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    • Working closely with a team of care advisors, referral agencies and service providers, our Service Coordinators are responsible for coordinating the rostering…
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    • A mechanical background and experience in planning or scheduling will set you up for success - but what matters most is your drive, initiative, and commitment…

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Job Post Details

Service Delivery Coordinator - job post

Transit Systems Victoria
West Footscray VIC 3012
You must create an Indeed account before continuing to the company website to apply

Job details

Shift and schedule

  • Weekend availability
  • Rotating roster
  • Shift work

Location

West Footscray VIC 3012

Benefits

Pulled from the full job description

  • Employee discount

Full job description

Join an Australian Owned Multi-National Transport Company


Service Delivery Coordinator


Transit Systems (Victoria) is on the hunt for a Service Delivery Coordinator to play a key role in keeping our services running safely, efficiently and reliably, through strong operational monitoring, communication, incident management and resource coordination, all while upholding company policy, contractual and safety requirements.


It's a role that sits at the heart of our mission: Connecting People, Linking Communities, Finding Solutions, Creating Opportunity and Enhancing Cities.


Benefits of working with Transit Systems

  • Access to travel discounts across Australia
  • Novated Leasing options
  • Convenient Western Suburbs location
  • Close-knit, supportive team and work culture!

About You

  • A decisive problem-solver who performs effectively under pressure
  • Excellent verbal and written communication and stakeholder management skills
  • High attention to detail with strong organisational and multitasking capabilities
  • A safety-conscious, accountable and takes ownership of outcomes
  • A collaborative team member with a genuine customer focus
  • Available to work rotating shifts, including weekends and public holiday

Qualifications and Experience

  • Demonstrated experience in transport operations, logistics, service delivery or a similar operational environment
  • Sound understanding of safety, compliance and incident management principles
  • Proficient in Microsoft Office Suite and operational management systems
  • Experience within public transport operations highly regarded
  • Background in emergency response or control centre environments advantageous
  • Knowledge of transport compliance and contractual performance requirements
  • Familiarity with GPS fleet monitoring, scheduling and operational control systems
  • Experience coordinating services across multiple operational locations

If this sounds like you and your dream job, APPLY NOW!


How to Apply

Click APPLY and fill in as much information as you can for your application, paying close attention to each question.


We are requesting a copy of your resume with necessary qualifications, background and experience.


We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.

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