Store Manager Job Description: Top Duties and Qualifications

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Store Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Retail Store Manager
  • Associate Store Manager
  • Senior Retail Manager
  • Assistant Store Manager
  • Co-Store Manager

Store Manager Job Description Examples:


Example 1

We are seeking a couple who are retail superstars to take on the running of ALPA's stores in the NT & QLD 15th June, [phone number]About ALPA We are the Arnhem Land Progress Aboriginal Corporation (ALPA) and our mission is to operate successful and responsible businesses emphasising local employment, training, career pathways, customer service, and safety. Having been in operations for nearly 50 years, from humble beginnings, we have grown to be Australia's largest financially independent Indigenous corporation, employing over 1,000 employees across 27 remote locations throughout NT and QLD. We strive to improve the health, quality of life, and economic development of our members, giving primacy to their cultural heritage, dignity, and desire for opportunity and equality with their fellow Australians. About the role We are currently seeking dedicated and hardy Store Managers couples/duos to join the ALPA team and mage one of our stores in remote NT. Being part of an essential service to community, your broad skill set paired with your natural passion to make a real difference will see you improve the quality of life in community through employment, training and nutrition opportunities. This full time position is based in a remote Aboriginal community in the NT Manage the day to day operations of the Retail store and takeaway shop Develop, train and mentor local staff Manage and forecast sale growth of the store Stock management – replenish, stocktake, order Administration duties – rostering, emails, reconciliations Liaising with key community stakeholders regarding the store Liaise with the internal stakeholders for healthy food choices in the takeaway shop Skills and Experience Demonstrated experience in Retail Management and/or Hospitality Management Demonstrated knowledge and experience in forecasting, analysis and staff rostering Ability to communicate effectively with stakeholders at various levels Strong analytical and problem-solving skills Computer literate Stock inventory control and management Benefits Work with Australia’s largest independent Indigenous Corporation 11.5% super | 7 weeks annual leave |Salary Sacrificing Accommodation and utilities provided Relocation assistance 2 return flights to Darwin per year Please submit combined resumes as you will not be able to submit multiple documents when uploading your application. ALPA is an equal opportunity employer and we encourage people from diverse backgrounds to apply. We also encourage people of Aboriginal and Torres Strait Islander background to apply. For further information please contact the recruitment team via

Example 2

Magic Car Wash is seeking a hardworking, results-driven leader who has a passion for outstanding customer service. At Magic, we recognize that our Site Managers are critical to the operations of our business. Without a strong and capable leader who can bring out the best in our teams, for our customers, we know that true success is just not possible. That’s why we’re looking for these amazing individuals from similar service industries such as fast food, retail, or better yet, car washes, to join our team across Perth and head up our car wash sites. *About the role* Our Site Managers are responsible for the day-to-day running of our car wash sites as well as thinking big-picture on how to continuously lift the bar on performance and ultimately, increase sales. Here are some of the things you’ll be doing in the role: * Championing and delivering on our customer journey * Recruiting, onboarding, and inducting all new team members * Working alongside your team in the driveway to understand their individual skill sets and skill gaps and provide regular on-the-job feedback and training as per our One Magic Way (our processes and ways of working unique to our brand that deliver a high quality clean every single time) * Operating the business safely and maintaining the site including staying on top of equipment condition and presentation * Encouraging a culture amongst the team – help build their appreciation for the work they do and how it helps our customers to instill pride in a job well done * Create and lead a team environment where the team is unified, supports one another, and are challenged individually, looking for their next role to grow * Managing the commercial aspects of the business to deliver the profit model and look for ways to improve it * Interpreting data and business reports to constantly improve the operations e.g. rosters and team mix, wages, productivity, etc. that deliver results * Having fun! Sure, washing cars is tough physical work but it should be fun and we want all of our teams to enjoy the work they do. Our car wash sites are open 7 days a week so availability to work weekends as well as throughout the week is a must. *What makes a great Site Manager at Magic?* Apart from the usual suspects of being incredibly motivated, ambitious, and the Site Manager role at Magic must be filled by someone that gets people. Both their teams and their customers. Someone who takes the time to understand them and then put in place solutions to meet or even better yet, exceed their needs and expectations. Relevant Diploma qualification and/or at least 3 years experience in managing a team that operates via an established system, like fast food, a service business, or a large retail outlet with more than 10 team members is a must-have. Equally important is a leader who leads from the front – who gets their hands dirty and works alongside the team to prove their credibility and set the standard for quality results through their actions and not just words. Our teams thrive when the leader is a great people coach, but with the technical skills necessary to get the customer journey right. * Have an understanding of business systems * Experienced in coaching, training, and mentoring * Proven history of people development & building teams * KPI and results-driven *What’s in it for you?* Celebrating our 25th year in business, we’ve fine-tuned a business model and customer offer that has proven itself across our 20 plus sites, Australia-wide. As a result, you’ll be supported with technologies and processes that are aimed to set you and your team up for success. In addition, you’ll be rewarded an attractive salary and also bonuses in the form of profit share so you too can share in the fruits of your success! Job Type: Full-time Salary: $65,000.00 – $75,000.00 per year Schedule: * Day shift * Weekend availability COVID-19 considerations: Our stores work under a strict COVID Safe Plan. Work Remotely: * No

Store Manager job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Store Manager job summary

The Store Manager will oversee all of the daily operations of the store. They will manage the store’s employees, including hiring, firing, performance evaluation, scheduling and assigning duties and responsibilities. The Store Manager will be responsible for maintaining the overall culture of the store and to ensure the staff also represents and embraces the store’s culture and goals. They will oversee the operational and organizational standards of the store as well as implement the marketing, advertising and financial strategy dictated by upper management. The Store Manager will regularly review the daily weekly and quarterly financial data of the store to ensure the store and staff are meeting their financial quotas.

Store Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

  • Recruit and hire staff for the store to meet the needs of customers.
  • Complete schedules and assign duties and responsibilities to the store’s staff.
  • Train new employees and provide continuing education and training to current employees.
  • Track and implement financial quotas for the store and staff based on the stated financial goals of the business.
  • Manage store inventory.
  • Evaluate staff quarterly and replace staff as needed based on performance based metrics.

Store Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

  • Excellent communication skills.
  • People skills with the ability to lead and motivate a team.
  • The ability to work in high-pressure situations and to “think on your feet.”
  • Be able to read and understand sales data.
  • Excellent organizational and time management skills.
  • Self-motivated with a high level of confidence.

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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