How to write a COO (Chief Operating Officer) job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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COO (Chief Operating Officer) job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of COO (Chief Operating Officer) job titles

    COO (Chief Operating Officer)
    Vice President of Operations
    Director of Operations
    Chief Operations Officer

COO (Chief Operating Officer) job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a COO (Chief Operating Officer) job summary

A startup staffing company requires the expertise and experience of a COO (Chief Operating Officer). We are a fast-growing business with an extensive network of Fortune 500 companies as customers. We’re looking for a COO with staffing or HR experience who has a desire to become instrumental in the development of a fledgling firm. We have VC capital, a C-level team of experienced professionals and plans to expand into neighbouring markets. If you have served as COO in the past and you’re interested in pursuing a new challenge, we’d like to talk to you.

COO (Chief Operating Officer) responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of COO (Chief Operating Officer) responsibilities

    Develop and integrate staffing programs designed to attract the highest caliber of talent while satisfying the needs of our clients
    Collaborate with our CEO on five- and ten-year plans for corporate growth and evolution
    Assist the CFO with financial projections and analyses of existing programs and policies
    Manage service employees and train them in the latest leadership and technical skills so they can better serve our clients
    Helm budgeting and resource allocation efforts alongside the other C-level executives and the senior management team
    Ensure all program initiatives align with the company’s core values and culture
    Provide leadership to those under your command so that they might take more initiative in their roles

COO (Chief Operating Officer) qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of COO (Chief Operating Officer) skills

    15+ years’ experience in management
    7+ years’ experience in staffing or human resources
    MBA required
    Advanced organisational leadership skills
    Excellent written, oral and client-facing communication skills
    Budget-focused mindset

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