Skip to main content
Post your resume and find your next job on Indeed!

Service Delivery Manager jobs

Sort by: -

People also searched:

service desk manager
operations manager
restaurant manager
retail manager
store manager
supervisor
delivery driver
driver

Job Post Details

Aged Care Service Manager (Roving)
Lutheran Services
·
1.9
Brisbane QLD
$140,000 a year
Permanent, Full-time

Job details

$140,000 a year
Health insurance, Gym membership, Insurance services, Salary packaging
Permanent, Full-time
Brisbane QLD

Full job description

Leadership That Travels Where It’s Needed Most

Position: Service Manager (Roving)
Location: Across Queensland
Employment Type: Permanent Full-Time

As a Roving Service Manager / Care Manager with Lutheran Services, you’ll provide stability and confidence during times of transition—whether covering for managers on leave or supporting sites through change. Your role ensures continuity, clears backlogs, and solves problems so teams can focus on what matters most: delivering exceptional care to residents.

You enjoy travelling and the variety that supporting different sites across Queensland provides. This isn’t just about filling a gap—it’s about strengthening foundations. Your presence brings calm, clarity, and momentum, enabling frontline teams to thrive and ensuring seamless operations behind the scenes. With your solution-focused approach and leadership capability, you’ll champion better care, better communication, and better outcomes across multiple services.
If you’re someone who doesn't mind being away from home for a few days to a few weeks at a time - this role is for you!
About You:

You’re passionate about leading change and creating opportunities that elevate the experience for every resident. With a strong leadership approach, you inspire and support your team to achieve excellence. Guided by our values of kindness, integrity, empowerment, and innovation, you bring:

  • Tertiary Qualification in Nursing and un-restricted APHRA registration
  • High-level critical thinking, problem-solving, and leadership skills
  • Strong knowledge of Aged Care Quality Standards and compliance requirements
  • Experience in quality processes, accreditation, and continuous improvement
  • Commercially minded with experience managing budgets and operations

About the Role

You’ll step into the role of Service Manager for any of our 12 aged care sites—supporting service delivery, driving positive outcomes for residents and maintaining organisational culture. You will report to the General Manager based out of our Support Centre in Milton, but we may also need you to help cover Clinical Care Manager positions at our sites as well. In this unique role, you’ll be the driving force behind operational excellence and clinical leadership across multiple sites. Your responsibilities will include:

  • Cover leave of Service Managers or gap fill Care Managers where needed.
  • Championing quality and compliance, ensuring alignment with Aged Care Quality Standards and Lutheran Services’ Model of Care.
  • Mentoring and empowering teams, fostering a culture of collaboration, innovation, and continuous improvement.
  • Overseeing operations, including workforce planning, risk management, and budget oversight.
  • Providing clinical leadership, guiding care planning, medication management, and resident engagement.
  • Acting as a problem-solver and change agent, bringing agility and confidence to complex challenges.

About Us:

Lutheran Services is one of Queensland’s longest-established not-for-profit aged care and community services providers. As we celebrate 90 years of service in 2025, Our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing, and choice.

Our ambitious 5-Year Strategic Growth Plan is reshaping our future from the ground up. With bold targets, visionary leadership, and a relentless drive for impact, we’re scaling up in ways that will redefine what excellence looks like across the sector.

We are now ready to grow these services across our portfolio with a goal to double the number of people we serve in the next 5 years.


Why You’ll Love Working With Us:

  • Be a catalyst for change: Drive innovation and excellence in aged care within an organisation that’s boldly expanding with a future-focused strategy.
  • Boost your take-home pay: Enjoy salary packaging benefits of up to $15,990 tax-free, giving you more flexibility and financial freedom.
  • Perks that go beyond the office: Access exclusive discounts on health insurance, travel, gym memberships, tech, appliances, and more.
  • Grow with us: Tap into learning and professional development opportunities designed to help you stretch, thrive, and shape your career path.
  • Join a Legacy of Care: Be part of a values-led organisation with a proud 90-year history and a rock-solid foundation—where tradition meets transformation.

To Apply:

Applications may be reviewed as they come in, so apply now with your resume and cover letter. For a copy of the position description please click here.

Don’t miss the opportunity to become a key leader in our Lutheran Services family and make a lasting impact in aged care.

Let Employers Find YouUpload Your Resume