System Support Officer jobs
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- Department of Health, Disability and AgeingAustralia
- This role provides high-quality, multidisciplinary support to departmental staff across State and Territory Offices, delivering responsive ICT and corporate…
- KaplanSydney NSW
- Provide responsive support by phone, email and online chat, resolving system enquiries and maintaining strong client relationships throughout the support…
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- Infrastructure CanberraHybrid work in Canberra ACT
- Troubleshoot system issues and coordinate the escalation of more complex matters to senior team members or the system vendor.
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- Government of South AustraliaAdelaide SA 5000
- Flexible working arrangements that support life and career.
- Through technical support, incident resolution, application support, and continuous service…
- AI TalentHybrid work in Barangaroo NSW 2000
- Knowledge of Active Directory, Microsoft 365, and remote desktop support tools.
- Demonstrated experience in an ICT support, help desk, or technical services role…
- Airservices AustraliaQueensland
- Experience providing system, process or user support within a business environment.
- Working closely with business stakeholders, system users and external…
- ASICHybrid work in Australia
- Partner with Finance, IT, HR and external vendors to support system integrations and effective data flows.
- Experience delivering system and process improvements…
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View similar jobs with this employerWorkplace Injury CommissionRemote in Melbourne City Centre VIC- Experience leading knowledge transfer and capability development to support the successful transition of application support services, working alongside…
- Acknowledge EducationMelbourne VIC 3000
- Respond to and manage support requests through the Jira ticketing system, providing timely resolution and escalation where required.
- Melbourne CBD | Full-time.
View similar jobs with this employerDepartment of EducationMelbourne City Centre VIC- ; Contribute to system implementations, business improvement initiatives and organisational change.
- Professional learning programs, provide operational support,…
- NyrstarAustralia
- Collaborate with infrastructure teams and approved suppliers for specialist support.
- 1-2 years of experience in an IT support role, with practical exposure to…
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- NyrstarAustralia
- Collaborate with infrastructure teams and approved suppliers for specialist support.
- 1-2 years of experience in an IT support role, with practical exposure to…
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- FOSTERING INDEPENDENCE PTY LTDLaunceston TAS 7250
- You will work closely with our frontline disability support workers, support coordinators, and management teams to ensure data integrity, streamline digital…
- AccorCorpoHybrid work in Sydney NSW
- Look after onboarding and offboarding, including equipment allocation and system access.
- You will work with team leaders, business stakeholders, and external…
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- Transport For NSWRussell Vale NSW
- Be responsible for undertaking a range of maintenance support activities to support the section’s line management and maintenance delivery staff in order to…
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- Department of Families, Fairness and HousingMelbourne City Centre VIC
- This includes the provision of high-quality records management, briefing support, meeting scheduling, and supporting HR and other business processes.
Job Post Details
APS Level 5 - Support Officer - Digital Support Section
Department of Health, Disability and Ageing
Australia
APS Level 5 - Support Officer - Digital Support Section
Department of Health, Disability and Ageing
•
Australia
Job details
Pay information not provided
Australia
Full job description
- APS Level 5
- Melbourne VIC, Surry Hills NSW, Brisbane QLD
- Information Technology Division
The Digital Operations Branch withing the Information Technology Division is seeking a motivated and customer-focused APS5 State and Territory Office (STO) Support Officer to join our team.
This role provides high-quality, multidisciplinary support to departmental staff across State and Territory Offices, delivering responsive ICT and corporate support services that enable business continuity and an improved employee digital experience. The successful applicant will coordinate and triage service requests, work collaboratively with vendors and stakeholders to resolve issues, support events and senior departmental staff, and contribute to change initiatives across the Department.
Working under limited direction, the APS5 STO Support Officer will demonstrate strong stakeholder engagement, sound judgement, and a commitment to customer service excellence. The role is suited to a proactive team player with experience in ICT service delivery, relationship management, and supporting staff in a fast-paced operational environment.
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