Service Support Officer Grade 3 jobs

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• You will process court orders, warrants and sentence records that support safe corrections.
• You will work with detailed records where accuracy matters every day.
• You will build strong skills in legislation, records and correctional processes.
• You will help ensure people are held or released in line with the law.
• Fixed-Term (12 months), full-time role earning $81,496 - $98,955 per year, plus super.

What you will do

As records officer, you will process legal records for people in custody.

You will work across a busy team that supports accurate sentences and releases.

You will:

• process accurate warrants, court orders, discharges and sentence calculations.
• process sentences for people received into Corrections Victoria custody.
• maintain accurate and up-to-date records across information systems and databases.
• provide clear advice on sentence calculations, laws and quality controls.
• suggest practical ways to improve work processes, quality and service.

About you

No mandatory qualification is required for this role. You should understand how complex work can operate within legislation.

You should understand how laws affect daily work and decisions. You should also work well with others, solve problems and use digital systems with confidence.

You should also have:

• strong knowledge of complex work settings that involve legislation.
• flexibility to manage changing priorities and work with different teams.
• critical thinking skills to understand issues and find practical solutions.
• clear communication and teamwork skills that support respectful and inclusive workplaces.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Matthew Pearce at 0429 882 364.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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Apply now

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