10 Skills-Based Interview Questions and Answers

This question assesses a candidate's time management and organisational skills. What to look for in an answer:

• ability to prioritise based on importance and urgency
• use of organisational techniques or tools
• flexibility and adaptability

Example answer: ‘When I have multiple deadlines, I prioritise tasks based on their urgency and importance. I keep track of my tasks using to-do lists and project management software. For example, in my previous job, I met all my deadlines by breaking down projects into smaller tasks and focusing on the most critical ones first. It is also important to stay flexible and move things around when the circumstances change unexpectedly.’

This question evaluates the candidate's ability to learn and adapt quickly. What to look for in an answer:

• examples of self-directed learning
• resourcefulness and initiative
• success in applying the new skill

Example answer: ‘In my last role, I was asked to learn a new software program on a tight deadline. I dedicated extra hours to completing online tutorials and sought help from colleagues who were proficient with the software. Within a week, I was able to use the program efficiently, which helped improve our project workflow.’

This question assesses the candidate's receptiveness to feedback and their ability to improve. What to look for in an answer:

• openness to feedback
• specific examples of applying feedback
• positive attitude towards improvement

Example answer: ‘I see constructive criticism as an opportunity to improve. For example, in my previous role, my manager pointed out that my reports did not include enough detailed analysis. I took this feedback seriously, attended a workshop on data analysis and started incorporating more in-depth insights into my reports. This change was well-received by my manager and the whole team.’

This behavioural question evaluates the candidate's problem-solving skills and analytical thinking. What to look for in an answer:

• structured approach to problem-solving
• ability to break down complex issues
• successful resolution of the problem

Example answer: ‘In one of my previous jobs, we experienced a significant decline in customer satisfaction due to a software bug. I assembled a cross-functional team to identify the root cause, brainstorm solutions and implement a fix for the issue. We then monitored the results and saw a quick improvement in customer satisfaction scores.’

This question assesses the candidate's ongoing commitment to delivering high-quality work. What to look for in an answer:

• approaches to maintaining accuracy
• examples of attention to detail
• methods for double-checking work

Example answer: ‘I ensure accuracy by taking a systematic approach to my tasks. For example, I double-check all my work against guidelines, and I use checklists to ensure I don't miss any steps. In my previous job, this approach helped to reduce errors in our financial reports by 15%.’

This question evaluates the candidate's ability to perform under pressure. What to look for in an answer:

• composure and clear thinking under pressure
• effective decision-making
• successful outcome

Example answer: ‘During a major product launch, we suddenly encountered a last-minute technical issue. I stayed calm, quickly identified the problem and liaised with the IT department to find a solution. Despite the pressure, we managed to launch on time and the event was a success.’

This question assesses the candidate's commitment to continuous learning and professional development. What to look for in an answer:

• active engagement with industry resources
• participation in professional development activities
• examples of applying new knowledge

Example answer: ‘I keep up with industry trends by subscribing to relevant newsletters, attending webinars and participating in industry conferences. Recently, I learned about a new marketing automation tool at a conference, which I successfully integrated into our campaigns. This implementation led to a 20% increase in our lead generation.’

This question evaluates the candidate's ability to work effectively in a team and across departments. What to look for in an answer:

• examples of successful teamwork
• communication and interpersonal skills
• ability to resolve conflicts and contribute to team goals

Example answer: ‘I believe effective teamwork relies on clear communication and mutual respect. In my previous project, I collaborated with a diverse team to develop a new product feature. By being open-minded, actively listening to everyone’s ideas and calmly managing any arising conflict, we completed the project ahead of schedule and to a high standard.’

This question assesses the candidate's technical skills specific to their job duties using the example of a programming role. What to look for in an answer:

• proficiency in relevant programming languages
• experience in applying these skills
• examples of projects or tasks completed using these languages

Example answer: ‘I am most familiar with Python, Java and SQL. In my last role, I used Python for data analysis and automation, Java for developing web applications and SQL for database management. For example, I developed a data processing tool in Python that reduced our data analysis time by 40%.’

This question evaluates the candidate's educational background and commitment to continuous learning. What to look for in an answer:

• relevant certifications or training
• application of knowledge gained from these qualifications
• commitment to professional development

Example answer: ‘I have completed a Certified Project Management Professional (PMP) course and hold an advanced diploma in project management. These certifications have given me the skills to manage complex projects, and I have successfully applied these skills in my previous roles to deliver projects on time and within budget.’