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Sales Associate Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 16 July 2025
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Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Sales Associate job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Sales Associate
  • Senior Sales Representative
  • Retail Sales Consultant
  • Sales Associate (Part-Time)
  • Sales Clerk

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Sales Associate Job Description Examples:

Example 1

Main specific purpose of role:

This role will include a strong focus on cold calling and lead generating, prospecting and managing buyer relationships, attending open homes, conducting buyer callbacks and attending buyer appointments. It is your responsibility to ensure all clients receive the 6-star service throughout their experience. You will ensure that all team and McGrath compliance processes are complied with while set KPI targets are reached.

Requirements:

Certificate of Registration or Real Estate Licence

Current driver's licence and a reliable vehicle

Skills Required:

Negotiation skills

Decision-making and problem-solving skills

Good interpersonal skills

Written and verbal communication skills

Time management and organisational skills

Knowledge of office policy and procedures

Good working in a team environment

Key Accountabilities

Admin (20%)

Complete and deliver all correspondence by COB same day

Consistent email and diary management daily (yourself only)

Ensure database is accurate and up to date (buyers and your clients only)

Sales Support (80%)

Provide support to the agent throughout the entire sales process

Attend to all buyer enquiries both phone and email (maximise personal contact over email & phone)

Attend to most buyer inspections unless the agent otherwise advises

Review the local market daily and report to the agent.

Build outstanding local market knowledge

Create listing opportunities in the marketplace meeting the allocated targets

Provide consistent outgoing correspondence to client database on a weekly basis including market updates, invitations to open homes, just sold emails and individualised contact. Objective is to maintain constant and clear front of mind awareness.

Database prospecting and leveraging off current listings

Ensure individual and team targets are reached

Job Type: Full-time

Salary: From $40,660.00 per year

Benefits:
  • Professional development assistance
  • Work from home
    Schedule:
  • Flexible hours
    Supplementary Pay:
  • Commission
  • Performance bonus

    Ability to commute/relocate:
  • Paddington QLD 4064: Reliably commute or planning to relocate before starting work (Preferred)

    Experience:
  • Real Estate Sales: 1 year (Required)

    Licence/Certification:
  • QLD Real Estate Certificate of Registration (Required)

    Work (Required)

    • Example 2

    Seasonal Sales Associate - Dandenong

    Step into the magic at TK Maxx as a Seasonal Sales Associate and become a holiday hero!

    We're on the lookout for dynamic team members to join our festive frenzy from September to January 2024. Embrace the full holiday experience weekdays, weekends, public holidays, and late-night excitement. Plus, unwrap the potential for permanent part-time and casual roles post-festivities.

    What's Under Your Tree:

  • Dive into discounts at TK Maxx stores, making your holiday shopping a breeze
  • Unwrap the possibility of long-term opportunities based on your dazzling performance
  • Enjoy the gift of our TK Maxx discount card

    About TK Maxx:

    Get ready to discover unbeatable value on a captivating carousel of top brands, designer fashion, and home treasures at TK Maxx. As part of the TJX Companies, we're a global sensation dedicated to celebrating brand, fashion, price, and quality.

    The Role that Sparkles:

    As a Seasonal Sales Associate, you'll sprinkle enchantment over the shopping journeys of our customers. Glide through tasks like delivering exceptional service, choreographing stock displays, crafting captivating visual showcases, and being the shining star that elevates the team's success.

    Ready to unwrap an opportunity with a global punch and a local groove? Embrace the magic of Brand, Fashion, Price, & Quality seize the moment and apply now!

    We appreciate all applicants in advance. Only those who are successful will be contacted for an interview.

    As part of the recruitment process TJX will collect personal information, including your name, contact details and the other information provided in your job application or by your nominated referees. That information will be used for recruitment and selection purposes and will be managed in accordance with our privacy policy which can be accessed at [website]

    Job Type: Casual

    Salary: Up to $30.91 per hour

    Schedule:
  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Public holidays
  • Weekend availability
    Supplemental pay types:
  • Penalty rates



    Work Authorisation:
  • Australia (Required)

    Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift
    Location: In person

    • Example 3

    About the business

    Our boutique agency provides an elevated, personal, and tailored real estate experience for each of our unique clients. A core business model based on Relationships, Excellence and Authenticity prevail to ensure a customer experience of the highest standard.

    At Anton Zhouk Real Estate, we are committed to the personal growth, development and success of each team member, and we pride ourselves on creating a supportive and motivational work environment.

    About the role

    Our boutique agency is looking for a self-motivated, determined and sales driven, Real Estate Sales Associate to join our talented and growing team. You are positive and energetic and excited by the challenge of supporting and learning from high performing sales agents. You must possess excellent attention to detail, time management and organisational skills.

    The successful applicant should meet the following attributes and requirements:
  • Eagerness to learn and grow professionally
  • Strong desire to succeed
  • Exceptional attention to detail
  • Dynamic individual with a client focused approach
  • Strong sense of Accountability
  • Proactive and self-motivated
  • Positive can-do attitude
  • Strong work ethic, reliable and honest
  • Resilient, punctual and ability to follow instruction
  • Ability to work well under pressure
  • High problem-solving skills and strong negotiation skills
  • Well-groomed and immaculately presented
  • Ability to work independently as well as part of a team
  • Previous experience in a similar role within the Real Estate Industry
  • Available to start as soon as possible

    Skills Required
  • Certificate IV in Property (Real Estate)
  • Excellent interpersonal and communication skills
  • Exceptional organisational skills and follow through on all tasks
  • A genuine passion and interest in working long-term in a growing real estate business
  • Effective problem-solving skills
  • Ability to effectively manage pre, during and post campaign tasks
  • Valid Victorian or Australian driver's licence
  • Current Police check

    Duties include but not limited to:
  • Showing properties
  • Building rapport and strong working relationships with both colleagues and clients
  • Vendor reports
  • Prospecting (letter box drops, cold calling, door knocking)
  • Conduct open for inspections
  • Assist at auctions
  • Organising and project managing all works required to get the property ready for sale
  • Completing pre-sale and post-sale inspections
  • Organising access to properties for photos, copywriting, floor plans
  • Attending and responding to all emails and phone enquiries in a timely manner

    What Is In It For You?
  • Learn from high performing agents
  • Great career progression
  • Supportive and winning team culture
  • Opportunity for growth and development

    Job Type: Full-time

    Salary: $45,000.00 – $50,000.00 per year

    Schedule:
  • 8-hour shift

    Work Authorisation:
  • Australia
    Start Date: 11/07/2022

    • Example 4

    An exciting opportunity to join and learn from an industry leading sales team, working closely alongside the Senior Business Relationship Associate.

    You are organised and are able to juggle multiple priorities. With strong attention to detail, you are able to process orders, maintain sales and communication records and provide outstanding customer service.

    An attentive listener and strong communicator, you are both positive and personal and you thrive on collaboration. You possess strong time-management skills and attention to detail. You are able to stick to deadlines and be proactive with your work.

    -

    The role

    As a Sales Associate your job duties include:
  • Assisting with the processing of orders and taking payments with our accounts team
  • Day to day account management assistance
  • Delivering exceptional customer service on a day-to-day basis
  • Helping to maintain sales and communication records
  • Liaising with our Aus/NZ warehouses
  • Ad hoc administration tasks as required
  • Working closely with the senior sales team to implement strategic sales campaigns;

    -

    About you

    To be successful in this role you will have:
  • You will have excellent sales skills/acumen, charisma, energy and emotional intelligence;
  • You will have experience in customer service and nurturing relationships;
  • Exceptional written and verbal communication skills, high attention to detail;
  • You will be honest, down to earth, dynamic and a real team player;
  • A natural doer, you will thrive on working both collaboratively and autonomously.

    -

    Benefits of working for EHP Holdings
  • Corporate Gym Membership
  • Fun, supportive family culture
  • Competitive salary
  • Discounted supplements and protein bars
  • Did we mention office dogs?

    -

    About EHP Holdings

    At EHP Holdings we are a proud leader within the sports supplement and health and fitness industry. With several brands including EHPlabs and Blessed Plant Protein, we're focussed on creating the best products in the world, while simultaneously staying at the forefront of digital innovation with a number of mobile applications within the industry.

    We dominate the social media and digital marketing sphere, with a reach of over 30 million people worldwide. Since 2012, we have positively impacted the lives of millions of people so far, and we are only just getting started!

    'EHP' stands for 'Empowered Human Potential', as we believe in empowering our community with the education, tools and products to make better-informed decisions leading to healthier, happier lifestyles. Our ethos is we rise by lifting others, and we endeavour to make the best products on the market whilst offering the best customer experience possible.

    Our Global HQ, located in Sydney, Australia has tripled in size in the last two years, and we are always on the lookout for other passionate, like-minded individuals to join our EHP family. At EHP, we live by our ethos we rise by lifting others and are so proud of the impact our team has on our community.

    We are a team of passionate people who live and breathe our ethos and strive for continuous and never-ending improvement. We hustle every day with the common goal of changing people's lives for the better. To learn more about us (and meet our office dog, Max), please visit our website: [website]

    This role offers the successful candidate the opportunity to carve a role for themselves within the health and fitness industry. This is a unique offering that will allow you to learn directly from an experienced, industry leading sales team.

    Note: To be considered for this role, you must have the right to live and work in Australia. Only shortlisted candidates will be contacted.

    Job Type: Full-time

    Benefits:
  • Employee discount
  • Gym membership
  • Professional development assistance
  • Work from home
    Schedule:
  • Monday to Friday

    Work (Preferred)

    • Example 5

    Job Specification

    Position: Sales Associate
    Company: Bremont Watch Company
    Location: Melbourne Boutique
    Report: Boutique Manger

    Company Overview

    Bremont is a leading luxury British watch company producing beautifully engineered mechanical watches at their state-of-the-art Manufacturing and Technology Centre, The Wing in Henley on Thames, England

    Founded 2002, when Nick and Giles English, Co-Founders, embarked on a journey to make beautifully crafted pilot's watches of exceptional quality. Driven by the desire to play their part in reviving the British watch industry and build a globally recognised luxury brand.

    Bremont is a global business operating its own boutiques and a wholesale network across the world with its own manufacturing centre based in the UK. As we grow the business, we look to invest in the right talent to enable us to achieve our goals.

    Context And Purpose of the role

    There is huge opportunity for an ambitious and dynamic individual to join our boutique network with our Melbourne boutique, participating in the next stage of the brand s development, and increasing sales, customer relations and awareness, in line with the company s growth plans.

    This position reports to the Boutique Manger.

    Responsibilities are to ensure the smooth day to day running of the boutique, delivering the highest level of customer service and satisfaction, while aiming to ensure the sales budgets are achieved. The Sales Associate will support in seeking new clients and increase the customer database, through networking, boutique events. In addition to these responsibilities, the Sales Associate must exude a passion for Bremont and be always a true brand ambassador, but particularly at key events.

    KEY Responsibilities

  • Develop and maintain high-level key customer relationships to increase sales opportunities and satisfy customer.

  • Strive to achieve monthly and quarterly budgets and targets.

  • Put forward marketing initiatives for the boutique to drive awareness, footfall, and sales to the Boutique Manager.

  • Work closely with the Boutiques Manager to ensure the highest possible efficiency in the operation, maximise sales and maintain and increase customer satisfaction.

  • Responsible for punctuality to ensure the boutique runs efficiently.

  • Be perfectly presented on the shop floor and when representing the brand.

  • Use all computer-related tools available to increase the efficiency of a sale.

  • Ensure compliance for GDPR Data protection requirements and adhere to maintaining confidentiality of sensitive information held.

  • Flexibility to work varied shifts including evenings and weekends.
  • Provide support at other Boutiques when required.

  • Ensure events run smoothly by assisting with set up and take down, meet, and greet guests and find opportunity to connect with the objective of building a client profile and sales.

  • Receive and distribute service/repair watches liaise with Customer Service team to ensure customers are given great customer service and follow up throughout this process.

  • Take pride in the boutique with visual standards and ensuring the boutique is in perfect condition to match the quality of our product.

  • Support other colleagues by working as part of a Bremont team.

  • Ensuring live chats are attended to daily, making sure the staff use excellent written skills, that all questions are replied to with a swift response and ensuring accurate information is given.

  • Responding to all emails as soon as they arrive, working on those client leads with a view to turn them into sales.


    • KEY Result AREAS

  • Deliver predetermined sales targets for the boutique.

  • Increase customer base.

  • Ensure that the Bremont service continually meets the needs of customers and is compelling and competitive against other watch brands.


    • KEY Skills & Experience

    The successful candidates will be/have:

  • A hardworking and reliable attitude

  • Proven success working in a fast-paced and changing environment, who delivers against objectives.

  • Effective merchandising skills and attention to detail
  • 2-year minimum luxury retail experience

  • Strong grasp of both mainstream and niche watch brands

  • Independently motivated along with strong interpersonal skills
  • Excellent presentation and written skills

  • Extensive IT skills, with experience in Microsoft Office including Word, Excel and PowerPoint (minimum intermediate
    Excel)

    • Job Types: Full-time, Permanent

    Ability to commute/relocate:
  • Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):
  • What are your salary expectations?

    Work Authorisation:
  • Australia
    Location: One location
    • Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines

    Sales Associate job summary

    A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

    Example of a Sales Associate job summary

    We are looking for a responsible and highly motivated Sales Associate who is ready to take on all sales responsibilities from generating leads to closing sales. Our ideal candidate will deliver a professional presentation to customers, and uphold the ideals and standards of our company. The successful Sales Associate will constantly strive to meet all sales goals and exceed customer expectations.

    Sales Associate responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

    • Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
    • Work with customers to determine their needs and then recommend the right product to solve the customer’s problem
    • Assist in ensuring that the product presentation area is clean and organized
    • Develop and cultivate strong buying relationships with customers
    • Use company literature and available training resources to stay up to date on product features

    Sales Associate qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • General understanding of the principles of sales
    • Strong communication skills
    • High school certificate required
    • Bachelor degree in marketing or sales is preferred
    • Experience with customer service
    • Proven track record in achieving sales quotas

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    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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