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Operations Coordinator Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 16 July 2025
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Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Operations Coordinator job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Operations Coordinator
  • Senior Operations Coordinator
  • Operations Coordinator (with MS Office proficiency)
  • Operations Coordinator (Part-Time)
  • Business Operations Coordinator

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Operations Coordinator Job Description Examples:

Example 1

HOT Cleaning Services (HCS) is looking for a motivated Operations Coordinator to join our busy team.

Full time 12 month position available with opportunity of permanency based on operational requirements.

Servicing Geraldton and the Mid West for over 16+ years, HCS is a nationally award winning company catering to residential, commercial and gardening needs.

We are looking for a dynamic team member to play a crucial role in maintaining our day to day operations which focus on the following:

  • Customer service and relationships
  • Operational planning and maintenance

    Immediate start available.

    Job Requirements:

    To be considered for a position you must posses the following -

  • A minimum C-A class drivers license
  • A national Police Clearance (or able to obtain)
  • Experience in a similar role
  • Proficiency in Microsoft programs such as Word, Excel & Outlook and their Google Equivalents

    How to Apply:

    Please send your Resume and a Cover Letter describing your suitability to this position to [website]

    Please put the job title in your application.

    Job Types: Full-time, Fixed term
    Contract length: 12 months

    Salary: From $1,050.90 per week

    Schedule:
  • Afternoon shift
  • Day shift
  • Morning shift



    Licence/Certification:
  • Drivers License Location: In person

    • Example 2

    NSBC Group is a family orientated business that has been operating for over 25 years. We specialise in bus charters and route work across the Sydney and ACT areas. Our mission is to provide a premium service and product through our commitment to achieving the highest levels of safety, customer service and sustainability all whilst developing and supporting the best people working together as part of a team.

    The role

    We are seeking a positive, experienced Transport Planner/Allocator to take strategic ownership of forward planning/allocation activities on a full-time basis. The Transport Planner will work closely with a dedicated operations team to achieve the best utilisation of fleet assets based out of our various Sydney Depots.

    This role provides you the opportunity to make your mark and join a leader within the Australian bus/coach transport industry. If you are looking for a new opportunity that is both positive and safe, this could be the role for you.

    As the Planner/Allocator, you will:
  • Communicate effectively with operations team and management to ensure high service levels are met.
  • Provide a high level of customer service, advising on delivery issues or delays.
  • Coordinate and plan bus/coach movements in a timely, safe and cost-effective manner.

    We can offer flexible start and finish times based on daily or weekly business requirements.

    A salary will be offered upon commensuration based on qualifications and skills.

    Job Types: Full-time, Permanent

    Pay: From $80,000.00 per year

    Schedule:
  • Night shift
  • Overtime
  • Rotating roster
    Supplemental pay types:
  • Overtime pay



    Application Question(s):
  • Does working autonomously/by oneself overnight concern you?

    Experience:
  • Allocation: 1 year (Preferred)

    Licence/Certification:
  • MR License or higher (Required)

    Work Authorisation:
  • Australia Location: In person

    • Example 3

    The role:

    This role involves managing the rostering and deployment of field security teams / staff across multiple sites / roles in NSW. Reporting to the NSW State Manager, you will be responsible for all our rostering, security operations and deployment requirements, as well as helping with recruitment. Using various electronic administrative systems to ensure rostering / HR / contract compliance.

    This position is for immediate start. Must be willing to work a rotating roster of morning and evenings as well as work 2 weekend days per month. All work to be done from our office in Wetherill Park.

    Skills / Functions / Responsibilities:

  • Ability to converse with all levels of management and staff.
  • Ability to prioritise workloads and multi task in a fast paced environment.
  • Conduct compliance checks.
  • Ensuring all personnel are rostered in accordance with their conditions of employment and requirements and client contract requirements.
  • Ensuring all shifts are entered into the rostering system.
  • Ensuring rosters are sent to all employees on a fortnightly basis or as required.
  • Excellent written and verbal communication skills.
  • Exceptional communication skills and phone manner.
  • Fielding and making welfare calls.
  • Handling all incoming calls from staff and clients.
  • High level Microsoft Office skills.
  • Maintaining current and up to date rosters.
  • Prior experience in an operational, customer service role beneficial.
  • Processing all personnel leave requests.
  • Rostering Experience.
  • Strong attention to detail.
  • Willingness to learn and become part of a dynamic management team.
  • NSW Security Licence (or willing to obtain one).

    This is a fantastic opportunity with a supportive and knowledgeable management team that promotes career growth and provides excellent long-term prospects. On the job training will be provided with a detailed transition.

    M.A. Security Group has a very generous remuneration package. Constant training and development programs are in place to assist employees in bringing out the best in themselves.

    Location

    Wetherill Park NSW

    NO Agencies Please.

    Only Shortlisted candidates will be contacted.

    M/L NSW No. 000101065

    Job Types: Full-time, Permanent

    Salary: $65,000.00 $75,000.00 per year

    Benefits:
  • Salary packaging
    Schedule:
  • 10 hour shift
  • 8 hour shift
  • Evening shift
  • Morning shift

    Ability to commute/relocate:
  • Wetherill Park, NSW 2164: Reliably commute or planning to relocate before starting work (Required)

    Work Authorisation:
  • Australia Start Date: 22/11/2022

    • Example 4

    Operations Coordinator Karuna Hospice Services
  • Part Time - 0.8 FTE, 8 - 4pm - days to be negotiated
  • Above Award rate + 10% Super + Not for Profit Salary Packaging

    Karuna is a registered charity established in 1992 to provide comfort and guidance to people at the end of life. We now provide personalised palliative care in the community to hundreds of people each year.

    About the role:

    We are seeking an experienced Operations Coordinator to lead and coordinate the day-to-day administration, facilities and business systems functions at Karuna.

    Key Responsibilities:

    Coordinate and support administration, facilities and business systems activities and supervision of 2 team members in the day-to-day operations at Karuna. This includes but not limited to:
  • Oversee and coordinate reception, facilities & maintenance including identifying and recommending improvements required.
  • Ensure all workplace health and safety requirements are supported and repairs and maintenance programs are scheduled and kept up to date.
  • Ensuring office and grounds are kept in a safe and manageable condition.
  • Oversight of any contractor and volunteer support required to ensure gardens and grounds are kept in order.
  • Ensure systems are kept up to date and issues reported and addressed promptly.
    Work collaboratively with peers and management to maintain a consistent and functional business systems environment.

    Maintain compliance with statutory requirements for Rosemount House (i.e. Heritage listed specifications) and lease agreement with QLD Health.

    Assist with preparations for events and functions held on site as required.

    Maintain productive relationships with internal and external stakeholders.

    Key Selection Criteria
  • 3 + years proven work experience as an Operations Coordinator or similar role. Preferably within a not-for-profit and/or community health environment.
  • Experience in day-to-day oversight of business systems and facilities/ maintenance.
  • Demonstrated collaboration and communication skills.
  • Demonstrated ability to maintain harmonious a working environment with team members.
  • Demonstrated solutions focused attitude with a mindset for continuous improvement and innovation.
  • Excellent time management and problem-solving ability.
  • Current drivers licence.

    Benefits for working with Karuna:
  • Not-for-profit salary packaging arrangements
  • Flexible working environment
  • Employee Assistance Program
  • Values-based culture
  • Ongoing learning & development.

    Thank you for your interest in working at Karuna Hospice Services. If this sounds like you, please submit your resume along with a 1 page cover letter by close of business on Friday 1 July 2022.

    Job Type: Part-time
    Part-time hours: 30.4 per week

    Salary: $40.00 $44.99 per hour

    Schedule:
  • Day shift

    COVID-19 considerations:
    In accordance with Karuna Hospice Services Policy and Government Directives, all employees are required to provide evidence of vaccination against COVID-19.

    Licence/Certification:
  • Full Driver Licence Deadline: 01/07/2022

    • Example 5

    Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we re looking for a Maternity leave placement for our National Operations Co-ordinator. This will be a 12 month contract, with potential to extend.

    This integral role is the backbone of the operations team, based on strong relationships with the operations consultants, the support office and the store network. A natural problem-solver, this role ensures our operations consultants are equipped to provide best-in-class support to our stores.

    The Operations Co-ordinator is also a key support for the Operations Leadership Team, co-ordinating national meetings, managing administration needs, and enabling seamless communication between the support office and the store network. It requires a highly motivated multi-tasker with excellent communication skills, who will thrive in a team environment.

    Key responsibilities include:

    Ops team communication
  • Arranging regular operations team meetings, preparing materials in advance and implementing follow-up plans.
  • Supporting the planning and execution of state and national meetings.

    Driving store excellence
  • Supporting the roll out of operational guidelines, food safety standards, OH&S procedures and other important company programs.
  • Co-ordinating store maintenance tasks by liaising with relevant contractors and store teams or franchise partners, tracking jobs, and resolving issues.
  • Liaising with regulators and local councils to monitor food safety records.

    Supporting the team
  • Co-ordinating the National Operations Manager s diary, schedules and engagements ensuring meeting logistics are in place.
  • Processing and tracking invoices relating to operations expenses.
  • Managing domestic and international travel requirements.
  • General office management and other projects and activities as required.

    What you will need:
  • A passion for people, hospitality or retail, and sushi!
  • Strong communication skills, both verbal and written.
  • A team player, someone who is willing to support the group to achieve shared goals.
  • Excellent organisational and co-ordination skills with the ability to multi-task.
  • Excellent administrative skills with precision in attention to detail.
  • Ability to liaise with both internal and external stakeholders at all levels.
  • Microsoft Office experience with a flair for PowerPoint.
  • Driver s license preferred and working rights within Australia required.
  • Experience in an Executive Assistant / Personal Assistant role working with multiple stakeholders is preferred but not essential.

    Feel free to tell us about your career aspirations when you submit your application. We look forward to hearing from you!

    Job Types: Full-time, Temp to perm
    Contract length: 12 months

    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Mount Waverley VIC: Reliably commute or planning to relocate before starting work (Preferred)

    Application Question(s):
  • How many years' experience do you have as an operations coordinator?
  • Do you have customer service experience?
  • What's your expected annual base salary?

    Licence/Certification:
  • Australian Driver's License (Preferred)

    Work (Preferred)

    • Example 6

    A bit about us

    Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,400 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments Baby, Adult and Pet Nutrition and Care supporting whole-family health and happiness across 8 international brands.

    On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organisation as we inspire wellness through #PurposeLedCareers!

    We are passionate about our customers and community and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.

    Your role within the team

    Supporting the Distribution Centre and the broader H&H team by delivering seamless processing of orders and claims. The Operations Coordinator will ensure the timely and accurate entry of orders and reporting to deliver a strong customer satisfaction.

    Key responsibilities include:

  • Manual entry of orders into WMS (AX/ WISE)
  • Tracking & tracing of orders through transport application (Oneflo) for customer enquiries
  • Updating of order status through WEB ordering portal (Magento)
  • Weekly importing of data for out of stock reports (Excel)
  • Arranging customer returns (customer/ transport communication)

    Desired Skills and Experience:

    To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

  • Claims & returns experience
  • Knowledge of WMS (Microsoft AX or WISE or both) an advantage
  • Intermediate knowledge of Excel (Pivots/V lookup)
  • Knowledge of warehouse processes and inventory practices/investigation
  • Basic credit/accounting processes

    H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.

    We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

    If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today!

    Job Types: Full-time, Fixed term
    Contract length: 6 months

    Salary: $72,000.00 $80,000.00 per year

    Benefits:
  • Employee discount
  • Employee mentoring program
  • Professional development assistance
  • Referral program
    Schedule:
  • Monday to Friday
    Supplementary Pay:
  • Annual bonus
  • Performance bonus

    Ability to commute/relocate:
  • Altona, VIC 3018: Reliably commute or planning to relocate before starting work (Required)

    Work (Required)

    • Example 7

    We are currently looking for a Warehouse Operator/Operations Coordinator to join our team at Tullamarine.

    Our preference is that you are experienced however full training, including forklift license training if required, will be provided for the right candidate. We want to fill this role quickly, so if working in a dynamic environment that has a strong focus on OHS, values, and team support appeals to you, don't hesitate and apply today!

    The Company

    Global Specialised Services is Australia s leading fine art freight forwarder that began operation in 1998 to service Australia s major fine art galleries and museums.

    Benefits of the Role:

  • Immediate start
  • Attractive remuneration package, plus overtime
  • Full training provided
  • Convenient Melbourne Airport location
  • Ability to grow and make the role your own

    The Role

    Basic responsibilities:

  • General freight forwarding/warehouse administration duties (Cargowise)
  • Management of all warehouse operations
  • Loading & unloading of trucks
  • Receipt and documentation of all inbound/outbound cargo
  • Forklift Operations
  • Adherence to OH&S requirements
  • General warehouse duties
  • Other duties where required such as local pickups/deliveries, etc.

    Skills and Experience:

  • Previous experience in a similar role will be highly regarded, 2-3 years experience highly regarded
  • Forklift experience
  • Reliability is a must
  • Knowledge of aviation security and the requirements of an Air Cargo Agent (training provided)
  • A reasonable level of physical fitness to allow for some manual lifting
  • Ability to follow a dynamic schedule
  • Infrequent after hours and weekend work required, overtime rates offered for all out of hours work

    Licenses

  • Current LF Forklift License will be highly regarded
  • Current Australian Driver s License (manual) & own transport
  • Current ASIC advantageous but not a requirement

    To be successful in this role applicants need to have:

  • Physically fit and capable of performing the manual aspects of the role
  • Good presentation
  • Attention to Detail
  • A national police check will be undertaken for successful applicants
  • Australian citizen or permanent resident visa for work purposes

    .

    Job Type: Full-time

    Salary: Up to $75,000.00 per year

    Benefits:
  • Maternity leave
  • Parental leave
    Schedule:
  • Monday to Friday
  • Overtime
    Supplemental pay types:
  • Overtime pay
  • Penalty rates

    Ability to commute/relocate:
  • Tullamarine, VIC 3043: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Warehouse/freight forwarding: 2 years (Required)

    Licence/Certification:
  • Driver Licence (Required)

    Work (Required)

    • Example 8

  • Professional Development Opportunities
  • Work for an Australian HRD Employer of Choice winner for 9 years in a row!
  • Join a company with HEART!

    Data#3 is now seeking an individual to coordinate and perform administrative and operational activities and checks to support the operational efficiency of the Warehouse & Integration Centre.

    This position will be offered on a full time, 12-month limited term basis. As this role will be based onsite at our Darra Warehouse, we will require the successful candidate to be able to work full time onsite at our warehouse.

    Who is Data#3?

    Listed in 1997, Data#3 is now an ASX200 listed company reporting revenues of $2.5 billion in the 2023 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.

    Voted HRD's Employer of Choice for the last 8 years, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART) and these values are integral to the way Data#3 works internally and externally with our customer.

    In this role you will:
  • Provide support for EOM processing, system updates, and general administrative tasks to ensure operational efficiency in all warehouses nationally.
  • Identify and resolve issues related to returns, picking, receipting, putaway, shipping, and consignment orders, ensuring accuracy and efficiency in inventory management.
  • Escalate unresolved issues to the Manager and liaise with vendors and service providers as needed.
  • Respond promptly to internal and external customer queries and achieve agreed SLA targets.
  • Actively contribute to quality assurance programs to meet ISO 9001 standards.

    About You
  • Minimum 2 years in a similar role, preferably in logistics or warehousing, with desired experience in Microsoft Dynamics 365.
  • Intermediate to advanced knowledge of general computer technologies and Microsoft Office suite.
  • Effective verbal and written communication skills, along with strong negotiation and problem resolution abilities.
  • Focused on customer outcomes with a high level of accuracy and attention to detail, and an innovative approach to business improvement.
  • Ability to organise and prioritise workload to meet targets and deadlines, while maintaining discretion and integrity in customer and supplier interactions.

    Are you a proactive and detail-oriented professional with a background in logistics or warehousing? Do you have strong technical skills, including proficiency with general computer technologies and the Microsoft Office suite? If so, we want you to join our team!

    Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.

    REF: SACA111677

    Job Types: Full-time, Fixed term

    Pay: $50,000.00 – $75,000.00 per year

    Benefits:
  • Maternity leave
  • Professional development assistance
  • Referral program
  • Salary packaging
    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends



    Work Authorisation:
  • Australia (Preferred)


    Work Location: In Deadline: 28/06/2024

    • Example 9

    About the business

    Precision Agriculture Pty Ltd (PAPL) is a rapidly growing company at the forefront of innovation, providing cutting-edge solutions in Precision Agriculture. We value teamwork, efficiency, and excellence in everything we do and are in need of a Field Operations Coordinator to join our team.

    About the Role

    The Field Operations Coordinator plays a crucial role in ensuring the smooth and efficient execution of our field operations and is responsible for planning and coordinating field work activities to ensure efficient use of resources and adherence to safety protocols. This role involves managing a team of casual field technicians, overseeing job pack distribution, and maintaining a safe working environment. The Field Operations Coordinator will collaborate with the Field Maintenance Coordinator to improve operational efficiency and implement new technologies during the off-season. Additionally, this position involves monitoring productivity measures, conducting equipment and safety stocktakes, and providing administrative support to the field team. The Field Operations Coordinator will also liaise with the Operations Manager to ensure smooth onboarding of new staff and communicate updates on policies and procedures. This role requires strong organizational skills, attention to detail, and the ability to effectively manage and motivate a team.

    As a Field Operations Coordinator, you will be responsible for coordinating and overseeing all aspects of field activities, including but not limited to:

  • Planning and scheduling field operations, ensuring timely execution and adherence to Field work timelines in VIC, SA, TAS.
  • Coordinating with internal teams, external vendors, and clients to ensure seamless completion of Field Work in VIC, SA, TAS
  • Managing field personnel, including assigning tasks, providing guidance, and monitoring performance.
  • Training Field personnel in the use of applications required to complete tasks
  • Tracking and reporting on field activities, including progress, challenges, and key metrics.
  • Identifying areas for process improvement and implementing strategies to enhance operational efficiency.
  • Ensuring compliance with safety regulations and company policies during field operations.
  • Collaborating with cross-functional teams to resolve any issues or obstacles that may arise during field activities.

    You will bring

    - Previous experience in coordinating operations or a similar role
    - Strong organizational and multitasking skills, with the ability to prioritize, problem solve and meet deadlines
    - Excellent communication and interpersonal skills to guide and support casual field staff & various stakeholders
    -Some knowledge of safety protocols and adherence to OH&S standards and best in field operations
    -Ability to adapt to changing priorities and work well under pressure.

    - An interest in Agriculture is favourable but not essential

    We offer competitive remuneration and a supportive work environment. If you are ready to take on this challenging and rewarding role as a Field Operations Coordinator, please submit your application along with your resume and cover letter. We look forward to reviewing your application.

    PAPL is an equal opportunity organisation.

    For more information, please visit our website [website]

    Job Type: Full-time

    Salary: $70,000.00 $90,000.00 per year

    Benefits:
  • Travel reimbursement



    Ability to commute/relocate:
  • Ballarat, VIC 3350: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Operations management: 1 year (Preferred)

    Work Authorisation:
  • Australia Location: In person
    • Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines

    Operations Coordinator job summary

    A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

    Example of an Operations Coordinator job summary

    Our manufacturing plant is currently in need of a skilled Operations Coordinator who is goal-oriented and self-motivated. The successful applicant will be responsible for maintaining client and vendor relations and performing a variety of administrative tasks, including scheduling, answering phones and managing office supplies and inventory. The ideal candidate will have experience working in a busy office environment where multitasking and prioritising were required. Those with experience in an office administration role are encouraged to apply.

    Operations Coordinator responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

    • Reconcile monthly operating budgets and share updated financial reports with the senior management team
    • Manage the administrative staff and train new hires on office policies and procedures
    • Schedule meetings for senior management team and book conference rooms as needed
    • Prepare agendas for monthly staff meetings and work with our Administrative Assistant to schedule
    • Handle company conference and event logistics, including booking rooms, choosing vendors, inviting guests and booking travel arrangements if necessary
    • Work with our vendors to make purchases and reconcile invoices

    Operations Coordinator qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • Bachelor’s degree preferred
    • 3+ years’ experience in an office management capacity
    • Proficient with Microsoft Office (especially Excel and Word)
    • Proven ability to work collaboratively with others
    • Excellent communication and time management skills

    Hire your next Operations Coordinator today

    Post a job

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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