Checkout Operator job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a Checkout Operator job summary
We are looking for a full-time Checkout Operator who enjoys working with the public and has a friendly, outgoing personality. As a team-oriented company, we seek an individual who can be flexible with work hours. The ideal candidate is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees.
Checkout Operator responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.
- Perform basic maths functions to collect payments and make change
- Operate registers, scanners, scales and POS terminals
- Memorise product locations throughout the store and be able to direct customers or make suggestions
- Handle exchanges and refunds in a quick, efficient manner
- Collect payments and bag purchases for customers
- Maintain accurate cash drawer
- Take a tally of the funds in the cash register when required during a shift and produce transaction reports
- Keep the checkout area clean and orderly
Checkout Operator qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- School leaver’s certificate
- Mathematical skills and the ability to handle transactions quickly and accurately
- Previous experience in a retail store or as a checkout operator
- Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
- Ability to process coupons, refunds, gift cards and checks
- Capable of lifting up to 20 kg, bending and twisting and standing for long periods of time
- Knowledge of register operation, including cash, credit cards and register receipts
*Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.
