How to write an IT Specialist job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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IT Specialist job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of IT Specialist job titles

    IT Specialist
    Senior IT Specialist
    IT Specialist (CompTIA Security+ certified)
    IT Specialist (Part-Time)
    IT Support Specialist

IT Specialist job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of an IT Specialist job summary

We need a subject matter expert to serve as our in-house IT Specialist in a long-term position. The successful candidate will serve two functions within the company. First, he or she must coordinate between the company and external vendors and contractors about IT-related infrastructure and development; and second, the IT Specialist will consult with our IT department on any issues that might come up and advise about potential fixes or efficiency controls. We’re looking for a responsive, highly productive professional who can work with numerous IT employees and vendors to ensure continued success through corporate projects.

IT Specialist responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of IT Specialist responsibilities

    Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
    Manage daily operations of the IT department
    Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
    Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
    Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
    Assist with the installation of new hardware and software and help train employees on its use
    Manage and oversee departmental quotas
    Offer suggestions for possible upgrades and changes within the IT department

IT Specialist qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of IT Specialist skills

    Bachelor’s degree in information technology, computer science or related field required
    Industry certifications and memberships a plus
    Excellent IT, communication, leadership and management skills
    Ability to fill multiple roles simultaneously
    Proven track record of maintaining IT structural integrity

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