How to write a Porter job description
Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.
Porter job title
A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.
Examples of Porter job titles
Porter job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a Porter job summary
Our company is searching for a reliable Porter who can handle a variety of tasks simultaneously, while also delivering a high level of customer service. The Porter will be responsible for greeting guests as they check in at the front desk, responding to various types of maintenance calls from guests and assisting the room service crew in maintaining an efficient schedule. The ideal candidate for this position has a positive attitude and is dedicated to making each guest’s stay as pleasant as possible.
Porter responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.
Examples of Porter responsibilities
Ensure that all bags and other guest effects are properly tagged and get to the right room
Assist in answering front desk calls and transferring calls to the proper people within the facility
Work with the customer service team to help set up special events and update event signs throughout the facility
Respond immediately to assigned guest calls that concern minor room maintenance and other guest needs
Act as part of the room service team during the busier times of the day
Porter qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
Examples of Porter skills
School leaver’s certificate required
Lifting (around 20 kg) required
Experience with software platforms such as GuestPoint and InnTender a plus
Reliable and able to work occasional nights and weekends
Exceptional customer service skills
Ready to hire
a Porter ?