What does a Cafe All Rounder do?
An all rounder in the hospitality sector typically works in a restaurant, kiosk, cafeteria or café. All rounders help the management by ensuring all processes run seamlessly, and their duties are quite versatile. An all rounder works both front of house and behind the scenes.
All rounders perform a number of tasks ranging from welcoming and seating customers, through food preparation and table service, to restocking and cleaning duties. Some handling of cash and shopping duties can also be required. In some establishments, all rounders are also tasked with preparing coffees and can take on some barista duties.
All rounder skills and qualifications
An all rounder needs to have certain skills and aptitudes in order to succeed in the role. For example:
- a welcoming and friendly nature
- excellent customer service skills
- maintaining good personal and food hygiene standards
- flexibility and ability to work in a team
- ability to be physically active for long periods of time
- resilience and ability to work under pressure
All rounder experience requirements
The Cafe All Rounder role is an entry-level position that does not require any particular experience. Most all rounders train on the job and acquire practical skills on the job, although some applicants may have already worked in similar roles, such as kitchenhands or food runners.
It can be an advantage to hire an all rounder who has undergone some training in hospitality or food preparation, or who has completed a course in safe food handling. Some applicants may have acquired special skills, e.g. through a barista course.
All rounder education and training requirements
An all rounder is not usually expected to have any formal qualifications. However, many all rounders will meet at least some of the following requirements. These include having completed Year 10 schooling and gained some experience as a kitchenhand or dishwasher.
Furthermore, an all rounder should have completed a TAFE certificate in hospitality or food handling, and a food safety course. An additional qualification such as a barista course to gain knowledge about coffee preparation is also desirable and requested by many employers.
All rounder salary expectations
According to Indeed Salaries, the average salary for an all rounder is $28.01 per hour. All rounder salaries may vary depending on each applicant’s level of experience and location, with some significant differences between different cities. Notably, all rounders in Perth, Western Australia, are reporting much higher salaries than in other capital cities around the country.
Job description samples for similar positions
If you’re not sure whether you need a Cafe All Rounder or a worker for a similar position, take a look at these related roles to see the differences and make the right choice for your establishment:
All rounder job description FAQs
What makes a great all rounder?
A great all rounder will be a friendly, confident individual who enjoys working in a busy environment and interacting with customers. Someone who is open to taking on a number of varied duties, both customer-facing and in the kitchen and store rooms, will be especially successful in the role. Problem-solving skills and a dynamic attitude are a plus. Hiring managers want to be able to rely on their all rounders and rest assured that everything runs smoothly.
Should I hire an all rounder or several specialised workers?
You may be wondering if it’s better to hire different staff for different duties – for example, a barista to prepare coffee, a server to wait tables and a cleaner to keep the dining area spotless. While it’s great to have some specialised workers, it is well worth having an all rounder on your team as well. All rounders can be deployed flexibly wherever you need an extra hand at any moment. Their skill set is wide, so they can jump in wherever help is required, be it front of house or behind the scenes. Having at least one all rounder on board during a shift can give you extra peace of mind.
Is it preferable to hire an experienced all rounder or should I give a novice a chance?
It depends. If your establishment is a very busy and highly stressful environment, then you may want to employ a more experienced all rounder. But for most café and hospitality environments, it is perfectly fine to hire someone who has not yet been able to acquire experience in the role. As long as you determine during the interview that they are motivated and have the right personality to succeed in the role, giving someone young and driven a chance can certainly pay off.
You’ll be able to train your new all rounder and place emphasis on exactly those skills you need in your workplace . You may even want to encourage them to undergo training in certain areas or invest in a training course for them. This will bring out the best in your employee and make you a very desirable employer.
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