Billing Specialist Job Description: Top Duties and Qualifications

Supportive and inclusive team geared for fast growth with excellent culture Be part of a workplace that makes a difference in people's lives Permanent role in a fast-growing industry Prestige Inhome Care s vision is to be the provider of choice for tailored in-home care that always exceeds expectations. The organisation is committed to helping people remain in the comfort, security and familiarity of their own home for as long as possible. About the role As the Billing & Credit Specialist you will manage the change and control process by providing excellent customer service for a well-managed company cashflow and efficient billing and collection of the organisation s revenues. Managing the daily operational requirements for the team (6 within the team), this could include: Delivering services and its collection, via effective system and processes to ensure client expectations Billing process complete within the required working days of the billing closing period Management of the billing, invoicing and claiming of all services provided to clients. Drive process improvement for billing, including private, brokers, NDIS billing and claiming, HCP and VHC clients. Working closely with key stakeholders to improve timekeeping processes to reduce billing adjustments and client complaints Overseeing the credit & debt collection process and to ensure procedures are actioned Oversee and Lead AR officers and finance resolution officers Managing and resolving escalated or complex issues About you You bring operational experience and expertise in Billing. You re a whiz when it comes to excel and are confident with processing data. You appreciate the importance of getting things right the first time to ensure a well-timed and professional service. You are a critical thinker and have great analytical skills. You focus on continuous improvement; your success comes from balancing commercially minded and people leadership. You are a strong leader able to motivate and inspire people to help your team achieve their goals and get the best outcomes for clients and the business. You thrive in a busy, fast moving environment. You effectively manage your workload and priorities by working methodically and accurately with great attention to detail. Conscientious and disciplined, you would have the ability to work under pressure, and meet deadlines and still be able to deliver quality, precise work and reporting. You are proactive and organised, you have a knack for helping people which makes you reliable and people trust you. In addition you will have: Intermediate to advanced knowledge of Microsoft Excel Tertiary education preferred in accounting or commerce Previous health care industry experience will be highly regarded, but not required What s in it for you? Join an established, flexible finance team who supports each other and enjoys what they do Flexible working arrangements available Stunning new head office located close to home in Moorabbin The opportunity to make a significant impact on a growing team Work with a growing business with a great reputation in the community and the industry Apply now, address your cover letter and resume to Hywell Sebastian. For any questions regarding this role, contact Hywell on Visit our website to learn more about Prestige Inhome Care Our recruitment process requires to you hold a clear National Crime Check or be willing to apply for an NDIS Worker Screening Clearance, through their relevant state government agency. Police check and NDIS Worker Screening outcomes are considered in accordance with applicable legislation standards. Furthermore, all applicants must have the right to work in Australia