Operations Manager Job Description: Top Duties and Qualifications

Allied Express is looking for an experienced Express Freight Distribution Manager to lead our depot and PUD operations at our Rocklea site.

In this senior operational role, you will be accountable for the day to day running of the Brisbane depot operations, service quality, and staff. Resource management of PUD, Linehaul, and labour is critical in order to meet our strict and exacting service levels

Major responsibilities include:

Manage the distribution of freight on a day-to-day basis.

Achieve and maintain high levels of safety and security

Sound working knowledge and previous experience in AM and PM transport operations.

Ensuring freight security and scanning protocols are adhered to.

Manage Regional Agent network.

Maintain and seek to improve quality procedures within the workplace.

Maintain a strong focus and adherence to WH&S requirements and legislation.

Ability to interact positively with both external and internal customers and the national teams.

Skills required:

Leadership IS A MUST YOU Either HAVE IT OR YOU DON T.

Demonstrate prior experience in transport logistics.

Excellent communication skills.

Time management and problem-solving skills.

Comfortable working in a high-pressure, deadline-driven organisation.

Exposure to WHS, Industrial Relations, and CoR.

Attention to detail.

Excellent communication skills both written and verbal.

Provide quality end to end service of our supply chain.

You will be expected to be hands-on and involved in the day to day running of the depot operations and oversee customer sites. You will have a proven track record in express freight operations and will have experience in dealing with customers at a senior level.

This role may suit a candidate working in a large business in a supervisory/ Shift Manager role to take the next step in their career.

An attractive total salary package is on offer. Forward your resume today to apply for this position.

Job Type: Full-time

Schedule:

Monday to Friday

Application Question(s):

Are you fully vaccinated?

Do you have experience working with logistics, freight & delivery services?

Experience:

Operations management: 1 year (Preferred)

Work (Preferred)

About the business

Evolve Education and Migration is an organization dedicated to serving students studying abroad. We have qualified and trained staff in order to provide students with reliable and timely services. Evolve Education and Migration is commenced with the objective of helping the students to get enrolled in various colleges and universities of abroad like Australia, Canada, UK, USA, and many other countries; to assist the students in making the right educational decisions and help them to gain admission in suitable courses in recognized universities.

Evolve Education and Migration is looking for a highly motivated and dedicated Operation Manager to lead its team and manage the organization.

This is a full-timeposition.

Position Responsibilities

Able to oversee the overall management, planning and controlling of daily work activities to improve efficiency, productivity, and performance.

Prepare financial projections for different ways of marketing drives.

Independently handle the initiation and implementation of business development strategies.

Involve in conceptualising and finalize of marketing and promotional materials.

Have ideas on the impacts that marketing and promotional activities.

Planning for staff development, determination and hiring employees.

Plan and implementation of effective strategies to increase the number of students to meet the company s target.

Facilitate the staff of all offices of the company to achieve the best results.

Developing systems and processes for ease of work.

Work closely with all the departments.

Selection Criteria

Master's level qualification in a field relating to Business Administration/Management is required.

Minimum 2 years experience in the operation management system.

Minimum 2 years experience in managing staff.

Developed organisational skills including the ability to prioritise, manage complex tasks and projects and meet competing deadlines whilst maintaining accuracy and attention to detail.

Ability to maintain a professional and friendly persona during encounters with stakeholders.

Effective and efficient time management.

Able to work autonomously and in a team environment.

Ability to maintain composure, balance workload and conflicting priorities and effectively handle difficult situations.

Demonstrated organizational, project management and administrative skills, including the ability to prioritize tasks and meet deadlines.

Able to oversee the overall management, planning and controlling daily work activities to improve efficiency, productivity, and performance.

Facilitate the staff of all offices of the company to achieve best results.

To be successful in this job you will be a highly motivating and engaging individual with outstanding presentation skills that set you apart from others. You will have a proven track record of leadership in a work environment with demonstrated highly developed oral and written communication skills.

This position offers excellent career opportunities in a friendly and supportive work environment.

If you believe you are qualified and suitable for this position, please submit your cover letter together with your resume.

Job Type: Full-time

Benefits:

Professional development assistance
Schedule:

Monday to Friday

Ability to commute/relocate:

Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Work (Required)

About the business and the role

Soclean focus on delivering the cleaning outcomes. Our expertise, resources and partnership approach enable us to create superior value cleaning solutions without compromise. Using the latest cleaning technologies to meet any challenge, we pay attention to the smallest detail to make a difference with every job. We always strive to exceed our customer s expectations.

Soclean has a great opportunity for an experienced Client Services Manager to join our NSW team to oversee a large contract portfolio. The primary responsibility of the Client Services Manager will be to maintain and manage the relationships with the Clients, Supervisors and Cleaners on our client sites.

As the Client Operation Manager, you are the Client liaison as well as the staff trainer, mentor, and leader.

You will maintain & provide regular operational updates to Soclean senior Management, ensuring communication is always open and transparent. There is a significant amount of administration work required in this role including managing time & attendance logs for payroll purposes and therefore we are looking for someone who has the required skills in this area as well as previous experience in an onsite management capacity.

Sydney location

Job tasks and responsibilities

Serve as the primary point of contact for our clients, ensuring their satisfaction and addressing any concerns or issues that may arise.

Build and maintain strong relationships with clients, understanding their unique needs and providing personalized solutions.

Collaborate with the cleaning team to ensure that services are delivered according to client expectations and company standards.

Conduct regular client meetings and site visits to assess satisfaction levels and identify areas for improvement.

Monitor and analyse client feedback, implementing strategies to enhance client experience.

Stay updated on industry trends and best practices to continuously improve client services.

Assist in developing, implement, and maintain cleaning policies and procedures.

Assist in reviewing and updating Centre cleaning SOPs.

Establish strong client relationships, addressing needs and concerns in a timely and professional manner.

Conduct regular site visits to assess performance and identify areas for improvement.

Ensure all safety, quality, people and operational issues are correctly implemented and reported.

Always strive to improve procedures, outcomes and client experience

Skills and experience

Minimum 5 to 10 years experience in a client services or account management role, preferably in the cleaning or facilities management industry.

A background in the cleaning management field (essential) in particular Shopping Centre & Commercial cleaning services

Experience with cleaning standards and processes across a variety of industries including commercial, retail etc. (desirable)

Previous experience in managing Client portfolio's (sometimes from on site at the Client's location)

Strong experience with administrative tasks, reporting, IT savvy and hands-on capability

Ability to process and manage time & attendance logs for payroll purposes.

Understanding of the Cleaning Services Award conditions

Ability to lead a team and excellent staff management skills.

Reliable, passionate and ability to deliver results with limited direction.

Excellent verbal and written communication skills.

Ability to provide a high standard of service and great client relationship skills.

High level of WHS knowledge and ability to manage and assess risks and hazards and ensure all safety procedures are adhered to.

Ability to work flexible hours if required.

Job Type: Full-time

Salary: $95,000.00 $100,000.00 per year

Benefits:

Salary packaging
Schedule:

10 hour shift



Work Authorisation:

Australia (Preferred)


Work Location: On the Start Date: 15/09/2023

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for [website] InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

What's the job?

As C&E Operations Manager, you’ll manage all Conference Events and ensure quality service and standards are maintained to deliver a memorable guest experience, while always following government regulations concerning health, safety or other requirements.

Your day to day

Oversee daily activities, manage staffing, and ensure exceptional guest experiences. Your role will involve developing and coaching team members, setting performance goals, and ensuring compliance with our standards. You will also assist in recruiting and onboarding new colleagues, attend weekly BEO meetings, and provide flexibility to support R&B venues as needed.

In this role, you will monitor beverage stock controls, identify additional sales opportunities, and handle financial transactions securely. Collaborating with the F&B Operations Manager, you will manage labor expenses and ensure equipment is properly maintained. Your responsibilities include maintaining cleanliness and operational readiness of event spaces, addressing maintenance needs, and achieving guest satisfaction goals. You will also build relationships with clients, support Event Planners, and ensure compliance with grooming standards. Join us to lead our team and enhance our conference and event services.

What we need from you

We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations.

Ideally you will have:

Bachelor’s degree/higher education qualification/equivalent in Hotel Management, Conference & Events, or related field plus 4+ years of related experience, including management experience.

Must speak local language

You must have the ability to relocate and live on Hayman Island, QLD and commence position by 30 June 2024

What we offer

Annual salary package of $75,000 + super on a permanent full time contract (Hayman Island Enterprise Agreement 2023) with a minimum of of 40 hours per week must have appropriate working right

World class Staff Facilities as part of the resort’s $135 million dollar refurbishment including excellent accommodation with twin rooms, king rooms, apartments and townhouses, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.

An exciting and ever-changing Staff Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.

Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses

A great range of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: [website] or click the ‘Apply Now’ button. We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihgaustraliacareers

Job Type: Full-time

Pay: $75,000.00 per year

Schedule:

8 hour shift

Day shift

Every weekend

Monday to Friday

Night shift

No weekends

Overtime

Weekend availability

Weekends only



Work Authorisation:

Australia Location: In person

About Us :

Mutitjulu Community Aboriginal Corporation (MCAC) is the representative body for the Anangu residents of Mutitjulu. It is recognised in the lease which establishes Uluru Kata-Tjuta National Park (UKTNP) and has a special place in the history of land rights in Australia. Mutitjulu has a population of up to 400 and has unique opportunities and challenges due to its location within UKTNP.

Our Purpose

To invest in successful and sustainable ventures and the delivery of social services to build the community s economy, keep culture strong and enable a thriving Mutitjulu.

Our vision

To create a better future for Mutijtulu

Our values

We operate according to Tjukurpa and embed lore, traditions, and practices in everything we do.

- Waltjanka Atumankupai (Trust)

We are open and honest in our dealings with one another, our members, and stakeholders to build trust, friendship, and collaboration.

- Wangkapakulinpai (Self-reliance)

We commit to building individual and collective resilience and encourage our members to manage their own affairs on their own land.

- Waltjaringupai (Responsible)

We take responsibility for the success of our organisation and are accountable to Mutitjulu through good governance and decision-making.

- Wangkapai Kulinpai (Communication)

We are the voice of Mutitjulu and will actively advocate on behalf of our people and our future. We will listen to our community and provide accessible information.

Position Summary :

As the Cafe Operations Manager, your duties include being responsible for the entire running of the cafe, developing a quality local range of souvenir products for sale, overseeing peak service periods, recruitment, training & developing staff, marketing and developing the business footprint, ensuring a positive guest experience for all visitors of Uluru Kata-Tjuta National Park.

The position is based at Mutitjulu Community, 470kms from Alice Springs.

Aboriginal and/or Torres Strait Islander candidates are encouraged to apply

Key Requirements :

High level of literacy and numeracy

Demonstrated knowledge of the organisations policies and procedures

Detailed and up to date knowledge of preparation and presentation of all menu items including both food and beverage

Knowledge of workplace health & safety regulations and relevant industrial relation regulations

Able to read and understand an income and expenditure report and cash flow analysis

Able to establish clear lines of communication with staff, management and suppliers

Pro-active, positive, enthusiastic, energetic, responsible and friendly

Professional business attitude

Provide positive, constructive feedback for staff

Focused on success

Focused on ensuring open communication and good working relationships with all staff

Job Responsibility :

Responsible for driving a culture of customer service excellence, and supporting all cafe team members to achieve that goal

Responsible for ensuring profitability is maintained, without compromising agreed service standards

Writing of rosters and shift planning

Work alongside and supervise all cafe team members

Able to perform & delegate all key duties of other positions

On-call for any emergencies and any unexpected store or staffing requirements

Accurately record sales and banking

Investigate, explain & report on any discrepancies to management

Recruits, inducts, and trains employees to create a motivated and high performing team

Maintain stock control through recording & monitoring wastage, accurate monthly stocktakes, effective ordering/receiving and storage procedures

Negotiate with suppliers

Training and ongoing development of all team members

Enforce daily and weekly systems and procedures to ensure a high level of presentation, hygiene, service, product quality and security

Effectively discipline and praise staff as required

Ensure the cleanliness of the store is in alignment with food safety

Job Benefits :

Use of company vehicle (limited private use), company mobile phone and laptop, subsidised housing rental, salary sacrifice available, 6 weeks annual leave

Job Type: Full-time

Salary: $80,000.00 per year

Schedule:

8 hour shift

Ability to commute/relocate:

Mutitjulu, NT 0872: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 3 years (Preferred)

Work Authorisation:

Australia Deadline: 02/06/2022

Operations Manager

An exciting opportunity to join a favourite local ice-cream business that is growing this summer!

We re looking for an energetic person who is proactive and detail-oriented, with excellent logistics execution skills to be our new Operations Manager.

Who are we?

We are the local market leaders in traditional ice cream created with North American flavours. Our third ice-cream shop is opening this December and it promises to deliver an even bigger dessert experience that puts customers taste buds at the forefront of everything we do.

We have an exciting summer coming up and we are looking for a new leader to create a fun-loving and positive work environment.

Is this you?

We are looking for an energetic and positive person who has an entrepreneurial mindset, and has a passion for customer service and events. You are proactive and highly organized. You are an intuitive and communicative leader who can create an efficient and fun workplace environment.

Reporting to the Operations Director, you will be a dynamic leader with a hands-on approach to ensure that the quality of every Kuld experience is consistently delivered to customers. You will be a key player in building and maintaining efficient operations and a collaborative team culture within the business.

You will be working onsite in our main facility in Kardinya, with necessary travel between Kuld Creamery sites and events throughout Perth metropolitan.

Your responsibilities include:

Managing the operations of all shops, pop-up activations, and events

Managing deliveries and logistics between shops, wholesale and pop-up locations

Managing stock levels, stock deliveries, consumable ordering, and the implementation of strategies to drive commercial results.

Applying for and operating events, including identifying new activation opportunities

Recruiting, onboarding, and training new team members

Rostering to ensure adequate staff levels within budget and managing team performance

Regular operational reports to ensure KPIs are met

If this sounds like an exciting opportunity and you ve got some previous leadership experience in food, hospitality, or retail then we want to hear from you.

Why you ll love a career at Kuld?

Competitive remuneration

A fun-loving and positive work environment

Monthly scoop allowance / birthday treat

Our people are our greatest assets. We encourage a healthy life and as we continue to grow so do you and your opportunities to progress into various management areas and support office roles.

A starting point for a great long-term career with opportunities for growth within the company or an excellent job whilst you study. If you would like to join us during this exciting growth phase, please apply now! Have a look at our website and Instagram to get a feel for who we are.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Do you have customer service experience?

Do you have events management experience?

How many years of people management experience do you have?

To be considered, you must be able to demonstrate:

At least 2 years experience within a similar hospitality, event management, logistics and/or operations. Supply chain management experience is not essential, but a bonus.

Hands-on ability to effectively lead and develop teams at the front line

Passion and enthusiasm for delivering outstanding customer service

Strong written communication and multi-tasking skills

Excellent organization and time management skills to work efficiently

Exemplary communication, interpersonal, conflict resolution skills to manage internal and external relationships

Exceptional attention to detail

Proven ability to prioritize tasks

Trustworthy with strong personal integrity

Proficient in Microsoft Excel, Word

Ability to quickly learn new software applications

You hold a current valid driver's license. (WA).

Job Types: Part-time, Full-time

Salary: $45,535.63 $70,480.90 per year

Schedule:

8 hour shift

Day shift

Morning shift

No weekends

Ability to commute/relocate:

Fremantle, WA 6162: Reliably commute or planning to relocate before starting work (Required)

Work (Required)

Description

Join Our Team in Sydney: A Pioneering Opportunity at Ultimate Performance

Have you ever dreamed of making a significant impact in the vibrant heart of Sydney with a globally recognized leader in personal training? Ultimate Performance, spanning from Sydney to L.A., offers an unparalleled career opportunity for a dynamic Operations Manager to join our world-class team. We are looking for an individual driven by excellence and ready to contribute to our legacy of transforming lives through unmatched fitness experiences.

We began as a one-man band and, over the last 15 years, have evolved into a global powerhouse spanning eight countries with 25 exclusive, in-house gyms. Our journey from humble beginnings to international acclaim is a testament to our sweat, dedication, and relentless pursuit of excellence. Today, we stand proud as a robust team of 550 globally, driven by genuine profit and an unwavering commitment to our clients' return on investment.

About the Role: Operations Manager

As an Operations Manager with Ultimate Performance, you'll be immersed in our unique gym operations and client management strategies. Your role is pivotal — not in managing personal trainers directly but in working closely with our local, regional, and global leadership to streamline operations and create a seamless experience for clients and staff alike.

Key Tasks:

Conduct sales consultations for personal training services, build rapport and strong professional relationships with clients, actioning any potential referral or business development opportunities.

Monitor client attendance to ensure session numbers are maximized where possible and reach out to clients with poor attendance.

Respond to and handle any incoming client complaints alongside the Gym Manager.

Liaise with clients and the client support team for payments, renewals, and general inquiries. Stay in touch with clients on a weekly basis who are placed on the waiting list, ensuring they are kept warm and updated.

Ensure automated data reports on client enrollment, retention, and referrals are maintained accurately.

Support the Gym Managers in the maintenance of the gym: equipment checks, stock checks, audits, Health and Safety assessments, fire assessments

Liaise with various property management regarding property oversight and assist in tenant communications.

Assist with schedule/events management: set-up of U.P. class offerings, sourcing availability in Personal Trainers’ schedules for training sessions, client before and after photoshoots, organize gym social events and keep track of Trainers’ birthdays.

Print gym advertisements and ensure all posts around the gym walls are relevant and updated.

Check in with U.P. Personal Trainer leavers to ensure they adhere to Confidentiality Information, Copyright, and IP agreements as stated in their contracts. Report any breaches to Human Resources.

Deliver allocated consultations to potential clients.

Respond to and handle incoming client queries and complaints alongside the Gym Manager in a timely manner.

Develop and maintain professional relationships with local businesses.

Requirements

We're Looking for Someone Who:

Has meticulous attention to detail — a non-negotiable quality for this role.

Has experience providing support to management, and providing outstanding customer service.

Understands the importance of process adherence and its impact.

Ideally has experience with health and safety, and fire checks.

Proactively suggests improvements to current procedures.

Finds inspiration in their job, displaying an active mindset.

Is a "missionary" with a passion for our mission, not just a "mercenary."

Benefits

Competitive Salary: $55k to $65k annually, with a 15% bonus.

Cash Equity Scheme, sharing in the business success.

22 days annual leave.

Professional Development opportunities for career advancement.

Join Us

If you're driven by precision, dedication, and a genuine desire for growth, and are looking for a career that challenges and rewards in equal measure, we'd love to hear from you.

How to Apply

Ready to make a difference? Submit your resume, a cover letter detailing your unique contributions to this role, and any other material that showcases your suitability for this dynamic position.

Join us and be part of a team that's transforming lives every day, in Sydney and beyond.

Job Types: Full-time, Permanent

Pay: $55,000.00 – $65,000.00 per year

Benefits:

Employee discount

Employee mentoring program

Professional development assistance

Referral program
Schedule:

Monday to Friday
Supplemental pay types:

Annual bonus

Performance bonus



Application Question(s):

If you're on a visa, please confirm what visa you're on.

Work Authorisation:

Australia Location: In person