Travel Agent job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a Travel Agent job summary
We are a corporate travel agency that provides businesses of all sizes with full-service travel coordination. We book reservations for hotels, rental cars, flights, convention centers and other services and help business owners and executives choose travel destinations for retreats and other events. We’re looking for an experienced Travel Agent to join our team and become a crucial element in our success. The ideal candidate will have some travel experience under his or her belt and be familiar with both domestic and foreign destinations. We offer some on-the-job training, but we need someone who can start performing on day one.
Travel Agent responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.
- Make reservations for planned travel, including hotels and airlines
- Follow up with clients about travel plans and make adjustments as needed
- Coordinate the use of bonus miles and other rewards that clients want to use
- Organize large-scale events, including conferences and retreats, with up to 200 attendees
- Resolve scheduling conflicts and other issues as they come up
- Advise current and prospective clients about destination options, including pros and cons of each
- Coordinate with client’s point-of-contact in days leading up to event or arrangement
Travel Agent qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- High school diploma/GED required (Associate degree preferred)
- 2+ years’ experience in a corporate or leisure travel agency
- Familiarity with domestic and foreign travel destinations
- Working knowledge of HR functions and planning management
- Familiarity with Sabre GDS a plus (will train if necessary)
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