Information Support Officer jobs

Job description
Agency Department of Corporate and Digital Work unit Freedom of Information Unit, Information

Development Management Services
Job title Freedom of Information Support Officer Designation Administrative Officer 5
Job type Full time Duration Ongoing
Salary $93,674 - $98,332 Location Darwin
Position number 44598 RTF 356653 Closing 01/10/2026
Contact officer Tracy Richardson on 08 8995 5301 or tracy.richardson@nt.gov.au
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=356653
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.

Primary objective
As part of the central Freedom of Information (FOI) unit, assist in the management of NT Government client agencies’
responses to FOI requests under the Information Act 2002 (NT), including receiving, administrative processing and
coordination of requests, and liaising with and providing advice to both applicants and agencies on the FOI process.

Context statement
The Freedom of Information (FOI) unit provides high quality, standardised and centralised advice, administrative support
and processing of FOI applications to a number of NTG agencies, in compliance with the Information Act 2002 (NT).

Key duties and responsibilities
1. As part of a small specialised team, undertake the receipt, recording, processing, reporting and review of Freedom of

Information (FOI) applications on behalf of NT Government agencies, and prepare information for release, ensuring
compliance with the Information Act 2002 and other relevant legislation.

2. Provide support, including administrative support, to staff within the FOI unit to manage and handle FOI applications.
3. Contribute to the development and maintenance of team guidelines, procedures, templates, information statements and

training programs, to ensure best practice and compliance with the Information Act 2002.
4. Contribute to effective monitoring and reporting mechanisms to inform regular and ad-hoc reporting requirements.

Selection criteria
Essential
1. An understanding of the issues, principles and practices in the areas of Freedom of Information and correction of personal

information, or ability to quickly acquire same.
2. Experience in interpreting and applying legislation, and conducting research, or ability to quickly acquire same.
3. Demonstrated effectiveness in a highly sensitive, confidential, and complex environment with a high level of integrity,

discretion and confidentiality.
4. High level of interpersonal, oral and written communication and reporting skills.
5. Demonstrated organisational and time management skills with the capacity to prioritise competing requirements, work

under pressure and meet critical deadlines.
6. Demonstrated work ethic and attitude which emulates the Department of Corporate and Digital Development (DCDD)

values of being professional, accountable, honest, innovative and respectful.

Desirable
7. Well-developed practical understanding of records management and information systems.
8. Training or qualifications in law, information management or similar discipline.

Further information
The successful applicant must have no significant criminal history record confirmed by a criminal history check. A criminal
history will not exclude an applicant from this position unless it is a relevant criminal history.