Retail Sales Associate Interview Questions

A promising sales associate will have knowledge of your company and your competition. These people will have some education to back them up and will have a clear sales approach. Here is what to look for in a good answer:

• Experience in sales
• Methods for improving sales
• Demonstrates a passion for sales

A potential candidate should have a clear image of what they bring to the table and how their skills can improve your business. Promising candidates also have knowledge of how to improve your sales in the future. Here is what to look for in a good answer:

• Strategy for increasing sales
• Good interpersonal skills
• Clear idea of how previous work applies to the new position

The best candidates are those who know their strengths and limitations. You want to have an honest employee in these situations. Keep in mind that the person you hire will be the face of your company and will be your customers' first impression of your company. Here is what to look for in a good answer:

• Demonstrates honesty 
• Demonstrates integrity 
• Knows how to provide help when they don't know the answer

The right person for the job will know how to provide customers with confidence in their products. They know why customers are hesitant about products and how to ease those concerns. Here is what to look for in a good answer:

• Can get to the root of customer concerns
• Demonstrates good interpersonal skills
• Shows confidence in managing customer concerns

There will be times when retail sales associates don't feel motivated. Hire a candidate who can work through this and who can find ways to motivate themselves. Here is what to look for in a good answer:

• Shows the ability to self-audit
• Demonstrates the ability to continue working when they aren't motivated
• Expresses gratitude for the job

The answer to this question tells you whether the candidate has researched your company. The right candidate will give you a brief overview of past experience and what brought them to you. Here is what to look for in a good answer:

• Shows enthusiasm for this position
• Provides an overview of work experience
• Discuss values

You need to hire a candidate who knows how to balance customer service with setting boundaries. The right candidate will know how to have difficult conversations with customers. Here is what to look for in a good answer:

• prioritises customer service
• Navigates difficult conversations with customers
• Shows enthusiasm for the role

The answer to this question will tell you a lot about the candidate. The way they perceive themselves and what they consider to be their greatest strength will determine how they may fit into your team. Here is what to look for in a good answer:

• Shows excitement towards the job
• Understands the open job position
• Provides real-life situations

Candidates who answer this question honestly have a clearer image of themselves and how they navigate teams. Here is what to look for in a good answer:

• Shows the ability to compensate for faults
• Can make good decisions from bad outcomes
• Can provide real-life examples

This question is a good way to determine whether candidates are truly interested in the position. It also provides you with the opportunity to see the candidate's level of dedication and whether you've performed your duty as an interviewer. Here is what to look for in a good answer:

• Interest in the job position
• Creative questions
• Knowledge of the position of retail sales associate

This question determines whether an applicant is qualified to manage some of the general tasks involved in being a retail sales associate. Here is what to look for in a good answer:

• Demonstrates enthusiasm about basic tasks
• Shows time management skills
• Previous experience working with a cash register

The candidate will need to inform customers of any discounts and sales as they happen. They should have experience doing so and a clear strategy in mind. Here is what to look for in a good answer:

• Enthusiasm about customer service
• Demonstrates ability to explain services to customers
• Experience in marketing sales towards customers

Retail sales associates will sometimes need to show assertiveness when dealing with difficult customers. The right candidate will have a plan in place for when they catch someone stealing. Here is what to look for in a good answer

• Demonstrates knowledge of company policies
• Shows assertiveness
• Demonstrates experience working with customers who steal

Retail sales associates need to know how to find particular products depending on their clients' needs. The ideal candidate will have enough knowledge of your products to help customers find what they need. Here is what to look for in a good answer:

• Demonstrates knowledge of retail store
• Shows interpersonal communication skills
• Demonstrates ability to provide solutions

This question will inform you of whether a candidate has been involved with the daily operations of retail businesses. The ideal candidate will have experience closing stores in the past and can be trusted to close your store when necessary. Here is what to look for in a good answer:

• Shows previous experience closing stores
• Demonstrates experience in daily operations of stores
• Shows a willingness to take on additional responsibilities