Service Support Officer Grade 3 jobs

Reporting to the relevant Investigative Work Unit Manager, the Intelligence Support Officer (ISO) role is embedded within investigative units. The primary function of the ISO is to provide administrative support to investigators to allow Detectives to focus on crime investigation. The ISO also provides administrative support to the Work Unit Manager through compiling compliance reports and other administrative functions as required within Division 3.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

• Supporting Investigators through day-to-day administrative functions
• Interpose Support
• Operating computer systems such as Microsoft Office Products and Internal Victoria Police IT systems
• Maintaining records in accordance with Victoria Police Governance and Risk Management Procedures
• Supporting the Unit Work Manager through creating regular IT based reports on key functions
• Flexible work locations within Division 3 via consultation / direction of management

About You:

The successful candidate will ideally have the following skills and experience:

• Excellent oral and written communication skills
• Sound computer skills including experience in the use of Microsoft Office products
• Ability to adapt to & become efficient in the use of internal Victoria Police IT systems
• A strong understanding of the need for information security
• A commitment to ethical professionalism

Further Information:

• VPS2: $62,104 - $79,753 pro rata per annum
• Ongoing, part time position, 0.8 FTE available
• The usual place of work will be with the Sexual Offences Child Abuse Investigation Team at 101 Albert St. Ballarat. However, you may be expected to work out of any location within Western Region Division 3, as required.
• The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen.
• The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
• We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police.

Your application must include:

• Resume
• Response to the Key Selection Criteria – found in the position description attached to the job advertisement.

Applications close midnight, Monday 31st August 2026.

Please Note: All applications will need to be submitted through the Victorian Government careers website (Careers.vic). Applications will not be accepted via other platforms or email.

For further information, please contact: D/S/SGT Brett CADDY on (03) 43729025 or brett,[email protected].

We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [email protected] or on (03) 8335 6004.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate.

In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation.

We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.”

If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps