Service Support Officer Grade 3 jobs

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Help maintain trusted data used to understand preventable deaths and injuries.
• Check data, support coding staff and help solve data issues.
• Work with national data that supports coroners and researchers.
• You'll gain valuable experience in data quality, coding and public service.
• Ongoing, part-time role earning $81,496 - $98,955 per year, plus super.

About us

The National Coronial Information System(NCIS) is a data repository containing information on deaths reported to a coroner in Australia and New Zealand. It is an essential data tool for both coroners and researchers to obtain nationally standardised information about the causes of preventable death and injury.

As a voluntary collaboration between the Australian States and Territories and New Zealand, the NCIS is unique at both a national and international level. The NCIS is leading the way in the provision of data for evidence-based mortality research, given its comprehensive demographic data, medical cause of death and searchable medicolegal documentation.

What you will do

As an NCIS data support officer, you will help maintain accurate and useful national data.

You will support data quality, coding and resources for the National Coronial Information System.

You will:

• complete data quality checks and audits to keep NCIS data accurate and fit for use.
• provide coding advice and training to court-based staff and NCIS data users.
• help develop practical solutions to data issues and improve how data is managed.
• help prepare and share NCIS publications, resources and web content.
• support NCIS operations including planning, improvement work and other tasks as needed.

About you

You should have experience with coding classifications and basic medical terminology, including anatomy. You should also have intermediate Microsoft Office skills, especially Excel.

You should also have:

• data skills and experience working with large datasets, quality checks or audits.
• Excel skills including formulas, pivot tables and data charts.
• flexibility to manage changing priorities and work with people across different teams.
• clear communication and problem-solving skills, with a focus on inclusion and teamwork.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Leanne Daking at [email protected].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Commu nity Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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