How to write a Billing Specialist job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Billing Specialist job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Billing Specialist job titles

    Billing Specialist
    Senior Billing Specialist
    Billing Specialist (Healthcare)
    Billing Specialist (Part-Time)
    Reimbursement Specialist

Billing Specialist job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Billing Specialist job summary

Our skilled nursing facility has an immediate need for an experienced Billing Specialist who is familiar with insurance companies, Medicare and Medicaid. Most of our patients are elderly, with a select few youths and young adults. We file insurance claims on behalf of our patients and we work with patients and their families on payment plans and other arrangements to ease the financial burden of skilled nursing care. The ideal candidate will be compassionate and naturally helpful, willing to work a problem to its successful conclusion. Previous experience in senior care and skilled nursing facilities will make this transition much easier.

Billing Specialist responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Billing Specialist responsibilities

    Submit reimbursement requests to Medicare and Medicaid
    Process insurance claims for private and employer insurance reimbursement
    Work with patients to develop self-pay arrangements and payment plans
    Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses
    Process and follow up on payer denials, consulting with the patient and/or his or her family as needed
    Post payments in a timely manner
    Initiate private pay collections after insurance cancellation, denial or other issue
    Research and resolve client billing problems or issues
    Assist patients and their families with applying for CareCredit and other financial solutions
    Document payment records and issues as they occur

Billing Specialist qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Billing Specialist skills

    School leaver’s certificate required (tertiary degree preferred)
    Experience with medical billing and coding, preferably in a skilled nursing environment
    Excellent customer service skills and phone manner
    Ability to manage stress in a fast-paced environment
    Strong knowledge of Medicare and Medicaid practices

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