Managing your Business

How to run a successful business, from business 101 to managing your finances to marketing strategies, and everything in between.

Latest resources

The New Ways Employers Can Use AI for Project Management

The ways employers can use AI for project management are constantly evolving. These are the latest advantages of software tools and machine learning technology.

The Advantages of Using an ERP System

An ERP system can simplify business activities for employers and their employees by collating information more easily and providing real-time insights.

What Net Income Is In Business Terms

Net income is an easy calculation to make that can provide valuable insight into the longer-term success of your business and help with future planning.

Fair Conditions for Fair Work: Enterprise Agreement Tips for Employers

For employers who want to compensate employees with fair conditions for fair work, enterprise agreements can be a useful tool to outline pay and other benefits.

What is Greenwashing and How Can Your Organisation Avoid it?

Confused about what greenwashing is and how your organisation can avoid it? Here is what you need to know about greenwashing, with tips for avoiding it.

Porter’s Five Forces Model: An Overview for Managers

Learn about Porter's 5 forces and discover how this model can help you as a manager to develop strategies that give your organisation a competitive edge.

How the Kotter 8-Step Change Model can help Ensure Workplace Changes Stick

The Kotter 8-step change model is a tool that business leaders can use to create successful and lasting changes to their workplace culture or operations.

How to Use the McKinsey 7-S Model for Strategic Planning

Unlock business potential with McKinsey's 7S model to analyze your company's structure, strategy, systems, skills, style, staff, and shared values.

How Good Operations Management Can Take Your Business to the Next Level

Good operations management practices can ensure your business operates to the best of its ability day after day, leading to increased patronage and more income.

Lewin's Change Management Model: A Step-by-Step Guide

Navigate organizational change smoothly with Lewin's 3-step model: unfreeze, change, and refreeze. Prepare, implement, and stabilize for lasting transformation.

OGSM Framework: How To Execute Your Strategy Effectively

Learn about what the OGSM framework is and how it can help you to execute your strategies effectively by translating your visions into actionable plans.

7 Tips to maintain a positive state of mind during hard times

Learn how to maintain a positive state of mind and proactive steps you can take to keep your business running during hard times.

Towards a Green Future: The Benefits of Sustainability in the Workplace

Learn about the benefits of sustainability in the workplace, including lowering operational costs, enhancing your image and improving your long-term resilience.

What is a decision matrix? (And when, why and how to use it)

Making decisions in business can be stressful. Enter the decision matrix! Read on for a comprehensive guide to these handy decision-making aids.

What digital HR tools can do to improve your business

Digital HR is part of the digital transformation that is sweeping Australian workplaces and it brings benefits to be enjoyed by employers and employees alike.

Work flow: Organise tasks to run an efficient business

A work flow is a formal way of organising business tasks and activities to ensure the workload is completed systematically, efficiently and stress-free.

What a Corporate Social Responsibility Program Can Do for your Business

Any business can implement corporate social responsibility initiatives that not only help it to give back to the community but can also boost business.

Making Better Business Decisions using the Cynefin Framework

The Cynefin framework is a tool that business leaders can use to make better decisions. It features five domains that can be applied to any situation.

How A Scrum Meeting Can Help Increase Productivity

A scrum meeting is a useful tool to keep employees on track to completing projects but also comes with other productivity benefits.

Empower your Employees by Establishing Job Crafting in your Workplace

Job crafting gives employees the freedom to make certain changes to their roles and can be an easy way to boost their performance and that of the business.

The Ways In Which Advanced Personnel Management Can Help Boost Business

Implementing advanced personnel management processes can help a business make the transition from an adequate operation to a high-functioning enterprise.

How To Encourage Cross-Functional Collaboration in Your Business

Cross-functional collaboration can be achieved by businesses taking simple short-term steps as well as adopting long-term, broader inclusivity strategies.

How to develop a marketing strategy

Learn about how you can develop an effective marketing strategy in 7 easy-to-follow steps, which will help your business to go from strength to strength.

Why an ABN is an essential number for any business

An ABN is an essential identifier allowing any business to operate in Australia. The registration process is easy but keep some things in mind before applying.

How to register for GST and lodge a BAS

Register for GST and lodge your BAS with confidence. Learn about when and how to register for GST, lodge a BAS and what GST concessions are available.

How to invoice your clients in 5 steps

Learn about invoicing your clients and creating professional invoices that streamline your processes and increase your chances of getting paid quickly.

The Top Things to Know about Fringe Benefits Tax

Fringe benefits tax is a tax that employers must pay if they want to reward their staff or secure good talent by offering certain benefits.

What to consider when choosing a name for your business

Find out what you should consider when naming your business, how to register your business name, and get some ideas to help you choose a winning name.

The Best Ways to Develop a Business Plan

There are many ways to develop a business plan to create and maintain a successful business, but the best approach will be the one that suits individual needs.

Sole Trader, Company or Something Else? Determining the Right Business Structure for Your Enterprise

Every new business owner needs to decide on a business structure. There are seven types that are available in Australia, but only one will be the best fit.

8 tips to help you get approved for a business loan

Learn about what lenders are looking for in business loan applicants and how you can increase your chances of securing a loan that will best meet your needs.

Are shops open on Good Friday? Understanding the rules for businesses on public holidays

A introduction to the rules and regulations for businesses and shops open on Good Friday and Anzac Day as well as other Australian public holidays.

How to Develop Negotiating Skills

Learn how these 10 effective strategies can help your sales team to develop their negotiating skills and increase their chances of closing more deals.

Wage Subsidy Guide for Employers – All You Need to Know

Read this comprehensive employer's guide to wage subsidies if you want to find out how a wage subsidy can save you money when recruiting a diverse workforce.

Complete Guide to Email Marketing

Email marketing has become an important tool for businesses today. Read on for all you need to know about increasing conversion rates and measuring results.

Word-of-mouth marketing: how to turn your customers into brand advocates

Discover what word-of-mouth marketing is, how effective it is, and the cost-effective strategies you can use to promote your business and attract customers.

A Guide to Long Service Leave Entitlements (by State and Territory)

After being employed for a certain number of years, your staff may be entitled to long service leave. Read our A-to-Z on long service leave to find out more!

Employer’s Guide to Customer Experience

Customer experience and customer experience management are important considerations for employers. Read in this guide how to improve customer experience.

Employee Key Performance Indicators: A Guide to Setting and Measuring Them

Learn how you can set and measure key performance indicators to assess your business's health and ensure your employees are reaching their full potential.

Employment Records: Legal Obligations and Best Practices for Australian Employers

Keeping correct employment records is essential for Australian employers. But are you familiar with your legal requirements? Read on to find out more!

Guide to HR software providers in Australia

In this guide, you'll learn everything you need to know about HR software providers in Australia, including which HR systems are best for small businesses.

5 HR management systems to consider

We present the top 5 HR management systems. The right HR management system for your business can save you time and resources by streamlining your HR processes.

Fair work in Australia: A guide for small businesses

From the National Employment Standards to ending employment, find out what you need to know about fair work in Australia to manage your business successfully.

Hiring a CPA vs a CA for Your Business – Accounting Qualifications in Australia

Should you be hiring a CPA or a CA for your business? Do you even know the difference? Read this comprehensive guide on accounting qualifications in Australia!

How to promote your business

Learn how to promote your business to stand out against the competition, grow your brand and attract customers with these 10 highly effective strategies.

What Is Networking and Why Is It So Important?

Learn what networking is and why it's crucial for the success of your business. Get ideas for how you can network and tips to help you get the most out of it.

How to Create a Business Website

Learn how to create your own website in 8 steps. Creating a business website can help you to build an online presence, develop your brand and increase sales.

What employers should know about redundancy

This article takes a deep dive into what you should know about redundancy. Genuine redundancy | Consultation requirements | Calculating redundancy pay |

What to Do After an Employee’s Resignation

Find out what you should know when dealing with an employee's resignation, including your rights and obligations, to help you manage the process smoothly.

What Is a General Ledger?

Learn what a general ledger is and how to use one, so that you can keep track of your business's finances, prepare financial statements and spot fraud.

Portfolio Management: The Key to Successful Projects

Portfolio management is a powerful method that could be the key to successful projects. But what exactly is it, and how can you bring it into your business?

How to Write a Business Plan and Why You Need One

A strong business plan is essential for business owners, no matter how old or new your company is. Read on to find out how to write a successful business plan!

7 Keys to Running Successful Business Meetings

Everyone dreams of more productive business meetings. Avoid the usual pitfalls by focusing on these key areas to run meetings that create genuine value.

How to Create a Time-off Policy – A Guide for Australian Employers

Need to create or revise your company's time-off policy? Read this guide to annual leave, accrual and the ins and outs of creating forms and templates.

5 Ways Cloud Computing Could Benefit Your Business

Thinking of introducing cloud computing into your business operations? Find out what cloud computing is and how it can benefit you with Indeed's handy guide.

Employee Satisfaction Surveys: What They Are and Why They’re Important for Your Business

Businesses that do a good job giving surveys to measure workplace satisfaction can boost employee engagement and productivity.

The A to Z of Performance Management – A Guide for Managers

Performance management helps managers support their staff and track how they're doing on an ongoing basis. Read on to find out how it can benefit your business!

Guide to Paid Parental Leave in Australia

New and adoptive parents are entitled to paid parental leave funded by the Australian Government. Here's our comprehensive employer guide to parental leave!

10 Creative Incentive Ideas for Employers

Incentives have been proven to boost employee morale and productivity. Here are ten creative ideas for employers looking to reward their employees.

A Guide to the Minimum Wage for Australia

As an employer, you need to be aware of the minimum wage for Australia and how much you have to pay which type of employee. Read on for all the details!

Short Wage Subsidy Guide for Employers

As an employer, you might be able to obtain a wage subsidy payment for eligible employees. Read our short but comprehensive guide to find out more.

Superannuation Guide for Employers: Compulsory Contributions, Superannuation Tax and More

Confused about superannuation? This guide clearly explains everything you need to know about your superannuation tax obligations as an employer and more.

How to Develop an Effective Code of Conduct for Your Business

How do you write a code of conduct? This article gives you practical information to help you write an effective code of conduct.

Guide to Annual Leave for Employers

Confused about annual leave time off and payouts? Our comprehensive annual leave guide explains all the complexities in an easy-to-understand manner.

How to Handle Nepotism in the Workplace

Nepotism in the workplace can be an uncomfortable topic. How should you manage nepotism if you encounter it, especially if you work in HR? Read on to find out.

Complete Guide to Reward and Recognition Programs – With Top 7 Employee Recognition Ideas

Are you thinking about launching an employee recognition program but unsure where to start? Read on for our guide to employee reward programs.

The Pros and Cons of Outsourcing Business – A Guide for Companies

Outsourcing business is something many Australian companies consider at some stage. Read our guide on when to outsource jobs and when it's best to avoid it.

Hot Desking: Pros and Cons for Employers

Hot desking is a hotly debated topic. Is it right for your workplace? In this article, we look at the pros and cons of hot desking for employers.

Contractors, Temporary and Part-Time Casual Workers: What’s the Difference?

Contractors, temporary and part-time casual workers – are you confused about the differences? Read on for all you need to know about different employment types.

Effective One-on-One Meetings for Managers

Are you a manager keen to strengthen your relationship with your staff? Then the ability to conduct effective one-on-one meetings should be in your toolbox!

What is annual leave loading?

Confused about annual leave loading? In this article, we will discuss what annual leave loading is and what you need to be aware of as an employer.

How to Conduct a Performance Appraisal – A Guide for Employers

Are you responsible for carrying out a performance appraisal but unsure where to start? Let this in-depth guide to performance review systems guide you.

Ideas to Position Your Business for a Strong Recovery After COVID-19

Steps you can take to engage your customers and keep your staff employed and productive to help your business recover once COVID-19 restrictions are lifted.

Navigating to a Remote Workforce During the COVID-19 Outbreak

COVID-19 will likely impact businesses around the world. Learn what you can do to manage temporary closures and reduction in hours for your employees and customers.

How to Build Relationships with Customers During the COVID-19 Outbreak

Learn how to build relationships with customers during the coronavirus outbreak by maintaining constant communication and staying positive.

How to Write an Employment Verification Letter

Need to provide proof of an employee’s employment status? Here is a sample employment verification letter and helpful information to help you compose your own.

Team Building Activities

Employee team-building activities can be effective ways to boost morale, engagement, and productivity.

How to Manage Employees

Are you managing a team for the first time or looking to enhance your leadership abilities? Here are three measures you can take for better employee management.

How to Motivate Your Employees

How do you keep employees engaged when they may have lost focus or attention on their work? Here are some tips on ways you can motivate your employees.

How to Reduce Employee Turnover

A high employee turnover rate can be costly for any company. Here are some tips to keep your best talent on board.

Performance Improvement Plan

What should you include in a performance improvement plan? Here are several tips and a performance improvement plan sample to help you create your template.

How to Communicate a Pay Raise

Issuing a pay raise can increase employee morale and is essential to retaining top talent. Use our tips to effectively communicate a pay increase.

11 Tips to Effectively Manage Remote Employees

Feeling challenged by managing remote employees? Here are 11 tips to help you be more effective when managing remote teams.

10 Steps to Starting a Business

There are key steps to starting a business that is successful and remains viable.

5 Steps to Creating an Effective Training and Development Program

Implementing effective training and development programs is essential for businesses to stay competitive and motivate employees.

Grow Your Business

What does it take to quickly grow your business? Here are several growth strategies and tips to help you scale your business, grow your team and expand your customer base for lasting success.

Exit Interview Form

By performing an exit interview with an employee before they go, you’ll have an opportunity to get honest feedback about positive and negative experiences, identify potential areas of opportunity for increasing employee retention and get valuable insight to help hire their replacement.

How to Conduct an Employee Evaluation

Preparing for performance reviews? Ensure your employee evaluations benefit you and your employees and keep team members engaged in the process by trying these six pieces of advice.