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Office Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 16 July 2025
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Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Office Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Office Manager
  • Senior Office Administrator
  • Office Manager (Part-Time)
  • Operations Manager
  • Administrative Assistant

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Office Manager Job Description Examples:

Example 1

We are looking for an amazing leader to join the team in our busy tour booking office! This full time salaried position is the perfect opportunity for someone with customer service and office experience to step up and lead a team.

The successful applicant will:
  • Love to motivate and lead their team to success

  • Have a positive, fun and enthusiastic nature
  • Be organised with an attention to detail
  • Be solution-focused, willing to go above and beyond to assist your clients and colleagues
  • Flexible to work across a 7 day roster with operating hours between 7am to 9pm

    Bonus points:
  • Be experienced in tour bookings or concierge style service
  • Experienced in rostering and team leadership
  • Experienced in Microsoft Office applications
  • Computer savvy with the ability to learn new applications quickly
  • Dive and/or reef knowledge

    Career Progression Opportunities

    We are a rapidly expanding business with opportunities on the horizon, your experience in the following may give you an edge on growing with our company
  • Social media campaign management
  • Copywriting for SEO
  • Experience with WordPress
  • Strategic business development

    Job Types: Full-time, Permanent

    Schedule:
  • 8 hour shift
  • Rotating roster

    Ability to commute/relocate:
  • Cairns City, QLD 4870: Reliably commute or planning to relocate before starting work (Preferred)

    Application Question(s):
  • When are you available to commence work with us?
  • If you are unsuccessful in your application for this position, are you interested in discussing other opportunities with our company?

    Work (Preferred)

    • Example 2

    Our client is seeking an experienced Office Manager or Junior accountant to join their construction company due to growth.

    Location: Easter Suburbs of Melbourne

    You will play a vital role in ensuring the smooth operations of the office, with a focus on ensuring daily operations run smoothly. Your responsibilities will include assisting with the implementation of safety protocols, managing the administrative tasks, basic accounting, onboarding new employees and assisting accounts payable on Zero. This is a full-time position with a competitive salary.

    Responsibilities for the role:

  • Coordinate and oversee the onboarding process for new employees, including orientation, training and necessary paperwork.
  • Handle basic accounting tasks, such as maintaining financial records, processing invoices, and managing accounts payable.
  • Collaborate with various departments to support their administrative needs, including scheduling, travel arrangements and meeting coordination.
  • Handle general office tasks, including filing and document management.



    Skills & Experience:

  • Proven experience as an Office Manager or similar administrative role, preferably in the construction industry.
  • Familiarity with Zero for accounting and Damstra or similar safety management systems would be desirable.
  • Effective communication skills, both written and verbal.
  • Proficient in using office software and applications, including MS Office Suite.

    Job Types: Full-time, Contract

    Salary: $70,000.00 $90,000.00 per hour shift
  • 8 hour shift

    • Example 3

    ● Oversees general office operations and gives reports to the management

    ● Coordinates appointments and schedules and manages staff calendars

    ● Manages filing systems and office supplies, maintains IT infrastructure

    ● Oversees staff interactions and responds to their queries on office management issues

    ● Monitors office management and designs innovative work systems

    ● Works to update office policies and onboard new hires

    ● Oversees guest experience, sorts of mail and answers direct phone calls

    ● Plans all in-house or off-site activities of the organization



    ● Qualifications and Skills

    A candidate should possess the following.



    Required Qualifications

    ● Real Estate license is desired or willing to obtain

    ● Minimum two years experience as an office manager

    ● Understanding of payroll system.



    Necessary Skills

    ● Organizational and time-management skills

    ● Analytical abilities

    ● Exceptional attention to detail

    ● Interpersonal skills

    ● Advanced computer skills, with an aptitude to learn new systems and procedures

    ● Hands-on experience with office machines and equipment



    Send your cover letter and résumé in .pdf form to [website] to apply for this role.

    Job Type: Full-time

    Pay: $48,500.00 – $69,160.00 per year

    Schedule:
  • 8 hour shift
  • No weekends



    Work Authorisation:
  • Australia (Preferred)


    Work Location: In person


    Application Deadline: Start Date: 01/07/2024

    • Example 4

    Wollongong Auto Supplies are looking to hire a Bookkeeperat our Wollongong office. This is a full-timeposition, some flexibility with hours. The successful applicant will be predominantly working on monthly accounting and reporting processes for ATO. If you are an experienced, passionate bookkeeper who is looking for a change and an opportunity to work alongside a busy team in a diverse and exciting position then you are encouraged to apply!

    As part of the WAS team, the successful applicant can expect:

  • A real sense of team, whilst recognising individual ability and effort.
  • A diverse and intellectually challenging mix of work including payroll, HR duties and bookkeeping.

    Selection criteria:

    The successful applicant will share in the WAS purpose, vision, and values, being:

  • Accountability
  • Commitment to Excellence
  • Dedication to inspire Trust
  • We act with Integrity and Respect

    The successful applicant will possess:

  • Prior bookkeeping experience (at least 2 years) and/or relevant Diploma / Tertiary qualifications.
  • Proficient experience and skills in the accounting software package MYOB, Excel and Outlook. In house training on our Micronet invoice and inventory system.
  • Excellent communication and time management skills.

    Priority will be given to candidates who meet all the above criteria. However, candidates without prior experience, who still meet the other criteria and values, are encouraged to still apply.

    Apply via Email, In-person or Post to our Wollongong Branch (98 Kenny Street Wollongong)

    Post:
    Accounts Department
    Wollongong Auto Supplies
    Po Box 6119
    Wollongong DC
    NSW 2500

    Job Types: Full-time, Permanent

    Salary: $40,700.00 $88,000.00 per year

    Benefits:
  • Employee discount
  • Employee mentoring program
  • Professional development assistance
    Schedule:
  • 8 hour shift
  • Monday to Friday
    Supplemental pay types:
  • Overtime pay
  • Penalty Location: In person

    • Example 5

    Office Manager/Senior Receptionist

    Leichhardt General Practice

    210 Norton Street, Leichhardt NSW 2040

    We are looking for a full-time office manager at Leichhardt General Practice.

    Leichhardt General Practice is a well-established General Practice which has been providing medical care to the Inner West community for over 70 years. We have a dedicated team of General Practitioners, Nurses, Allied Health and Receptionists and pride ourselves on our friendly working environment and quality patient care.

    We are looking for someone who has experience working as a Senior Receptionist and/or Office or Practice Manager and is looking for a full-time position. This is a dual role of Office Manager 3-4 days/week and Senior Receptionist 1-2 days/week. It is desirable that this person has at least 5 years experience in the industry.

    Key responsibilities of the role include, but are not limited to:

  • Patient management
  • Liaising with doctors, nurses and other medical practice employees
  • Medicare, DVA, Workers Comp and private billing
  • Management of patient electronic records.
  • Accounts and receipts.
  • Overseeing cleanliness and restocking of consult rooms and surgery
  • Managing staff scheduling
  • Recruiting, supervising and managing reception staff
  • Overseeing nursing staff
  • Onboarding new staff and contractors, including issuing contracts to new staff
  • Arrange social and educational functions for the practice
  • Organise and attend monthly practice meetings.
  • Manage and renew practice insurances, indemnities and leases
  • Understanding of RACGP standards and Accreditation

    Desirable skills and experience:

  • Previous medical receptionist/practice management experience preferred
  • Excellent phone manner, customer service skills and initiative
  • Excellent people management skills
  • Knowledge of MBS item numbers is preferred
  • Proactive in promoting and building up the practice
  • Some experience using Best Practice, PracSoft/Medical Director and HotDoc.
  • Experience in practice accreditation

    If this sounds like you, please send your covering letter and CV.

    Job Type: Full-time

    Salary: $33.00 $35.00 per hour

    Schedule:
  • Monday to Friday

    Ability to commute/relocate:
  • Leichhardt, NSW 2040: Reliably commute or planning to relocate before starting work (Required)

    Work (Required)

    • Example 6

    BAGL PTY LTD trading as Airside Logistics ABN 98 093 652 843 located in Mount Isa seeking to employee a Full-Time Office Manager.

    Title: Office Manager

    Employment Type: Full Time – 38 hours per week

    Location: Mount Isa

    Reports to: Managing Director

    Offered Saalry: $70,000 - $75,000

    Company Overview:

    Airside Logistics is a diverse fixed base operator (FBO) operating at Mount Isa Airport in the centre of the North West Mineral Province. Founded by two former commercial airline managers, Airside Logistics is known for the quality of our services and the stellar performance of our well-trained staff. We understand the needs of commercial and private aircraft owners and are dedicated to providing seamless chock-to-chock service for transport arrangements, passenger services, catering, baggage and general aircraft ground handling. Airside Logistics prides itself on being an employer of choice and a place where people want to work. We are committed to providing a healthy, professional and rewarding workplace, whereby our team can deliver efficient, reliable, courteous and safe aircraft services within the Mount Isa and north west community.

    Position Description:

    The Office Manager is responsible for co-ordinating administrative and support operations at Airside Logistics, Mount Isa. All staff are responsible for working in a manner which ensures the safety of themselves, our clients and the public and in accordance with all safety relevant legislation and organisational [website] directly to the Managing Director, this role is an important position within the Airside Logistics team. The role is relied upon to provide efficient administration and support services and will require autonomy and flexibility in the approach to work.

    Key Responsibilities:
  • Overseeing general office operations;
  • Producing reports for industry compliance as directed;
  • Drafting new contracts to support aviation industry compliance.
  • Creating presentations and other management-level reports.
  • Co-ordinating flight dispatch including radio communications with Ramp, Pilot, Airport Authorities- Coordinating meetings, managing staff schedules;
  • Maintaining records for aircraft maintenance and service;
  • Overseeing the calendar for inspection schedules and related activities;
  • Supervising, mentoring, training, and coaching office staff and delegating assignments to ensuremaximum productivity.
  • Purchasing office supplies and equipment and maintaining proper stock levels.

    Applicants will be required to have at least the following qualifications / work experience related to the work experience:
  • AQF Associate Degree, Advanced Diploma or Diploma
  • At least 2 years of employment on full - time basis

    Please note that only suitable candidates will be contacted.

    Job Type: Full-time

    Pay: $70,000.00 – $75,000.00 per year

    Schedule:
  • 8 hour shift



    Work Authorisation:
  • Australia (Preferred)


    Work Location: In Start Date: 03/07/2024

    • Example 7

    We seek an individual capable of providing invaluable support to the founders, enabling them to focus on the business rather than administrative responsibilities.

    We require someone with a unique blend of assertiveness and approachability, a proactive self-starter who can initiate tasks independently.

    In this newly created position, the ideal candidate will oversee various administrative tasks as detailed below to ensure our office's smooth functioning and support our business's growth.

    Key Responsibilities

  • Manage accounts payable and accounts receivable, including invoicing and chasing payment using Tradify and Xero.
  • Maintain a customer relationship management (CRM) system to ensure efficient communication, lead generation and client follow-up.
  • Monitor project costs and budget adherence.
  • Set up a database of external partners and service providers and liaise regularly.
  • Utilise and manage the Tradify platform for job scheduling and tracking, ensure the team upload their hours and SWMS (Safe Work Methods Statements) are uploaded.
  • Manage customer reviews to increase and maintain a positive online presence.
  • Track and analyse google search results to optimize online visibility and marketing efforts collaborate with our external consultant when results are not up to scratch and for business growth strategies.
  • Oversee and manage the company website, consulting with external consultant to continue improvement.
  • Arrange bi-annual team appraisals to promote professional development and performance improvement.
  • Facilitate onboarding for new team members, ensuring seamless integration.
  • ond to customer enquiries via email and phone, providing service information.
  • Handle general office tasks including vehicle management, stationery supplies, uniform stock and distribution, traffic permits, team meetings and cleaning roster.



    Qualifications and Skills:

  • Proven experience in office management, ideally within the construction industry or related field.
  • Strong proficiency in accounts payable and receivable, Xero experience is a plus.
  • Excellent communication skills and telephone manner.
  • Familiarity with CRM software is a plus.
  • Proficiency in MS Office Suite.
  • Knowledge of SEO and SEM (Google Search) principles is a plus.
  • A proactive attitude, attention to detail and self-motivated.



    What We Can Offer You

    A Supportive and Friendly Team: At Draintech Melbourne, you're not just a colleague; you're part of a wonderful, supportive, and friendly team.

    Family-Oriented Culture: We understand the importance of work-life balance and maintaining strong family connections. Our family-oriented culture encourages a healthy integration of your professional and personal life.

    Autonomy and Responsibility: We trust our team to take ownership of their work. You'll have the autonomy to make decisions, be innovative, and contribute to our continued success.

    Hybrid Work Structure: We recognize the benefits of a hybrid work structure. It allows you to work in a way that suits your needs while ensuring you're at your best, both in the office and remotely.

    Financial and Career Opportunities: Draintech Melbourne is committed to your growth. We offer opportunities for financial advancement and career development.

    Training and Development: Opportunities for continuous growth and advancement.

    Exceptional Founders: Our founders are not just leaders; they are great guys who are dedicated to creating a positive and inclusive work environment. They lead by example, fostering a culture of respect and collaboration.



    Joining Draintech Melbourne means becoming a valued member of our family, where your contributions are rewarded, your growth is encouraged, and your well-being is a priority.

    Job Types: Part-time, Permanent
    Part-time hours: 30 per week

    Salary: $50,000.00 $70,000.00 per year

    Supplemental pay types:
  • Annual bonus



    Experience:
  • Office management: 2 years (Required)

    Work Authorisation:
  • Australia (Required)


    Work Location: Hybrid remote in Spotswood, VIC Deadline: 18/09/2023

    • Example 8

    About The Local Guys:

    We are a National service-based franchise. We have franchise partners in every state across Australia and are growing rapidly! Our growing portfolio of services includes electrical test and tag, fire equipment testing, and pest control services & cleaning services.

    Our National Support Centre is located in Brooklyn Park, South Australia where our enthusiastic team focuses on the recruitment of new franchise partners and support of existing franchise partners, as well as working with new and existing clients.

    We are in an exciting growth period of business and looking for an enthusiastic and talented person to fit into our existing team and assist with taking our brand to the next level!

    Our Culture

    We are a close team, where every person is important! This is why it is paramount to us that the right candidate fits into our company culture! We are firm believers that by looking after our team, the rest will take care of itself!

    We are a passionate team and are big on team building to create a united brand! We often do team-building days, which have included lunches, escape rooms and golf! Our office offers free coffee, onsite free parking, close distance to the CBD, lots of food and amenities nearby, and a friendly office environment.

    Our brand is very big on giving back to those who are less fortunate which is why we have an office sponsor child, all franchise partners make donations to World Vision Australia, and our office has completed a donation day to Hutt Street Centre for Christmas in 2021.

    Watch a video on us here:

    [website]

    Our Core Values

  • Family:We view each person in our team as a part of our family. We endeavour to create a personal connection with everyone that joins our company. We are people persons and pride ourselves on the relationships we build within our team.
  • Integrity: Integrity embodies all that we do! We believe in open, honest communication with our team and always doing what is right! We are always striving to create a safe, supportive and respectful environment for our team. Integrity is the price of entry into our family.
  • Innovation:We are firm believers that if you don t evolve, you die. Our team is always looking at better ways to improve our systems. We are regularly researching, training and learning for the growth and development of our team.
  • Fun:We are focused on creating a warm, welcoming and enjoyable workplace for our team! We have created a youthful and playful team by encouraging fun in the workplace. A balance between work hard-play hard creates a productive environment in our office.
  • Giving back: We believe in the importance of giving back to those in need and helping bridge the gap in less fortunate communities. This value shapes many of our practices in our company.

    The Position

    The Office manager is responsible for keeping an office running smoothly and overseeing administrative support. The job can range widely in duties and responsibilities.

    Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve answering incoming phone calls, managing national clients and comunicating with our franchise partners, and supervising our office staff to ensure maximum productivity.

    To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel.

    This is a full-time position (Monday to Friday).

    Who are we looking for?

    The ideal candidate for this role is someone who is/has:

  • Overseeing general office operation
  • Confident on the phone with strong communication skills
  • A quick learner with a can-do attitude
  • Coordinating appointments and meetings and managing staff calendars and schedules.
  • Strong IT skills (Microsoft, email)
  • A friendly and polite manner with strong customer service skills
  • Flexible and adaptable to different tasks (variety in work)
  • Ability to demonstrate strong time management and organisational skills

    You must have:

  • A minimum of 2 years administration experience
  • Knowledge of MS Office and other general IT skills
  • Very strong phone manner
  • Relationship management skills and openness to feedback
  • Current Police Clearance Check (or willingness to get one if successful)
  • Strong English language skills (written and spoken)
  • Full rights to work in Australia

    Job Type: Full-time

    Salary: $65,000.00 per year

    Benefits:
  • Employee mentoring program
    Schedule:
  • 8 hour shift
  • Monday to Friday
  • No weekends

    Experience:
  • System administration: 2 years (Required)
    • Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines

    Office Manager job summary

    A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

    Example of an Office Manager job summary

    Our busy, client-focused office needs a reliable, well-organised Office Manager to handle day-to-day operations with a focus on efficiency and time management. The Office Manager will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. We’re looking for an energetic professional who doesn’t mind wearing multiple hats. This position will include advancement opportunities for the right candidate as well as full benefits after a 30-day probationary period.

    Office Manager responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

    • Develop organisational procedures and systems for office personnel, including filing, invoicing, accounts payable, payroll and scheduling
    • Improve employee and client retention rates through active communication and problem-solving efforts
    • Continue education in management, organisation and team-building skills
    • Manage employee schedules and troubleshoot scheduling conflicts as they arise
    • Order supplies and equipment as needed
    • Establish team atmosphere through leadership and employee development

    Office Manager qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • Tertiary qualification required (BA or BSc preferred)
    • Proficiency in Microsoft Office suite
    • Experience with scheduling, budgeting and payroll
    • Advanced computer skills (Quicken experience a plus)
    • Supply management experience
    • Excellent written and verbal communication skills
    • Comfort with fast-paced environment

    Hire your next Office Manager today

    Post a job

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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