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Systems Support Officer - job post

Department of Justice and Community Safety
3.3 out of 5 stars
Melbourne VIC 3000
$81,496 - $98,955 a year - Full-time
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Job details

Pay

  • $81,496 - $98,955 a year

Job type

  • Full-time

Location

Melbourne VIC 3000

Full job description

Overview

Work Type: Ongoing - Full-time
Salary: $81,496 - $98,955
Grade: VPS 3
Occupation: Human resources
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DJCSD03198JUN26
At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.




We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.




The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.




If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.




For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers




We’re proud of the important work we do across Victoria. Want to be part of it?
  • Utilise your systems expertise to provide support and advice to Employee and Workplace Relations
  • Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
  • VPS Grade VPSG3: $81,496 - $98,955 plus superannuation.
About the Business Unit:
Employee and Workplace Relations (EWR) provides specialist advice, case management, business partnering, industrial and workplace relations support, employee investigations, and systems improvement services across the department.
About the Role:
The Systems Support Officer sits within the Systems Improvement team and provides administrative, systems, reporting and coordination support across EWR. The role supports the accurate and timely processing of pre-employment checks, data entry, routine reporting, record management and general case administration. It also contributes to maintaining data quality, supporting system-based processes, and helping ensure EWR matters are managed efficiently and in line with relevant policies, procedures and privacy requirements.
The role operates as a flexible branch resource and may provide support across different EWR teams in response to business needs, workload demands and emerging priorities. The position contributes to consistent, efficient and high-quality service delivery across the branch.
Some of your duties will include:
  • Conduct and coordinate pre-employment checks, including reference checks, police checks, qualification checks and other screening activities in line with departmental policies and procedures. Monitor progress and follow up outstanding checks as required.
  • Provide administrative support for EWR processes, including file set-up, document management, correspondence, status tracking, referrals, brief preparation and record keeping.
  • Enter, update and maintain case information in EWR systems with a high level of accuracy and attention to detail. Maintain systems, registers, templates and records to ensure information is current, complete and accessible.
To learn more about this role before applying, please read the attached position description.
About You:
As our ideal candidate, you will possess:
  • Demonstrated experience providing administrative, business support or coordination services in a busy office environment.
  • Proven ability to enter, maintain and check data accurately, identify errors, and ensure records are complete, current and reliable.
  • Ability to prepare routine reports, extract basic data and present information clearly using spreadsheets, system reports and standard templates.
How to Apply:
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
Please apply by July 12th at 11.59pm 2026 to be eligible for this position.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Applications close Sunday 12 July 2026 at 11.59pm
Posted
26 June 2026
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