How to write an Account Coordinator job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Account Coordinator job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Account Coordinator job titles

    Account Coordinator
    Senior Account Coordinator
    Public Relations Account Coordinator
    Account Coordinator (Part-Time)
    Project Coordinator

Account Coordinator job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of an Account Coordinator job summary

Our fast-growing insurance agency is in need of an experienced Account Coordinator to take over management of all accounts under the life insurance umbrella. The successful candidate will have strong interpersonal and leadership skills as well as a proven track record of success in the insurance agency. We’re looking for a professional with a keen interest in furthering client interaction and developing a roster of accounts over the next several years. Applicants interested in a long-term relationship will receive top priority in the selection process.

Account Coordinator responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Account Coordinator responsibilities

    Evaluate book of business accounts and update any entries as necessary
    Reach out to existing accounts and inquire about their changing insurance needs
    Use company resources effectively to grow the business without adding too much expense to the bottom line
    Set and achieve retention goals for assigned accounts
    Practice effective sales management techniques
    Follow up with clients who express concerns, complaints or issues
    Generate and follow up on business leads

Account Coordinator qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Account Coordinator skills

    Bachelor’s degree in business administration or similar field
    At least 3 years of account coordination or management experience
    Experience with insurance accounts preferred
    Proven track record of above-average client retention results
    Excellent communication skills and marketing knowledge
    Experience working with resources of more than $1 million
    Advanced sales management skills

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