Resources
Post a Job

Account Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 16 July 2025
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
6 min read

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Account Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Account Manager
  • Senior Account Manager
  • Portfolio Administrator
  • Account Manager (Full-Time)
  • Account Administrator

Hire your next Account Manager today.

Post a job

Hire your next Account Manager today.

Post a job
Close

Account Manager Job Description Examples:

Example 1

The Company…

Our client is a highly visible Australian manufacturer and supplier of quality and innovative building materials and architectural products to the residential and commercial building sectors.

They are seeking to appoint a technical and commercially orientated sales professional, capable of taking the lead to drive sales and cultivate excellent working relationships with the company’s ACT, Riverina & NSW South Coast Resellers.

The Role…

The primary focus of this role is to achieve sales growth through the territories Reseller channel. Utilising your well-honed technical knowledge, market awareness, influencing and negotiating ability to identify and qualify opportunities to ensure timely and effective outcomes, drive sales and create preference for the company’s product range.

What We Are Looking For…
  • Demonstrated sales growth within residential and commercial building products sector
  • Strong technical aptitude – positive attitude and willingness to further develop your product knowledge
  • Pro-actively managed and provided high quality service to designated accounts
  • A clean drivers licence with the ability to travel throughout ACT & NSW (projected 3 days per month)
  • Attention to detail – no detail is too small!
  • Demonstrated experience of consistently actioning call plans

    This is a great opportunity to join a well-established company that values teamwork, personal development, quality product and performance.

    Job Types: Full-time, Permanent

    Pay: $90,000.00 – $100,000.00 per year

    Benefits:
  • Company car
  • Work from home
    Schedule:
  • Monday to Location: On the road

    • Example 2

    About us:

    JAS Oceania is a market leader within the Automotive Electrical Aftermarket Industry for over 15 years and continues to grow its 38 branch network with over 190+ Employees. JAS Oceania s success has come from a dedication to its trade customers and going the extra step to make sure that their needs are covered.

    About the role:

    This is a full time, permanent position and is available for an immediate start at our Smithfield & Mortdale Branch, as an Account Manager at JAS Oceania you will possess the following:

    Skills and experience

  • Experience in Automotive Aftermarket Sales
  • Excellent communication skills
  • An ability to work autonomously to meet individual KPI s
  • Exceptional customer service skills
  • Well presented
  • Automotive electrical parts sales, mechanical or workshop experience would be an advantage.
  • Current full driver license

    Roles and responsibilities

  • Sales of Auto Electrical components, workshop consumables, tools and equipment
  • Customer Territory Growth and relationship management
  • Industry networking
  • Achieving monthly sales budgets
  • Implement and adhere to all company policies and procedures
  • Monthly reporting to the senior management team and branch manager
  • Sales analysis and reporting on customer sales

    What's on offer:

  • Excellent salary package
  • Monthly bonus incentives
  • Company car and mobile phone

    Job Type: Full-time

    Benefits:
  • Employee discount
    Schedule:
  • Monday to Friday

    Work (Required)

    • Example 3

    An entrepreneurial role for an award-winning company

    *
    About the role: *

  • Attractive remuneration plan
  • Full time position based in Greater Melbourne
  • Focused on outstanding customer experiences
  • Supportive, entrepreneurial environment
  • Comprehensive in-house training

    About the company:
    JayChem is a Division of the Richard Jay Group Pty Ltd. Founded in 1969, Richard Jay is an internationally recognised, Australian company providing commercial laundry and food service equipment nationwide.

    JayChem provides cleaning/sanitation products, equipment and service to ensure our customers facilities exhibit the highest levels of cleanliness. Our end-to-end solutions provide one point of accountability/contact for customers seeking outstanding results.

    *
    The role: *
    Although this is an autonomous role, you will form part of a national team responsible for new business generation, customer rollout and ongoing account management. Our clientele ranges from commercial laundries and aged care groups to hospitals and hotel chains. You will be focused on reviewing the needs of both new and existing customers, providing solutions to ensure outstanding results are achieved first time.

    *
    Skills: *

  • Demonstrated ability to build relationships at all levels within an organisation
  • History of thriving in a fast paced, entrepreneurial environment
  • Proven ability to solution sell both unit & chain business (recurring or capital sales)
  • Ability to take a global view of a customer s challenges
  • Hands on individual seeking to deliver an end-to-end customer experience

    Why JayChem?
    As a wholly owned Australian company with a genuine national footprint, we offer customers a true local choice for their cleaning/sanitation needs. Our focus is to deliver outstanding customers experiences at a realistic cost, whilst ensuring our programs tread lightly on the environment. We work with global partners, delivering via a local manufacturing/supply chain network to bring our customers the very best technology. We give back to the communities in which we work via our CSR program. As an employer, we pride ourselves on our positive corporate culture and encourage applications from a diverse range of candidates.

    If you are a motivated and experienced Key Account Manager with excellent communication skills and are ready for positive change, apply today.

    *
    More information: Type: Full-time

    • Example 4

    Hi Mara

    Roberts Digital is a full-service marketing agency achieving outstanding results for our clients. We are looking for a Digital Marketing Account Manager that can bring their relationship management skills to the table to build positive client partnerships and brief the implementation team on new campaigns.

    Our ideal team member will be someone that is solutions driven and can think outside of the box and manage both clients and their team to deliver campaign strategies. You ll value integrity, transparency and teamwork and always be ready to learn and share your knowledge.

    This full-time role is hybrid with flexible options available.

    The Role

  • Manage client engagement and reporting to make sure our service exceeds client expectations.
  • New campaign planning and pitching.
  • Guiding the implementation of digital campaigns across social media and Google.
  • Conversion measurement and monthly reporting.
  • Copywriting and proofing a wide range of digital mediums from websites to social media content and blog posts.

    Key Requirements

  • A Marketing qualification is desirable.
  • Experience in running social media and PPC campaigns.
  • Google Ads certification or the ability to acquire.
  • A proven record of successful pay-per-click advertising campaigns.
  • Email marketing and automation experience with software such as ActiveCampaign and MailChimp.

    How To Apply

    To apply for a position, please visit the careers page([website]) and fill in the short application form. Applications are always considered as they come in so please apply sooner rather than later to be considered for the role.

    Although this position is hybrid with flexible options available, please only apply if you live in and have permission to work in Australia. Only successful applicants will be contacted for an interview.



    Apply here: [website]

    Job Type: Full-time

    Salary: $70,000.00 $90,000.00 per year

    Benefits:
  • Professional development assistance
  • Work from home
    Schedule:
  • Day shift



    Work Authorisation:
  • Australia (Required)


    Work Location: Hybrid remote in Bellbowrie, QLD Start Date: 02/10/2023

    • Example 5

    Job description

    Position Overview

    The Account Manager is responsible for the sales and management of wedding and events. The role involves liaising with external clients when they enquire hire items for their events, and offering expertise, style advice and suggestions based on product knowledge and event expertise. The Account Manager has a strong knowledge of the Simply Seated inventory as well as system processes, with a strong attention to detail and excellent organisation skills. The role requires strong communication skills with both external clients and colleagues, in the timely and accurate management of all logistics, operational and scheduling activities. The duties outlined in this position description may vary from time to time depending on the evolving needs of the business.

    MAIN Duties/Responsibilities:

  • Management of (or Assist in the management of) wedding and event sales
  • Responding to all enquiries through email and phone in a timely manner (same day, within business hours)
  • Completing all invoicing and providing accurate es as required
  • Working in WinHire, updating and maintaining the system
  • Following sales procedures as documented by Simply Seated
  • Attending to client consultations via phone, emails, showroom meetings in a courteous and professional manner
  • Creating vision boards for the development of the style concept
  • Setting and attending showroom meetings
  • Following up es, sales and payments in a timely manner
  • Remaining up to date with all inventory and services whilst maintaining an understanding of the Simply Seated business
  • Taking payments and recording them in WinHire
  • Communicating delivery details to operations staff/drivers
  • Maintaining an organised showroom and ensuring all clean items are stored in an orderly manner
  • Preparing items such as linen, cutlery and cushions, if support is required
  • Generating wedding and corporate leads and establishing new business
  • Assessing customer needs and providing assistance in suitable products
  • Working closely with co-workers to ensure proper customer care
  • Maintaining accurate records and monitoring sales reports
  • Gathering operational and delivery details from client prior to the schedule delivery
  • Liaising between warehouse staff and internal staff
  • Attending wedding exhibitions and assisting with organizing wedding exhibitions as required

    Job Type: Full-time

    Salary: $56,481.38 $80,000.00 per year

    Schedule:
  • Monday to Friday



    Ability to commute/relocate:
  • Northgate, QLD 4013: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Relationship management: 1 year (Preferred)

    Work Authorisation:
  • Australia Location: In person

    • Example 6

    The bit about us:
    As an established Australian born business, we're proud to be ranked 3rd for the AFR's Best Places to Work 2022!!!! and we are continuing to supercharge our growth by turning the global market Amber. That's right, Aussie Amber (our brand colour, aptly nailed by our Marketing Team!)
    In doing so we're changing the way people pay, for the better, and we'd love you to join us in our mission.
    About the opportunity:
    We're looking for someone who is motivated to make their mark on a defined section of our client base, by using their strategic, creative and implementation skills to full effect. Being highly organised, a strong communicator, having excellent attention to detail, cool under pressure and a consummate team player are aspects that will help you excel in this role.
    What you'll be responsible for:

  • Relationship management at all levels across the account and Openpay functional teams
  • Business review and 3-month planning
  • Drive tactical promotional activity with ROI to drive share increase and plan volume/value
  • Execute ongoing training with the account
  • Dominate brand presence online and in store, maintaining a store audit
  • Resolve operation issues and deliver operational excellence
  • Project manage onboarding of new merchants after internal account set up completed
  • Competitive analysis and reporting
  • Share best practice, wins, and maintain a best in industry reputation

    Reporting

  • Produce monthly Bi report for all accounts
  • Provide analysis on performance
  • Provide benchmarking analysis
  • Ensure Openpay has a strong brand presence at all customer touch points of engagement
  • Work with web partners or internal website managers to ensure Openpay has the appropriate digital presence
  • Where applicable, work with call centres to ensure Openpay message is included in all customer touchpoints

    Monthly business review

  • Discuss eDM and marketing initiatives
  • Marketing plan review
  • Monitor weekly & monthly performance
  • Execute and close gaps

    The Team you'll be joining
    We believe every new team member has an opportunity to add to our culture we're a vibrant team of Podcasters, Ultra-Marathoners, Weightlifters, Chess Players, Students and more, so we're looking for people who want to be part of a diverse and ever-changing team.
    As we grow, we change, so you'll be flexible, willing to evolve as our systems and processes do. Always tenacious, you'll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you'll be kind - our team appreciate and support each other (particularly this year) so you'll want to be part of that team spirit.
    What you'll need to have:

  • Successful Account Management experience (Automotive experience desirable)
  • Demonstrated ability to communicate, present and influence at all levels
  • Strong presentation skills
  • Experience in influencing and negotiating

    If this sounds like you, we'd love to hear from you!
    Short-listed candidates will be advised by telephone. Please note, due to the requirements of this role, candidates must have full working rights in Australia.
    Openpay is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of Type: Full-time

    • Example 7

    | In-house position | Newly created role | Opportunity to work for a leading brand throughout Australia within the health and beauty industry | Great supportive work culture | Permanent |

    An exciting opportunity to join a reputable organisation throughout Australia as their Media Sales Account Manager has now opened up. In this role you will be responsible for acquiring and managing the account partnerships, essentially across media sales and you will have 1 x integration coordinator reporting into you. You will also be developing sales strategies, working closely with the content team who implements the integrative campaigns and ensuring all content marketing and creative campaigns are executed across TV, Radio, Digital, Social and Print.

    If you are self-driven and motivated, can work autonomously whilst being in a team environment, have a positive vibe and love what you do, well then this is the role for you. In particular, the way that this team operates is like an agency but the beauty of it is that you are in-house.

    This business really invests in their staff and there are lots of perks working with this company

    If you are proficient across media sales / account management & are looking to further drive your career, look no further!

    Qualifications and Skills

    To be successful in this position you will have the following skill-set:

  • Minimum 3 years experience in media sales/account management/client services (working across integrated campaigns across TV, Radio, Digital, Social and Print)
  • Previous experience working with teams who are responsible for content marketing campaigns
  • Experience collaborating with content creators, publishers and/or producers (highly desirable)
  • Experience with managing client relationships and briefs end-to-end (taking client briefs to project managing with technical teams who executing campaigns on time & within budget)
  • Account management experience and happy communicating with "clients"
  • Analytical mind-set
  • You are a go-getter with a positive attitude
  • Very results-driven
  • Friendly and bubbly
  • Experience working in or with an E-Commerce environment/clients (highly favourable)

    To be considered for this position you must have Australian Citizenship/Permanent Residency.

    This is a super exciting position, so if you are interested in the above, we would love to hear from you!

    All we need from you is an updated CV.

    W: [website]

    Create Careers is a different kind of recruitment consultancy. We are people that care for people. Yes that means we care about you the talent and you the employer. We are people who believe that honesty, integrity, trustworthiness, reliability, being ethical and respectful to everyone are our greatest assets. Our goal is to work hard to create great relationships, partnerships and friendships and to not treat you as just another company or CV. We strive on actively listening to provide the best service possible, delivered with professionalism, care and enthusiasm. Let's work together to co-create a productive and long-lasting partnership.

    Job Types: Full-time, Permanent

    Salary: Up to $93,925.00 per year

    Benefits:
  • Employee discount
  • Employee mentoring program
  • Gym membership
  • Health insurance
  • Professional development assistance
  • Work from home
    Schedule:
  • Monday to Friday

    Application Question(s):
  • How many years of media sales / account management do you have?
  • Do you have a valid driver's license?
  • How many years of work experience do you have with Marketing?
  • How many years of work experience do you have with Digital Marketing?

    Work (Preferred)
    • Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines

    Account Manager job summary

    A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

    Example of an Account Manager job summary

    A leading telecommunications corporation seeks an experienced Account Manager to take over all customer account management responsibilities. The successful applicant will focus on acquiring additional revenue streams from existing clientele as well as bringing on new customers who can benefit from our product offerings. As Account Manager, you will be responsible for meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction. You will report to the Account Management Supervisor and manage a minimum of 175 accounts (with a maximum of 250) at any given time. We’re looking for a sales-oriented professional who values productivity and customer engagement.

    Account Manager responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

    • Develop and oversee customer retention campaigns
    • Participate in and improve upon in-house brand promotions
    • Engage with a minimum of 10 customers per day via live contact and follow up with all prospects within two days
    • Learn and recognise triggers based on customer behaviour and engage with customers who request to terminate or downgrade service
    • Manage budget and hit or exceed monthly quota as established by Account Management Supervisor

    Account Manager qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • Bachelor’s degree required
    • 1+ years’ experience in account management
    • Advanced problem resolution skills and communication abilities
    • Excellent word processing and spreadsheet skills
    • Ability to anticipate customers’ needs and match them with appropriate products and services
    • Comfort with working under pressure in a fast-paced environment
    • CPA certification preferred

    Hire your next Account Manager today

    Post a job

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

    No search results found

      Related Articles

      How to Improve Your Job Ad
      Read article
      New Hire Onboarding Checklist
      Read article
      The Recruiting Process for Employers: 15 Steps to Your Next Hire
      Read article