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Systems Analyst Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 16 July 2025
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Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Systems Analyst job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Systems Analyst
  • Senior Systems Analyst
  • Health Systems Analyst
  • Systems Analyst (Full-Time)
  • Business Systems Analyst

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Hire your next Systems Analyst today.

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Systems Analyst Job Description Examples:

Example 1

Seven migration on behalf of Kornar Winmil Yunti Aboriginal Corporation (KWY)

Overview: *

Kornar Winmil Yunti Aboriginal Corporation (KWY) is a leading South Australian Aboriginal Community Controlled Organisation and not for profit organisation. KWY has developed a highly specialised and customised suite of programs focusing on positive outcomes for Aboriginal families and communities.

KWY s priority is promoting the safety and welfare of women and children. We aim to improve the safety of women and children by providing specialist knowledge and culturally appropriate services to break the cycle of domestic violence and stem the flow of Aboriginal children into the child protection system across Australia. We are rapidly growing organisation that double in size in the past 12 months. You will have the opportunity to be part of a unique and growing organisation that offers competitive remuneration.

In this role, the Systems Analyst will be responsible for the implementation and development of key information technology systems at KWY. This position is a full-time ongoing position, working a minimum of 38 hours per week based in Mile End, SA.

Main tasks:

  • Assessing business practices and implementation of IT solutions that will improve business performance and productivity

  • Working with users to formulate and document business requirements

  • Developing documentation, training materials and guides

  • Monitoring and maintaining client information systems, the use of Email/Exchange, the KWY website and upgrading and installation of new hardware and software

  • Providing IT onboarding services to new staff, including IT training and support as needed

  • General support/troubleshooting for PC and business software systems as needed

  • Undertaking administration and record keeping; stakeholder engagement; and reporting functions

  • Actively contributing to our organisational culture

  • Other ad hoc duties as needed, including help desk support, event participation and team project initiatives

    Required/Relevant Qualifications & Work Experience:

  • Relevant bachelor s degree, and at least a minimum of 3 years of relevant experience.

    Required/Relevant Skills & Knowledge:

  • Detailed understanding of incident and problem management

  • Strong knowledge of Microsoft desktop operating systems

  • Experience with SQL Server, ODBC, database reporting

  • Knowledge of Windows Server Services, Active Directory, DHCP & DNS

  • Familiarity with Business Continuity and Disaster Recovery concepts and practices and website development

  • Understanding of cyber-security risks, threats, and controls

  • Managed Networks

  • Experience with Microsoft corporative solutions

    About the benefits*: *

  • Competitive remuneration

  • Salary packaging tax benefits, meal entertainment benefit, novated leasing and more.

  • Fantastic workplace culture

  • Strong values-based organisation

  • Excellent professional development options

  • Employee Assistance Program

  • Growing organisation with great career opportunities

  • Work in a caring & collaborative team environment with people who are passionate about delivering a good service that supports the community

  • This role will provide long-term job security and genuine opportunities for growth into leadership and management positions

    Annual salary will be between $60,000 to $70,000 (plus superannuation) depending on level of experience.

    We acknowledge and appreciate the values of equal employment opportunity and cultural diversity within the workplace. However, Australian citizens and permanent residents will be afforded priority in the selection process.

    Successful candidates will be required to clear probity checks including: National Criminal History Record Check (Police Clearance), Working with Children Check and Vulnerable People Check.

    Applications will close 28 days from the date of publication.

    Job Types: Full-time, Permanent

    Job Type: Full-time

    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Mile End, SA 5031: Reliably commute or planning to relocate before starting work (Required)

    Work (Required)

    • Example 2

    Role: Systems Analyst

    Location: Sydney

    We are looking for a skilled IT onsite support engineer who, along with our excellent software development team, will be responsible for working on projects that are currently being developed by our company. Duties will include but are not limited to developing and directing software system validation and testing methods, as well as directing our software programming initiatives. You will also be working closely with clients and cross-functional departments to communicate project statuses and proposals.

    Education / Qualifications

    - IT Industry Certifications or equivalent experience

    - Knowledge of IT infrastructure including On Prem and Cloud technologies

    - Understanding of ITIL processes (Change Management, Incident Management, etc)

    - Microsoft certification(s), Tertiary qualifications in IT, ITIL



    Experience

    - Proven experience in analysing and documenting business requirements and processes and translating these into fit for purpose IT systems, policies and procedures.

    - 1-2 years of providing advanced IT Support and Change Management in a medium to large organisation

    - Software deployment experience within a large enterprise. Previous experience working as part of a desktop and network support team

    - Previous experience with current Windows Operating environments

    - Experience in the installation of various IT infrastructure such as routers, switches, wireless access points, UPS, ATS, PDU

    - Experience working with Infrastructure project delivery teams

    - Proven ability to support current version Windows OS

    - Proven ability to support other - Microsoft applications (Project, Visio, etc.)

    - Proven ability to support mainstream vendor client

    - applications, Adobe, Teams, Oracle, etc.

    - Be able to support/troubleshoot multiple browsers Edge, Firefox, Safari, Chrome, etc.

    - Understanding of SCCM Framework for software deployments.

    - Airline and/or travel industry experience Requirement Essential Desirable Skills

    - Proven ability to support Microsoft Windows SOE Environments including Windows 10

    - Proven ability to support Apple Mac OS - Proven ability to support the

    - Microsoft Office and 365 suite - Proven ability to administer Active Directory & Exchange Servers

    - Ability to support and troubleshoot Mobile Device Operating Systems (Android, iPadOS iOS, Windows)

    - Excellent written and verbal skills with the ability to communicate complex thoughts and ideas clearly Highly developed interpersonal skills

    - Excellent facilitation skills encompassing user & management levels

    - Strong problem solving and analytical skills, and the ability to think on your feet with little oversight

    - Ability to work with differing stakeholders

    - Demonstrated practical skills associated with management and operational support of IT infrastructure and associated technical architecture.

    - A proven ability to build strong relationships that result in trust

    - Professional, Confident & Positive Attitude

    - Ability to install and administer computer hardware, software and networks in an Enterprise environment

    - Stress and time management

    - IT hardware installation and configuration

    - Ethernet and fibre cable patching, testing, and troubleshooting

    - Knowledge of communication rack systems



    Job Types: Full-time, Contract

    Schedule:


  • 8 hour shift



    Application Question(s):


  • Do you have the experience in project management methodologies and principles and techniques to develop project plans and to cost?



    Experience:


  • Process modelling techniques: 4 years (Required)
  • Developing Functional specifications: 4 years (Required)

    Summary of role requirements:
  • Flexible hours available
  • More than 4 years of relevant work experience required for this role
  • Working rights required for this role

    Job Types: Full-time, Contract

    Pay: $70,000.00 – $90,000.00 per year

    Schedule:
  • 8 hour shift



    Application Question(s):
  • Do you have the experience in project management methodologies and principles and techniques to develop project plans and to cost?

    Experience:
  • Process modelling techniques: 4 years (Required)
  • Developing Functional specifications: 4 years 4 years (Required)
    • Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines

    Systems Analyst job summary

    A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

    Example of a Systems Analyst job summary

    Our medical clinic is searching for a Systems Analyst to join our staff in the physician support department. We’re looking for a highly efficient, knowledgeable professional with clinical systems analysis experience and the ability to respond to our on-call needs. We offer a generous benefits package and the opportunity for advancement. The successful candidate will enjoy being part of the team and offering responsive support when needed. Additionally, we need someone who is willing to create redundant backups of all data and who doesn’t mind multitasking throughout the day. If you enjoy working with and creating safe, efficiency computer systems, we want to hear from you.

    Systems Analyst responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

    • Maintain and troubleshoot our data warehouse
    • Respond to support requests from physicians and other health care providers
    • Research and evaluate emerging technologies, including both hardware and software
    • Discuss users’ needs and determine vulnerabilities or areas of poor performance to boost productivity, efficiency and accuracy in our computer systems
    • Prepare cost benefits and analysis reports for computer systems upgrades
    • Communicate your strategic division with the other data management staff members
    • Travel to other clinic locations when necessary to troubleshoot problems or install new hardware and software

    Systems Analyst qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • 7+ years’ experience in systems analysis
    • Bachelor’s Degree in Computer Science or Engineering
    • Experience with clinical systems required
    • Advanced knowledge of software development life cycle protocols
    • Project management experience preferred

    Hire your next Systems Analyst today

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    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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