How to write a Dental Office Manager job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Dental Office Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Dental Office Manager job titles

    Dental Office Manager
    Senior Dental Office Manager
    Dental Office Manager (with MS Office proficiency)
    Dental Office Manager (Part-Time)
    Dental Office Administrator

Dental Office Manager job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Dental Office Manager job summary

We believe that creating perfect smiles makes the world a better place. We are seeking a Dental Office Manager who holds that same value and wants to help our dental clinic serve our patients more efficiently and more compassionately. The ideal candidate will be friendly, outgoing and highly organised. They will take over all management duties for front office staff, including reception and dental assisting professionals. A Dental Office Manager needs to have excellent interpersonal skills as well as the ability to multitask in a fast-paced, high-energy environment. If this sounds like you, get in touch.

Dental Office Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Dental Office Manager responsibilities

    Create, establish and manage internal office protocols and procedures to ensure office efficiency
    Hire and train new office staff to respond to patients’ needs and manage billing systems
    Greet and serve all patients as they arrive (or direct other staff to do same)
    Maintain the dental clinic’s budget, general ledger and accounting systems
    Motivate office personnel to serve patients
    Oversee the processing of insurance and secondary insurance claims
    Assist patients with applying for credit and other financial assistance
    Provide the Dentist with administrative and practical support when asked

Dental Office Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Dental Office Manager skills

    School leaver’s certificate required
    5+ years’ dental management experience required
    Working knowledge of dental billing and insurance protocols
    Excellent customer service and leadership skills
    Ability to multitask efficiently
    Excellent computer and typing skills
    Some accounting experience a plus

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