Secretary Job Description: Top Duties and Qualifications

We are a private surgeon s office based in Richmond, VIC. We are seeking a Medical Secretary to work casual hours in our rooms, 3-4 days per week, 5-8 hours per day, scheduled as required.

We are seeking a kind positive individual who has a can-do attitude. Communication and attention to detail are some of the most important qualities we are looking for.

Responsibilities:

- Reception/ greeting patients

- Patient appointment management

- Account/ payment management

- Collecting patient information and entering it into the system as well as maintaining patient confidentiality

- Working with hospitals (consulting lists, theatre lists, patient liability)

- Working with patients in their upcoming appointments and surgeries, providing patients with required forms/ certificates, and paperwork should they need surgery

- Liaise with insurance companies, in anticipation of treatment for patients

- Emails, faxes, mail, shredding, general cleaning, as well as other tasks as required

We are seeking someone who:

- Has a keen sense for detail

- Presents themselves in a professional manner both in person and on the phone

- Has great communication skills both within our team and with the patients

- Can multitask efficiently, keeping track of tasks in a fast-paced environment

- IT skills would also be considered favourably

Experience, qualifications & personal skills:

Whilst training is provided for this role, the following will be essential to your success:

- Computer skills, especially Apple Mac computers

- Fast typing speed

- Good memory and attention to detail

- Well-spoken on phone calls and in person

Whilst not required, we use the Genie practice management software, let us know if you have experience in this.

This position is available for immediate start, please submit your resume and accompanying cover letter, thank you.

Job Type: Casual

Salary: $22.00 $25.00 per hour

Schedule:

Day shift

Ability to commute/relocate:

Richmond, VIC 3121: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Experience in Genie Practice Management Software?

Experience working in a medical practice?

Are you triple vaccinated against COVID-19?

Work (Required)

We are a private surgeon’s office based in Richmond, VIC. We are seeking a Medical Secretary to work casual hours in our rooms, 2-3 days per week, 5 hours to 8 hours per day, scheduled as required.

We are seeking a kind positive individual who has a can-do attitude. Communication and attention to detail are some of the most important qualities we are looking for. No experience in a medical office is required, so please send in your application if you are interested in this position!

Responsibilities:

- Reception/ greeting patients

- Patient appointment management

- Account/ payment management

- Collecting patient information and entering it into the system as well as maintaining patient confidentiality

- Working with hospitals (consulting lists, theatre lists, patient liability)

- Working with patients in their upcoming appointments and surgeries, providing patients with required forms/ certificates, and paperwork should they need surgery

- Liaise with insurance companies, in anticipation of treatment for patients

- Emails, faxes, mail, shredding, general cleaning, as well as other tasks as required

We are seeking someone who:

- Has a keen sense for detail

- Presents themselves in a professional manner both in person and on the phone

- Has great communication skills both within our team and with the patients

- Can multitask efficiently, keeping track of tasks in a fast-paced environment

- IT skills would also be considered favourably

Experience, qualifications & personal skills:

Whilst training is provided for this role, the following will be essential to your success:

- Computer skills, especially Apple Mac computers

- Fast typing speed

- Good memory and attention to detail

- Well-spoken on phone calls and in person

Whilst not required, we use the ‘Genie’ practice management software, let us know if you have experience in this.

This position is available for immediate start, please submit your resume and accompanying cover letter, thank you.

Job Type: Casual

Pay: $26.00 – $32.00 per hour

Schedule:

Day shift



Ability to commute/relocate:

Richmond, VIC 3121: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Experience in Genie Practice Management Software?

Experience working in a medical practice?

Are you triple vaccinated against COVID-19?

Work Authorisation:

Australia Location: In person

Medical Secretary

Are you an organised and detail-oriented professional looking for a rewarding opportunity in the healthcare industry? Queensland Cardiovascular Group seeks a dedicated and experienced Medical Secretary to join our dynamic team. If you have a background in medical administration and familiarity with customer care, this could be the perfect role for you!

About Queensland Cardiovascular Group:

Queensland Cardiovascular Group is a leading healthcare provider specialising in cardiovascular services. Our commitment to delivering high-quality care and exceptional patient experiences has earned us a reputation as one of the premier cardiovascular providers in Queensland. As we continue to grow, we seek a talented Accounts Receivable Clerk to support our financial operations.

Role Overview:

As a medical secretary, you will provide a critical role in the domain of medical administration. Your primary responsibilities will include, patient check-ins and billing, appointment scheduling, record management and telephone and email communication. In addition, your experience working with third party medical groups will be highly valuable in navigating the intricacies of the role.

Key Responsibilities:

Meeting and greeting patients

Data entry and record management

Billing / receipting for medical encounters

Appointment scheduling

Answering incoming telephone calls

Liaising with third parties to obtain medical results.

Communicating with patients via email

Requirements:

Proven experience as medical secretary or similar role.

Knowledge and experience in medical administration.

Proficiency in medical software Profile (preferred).

Proficiency in Microsoft Office Suite.

Clear and concise verbal and written communication skills

Highly motivated, and able to work on your initiative.

Highly personable and customer service oriented.

Detail-oriented and accurate in data entry and patient record management.

Strong communication and interpersonal skills.

Benefits:

Competitive salary package.

Opportunities for professional development and growth.

A collaborative and supportive work environment.

How to Apply:

If you are ready to take on a challenging and rewarding role in the healthcare industry, we encourage you to apply for the position of Medical Secretary at Queensland Cardiovascular Group. To apply, please submit your up-to-date resume and a cover letter highlighting your relevant experience and how it aligns with the role s requirements.

Application

Saturday 30th September 2023

Queensland Cardiovascular Group is an equal-opportunity employer and values diversity in the workplace. We thank all applicants for their interest in this position, but only those selected for an interview will be contacted.

Join our team and contribute to our mission of providing exceptional cardiovascular care to the people of Queensland. We look forward to receiving your application!

Job Type: Full-time

Salary: $50,000.00 $65,000.00 per year

Schedule:

Day shift

Fixed shift

Monday to Friday

No weekends



Ability to commute/relocate:

Brisbane, QLD: Reliably commute or planning to relocate before starting work (Required)

Experience:

Medical administration: 1 year (Required)

Customer service: 1 year (Preferred)

Work Authorisation:

Australia (Preferred)


Work Location: In person


Application 30/09/2023

Medical Secretary/Receptionist for Medical Practice

About the business and role:

We are a hiring! We are a progressive and new General Practice in Bungendore opening in early 2023. We are looking for a dynamic Medical Secretary to join a professional team.

We deliver modern, evidence-based medicine with patient wellbeing at its heart.

In this time of uncertainty during the coronavirus epidemic, safety of our staff is a priority. The role is low-risk for exposure. We have adapted quickly to the change and will be fully geared for telehealth medicine for the duration of social distancing.

Our Medical Secretary/Receptionist will be a dedicated, stable individual seeking long term tenure. We value experience and maturity as perfect partners to a fresh and energetic attitude. You will relish a busy, multi-tasking day, and a diverse working week. You will be calm under pressure, and readily adapt. You will be a natural organiser you will thrive in a busy practice, seeing solutions where others see obstacles. You will be a self-starter with integrity, meticulous presentation, and a cheerful disposition.

Previous Experience:

Minimum of 3 years' experience in a medical practice is desirable

Experience with medical software

Duties include but are not limited to:

Meeting and greeting patients in a professional and courteous manner

Scheduling patient consultations and attending to enquires

Ensuring medical records are managed confidentially and efficiently

Invoicing and receipting of patient consultations

Drafting of es and payment management

Liaison with Medicare, health insurers, healthcare providers and governmental agencies e.g. WorkCover, DVA

Attending to doctors requests

Conducting Patient Surveys

Personal

Your personal presentation will be impeccable within the workplace

You will comply with Health and Safety requirements

You will undertake additional training andprofessional development when required

You will support diversity in the workplace, and help us foster a caring and supportive environment for staff, patients, families and colleagues

We are a good-humoured, fair and cheerful group who prioritise harmonious workplace relations - the right candidate will share these values

Excellent communication skills are required along with computer and technology capability

Skills and Abilities

Maintain patient confidentiality

Work in a team as well as autonomously

Manage workflow, and delegate and prioritize appropriately

Demonstrate excellent attention to detail and strong language skills and literacy

This position requires our Medical Secretary/Receptionist to join us in this full time role commencing in early 2023.

If you are the right person for our team, we would love to hear from you. Please note that only shortlisted candidates will be contacted.

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Which of the following statements best describes your Covid-19 vaccination status?

How many years' experience do you have as a Specialist Medical Secretary?

Do you have customer service experience?

Report this job advert

Job Types: Permanent, Full-time

Salary: $24.00 $28.00 per hour

Schedule:

8 hour shift

Monday to Friday

Weekend availability

Experience:

Receptionist: 2 years (Preferred)

Work (Preferred)