Packer Job Description: Top Duties and Qualifications

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A packer works at a warehouse or fulfilment centre, and prepares and packs items for shipping or distribution. Their duties include retrieving products from storage according to order specifications and wrapping them appropriately for shipping, returning items to shelves and loading packages onto delivery trucks.

Packer duties and responsibilities

Key responsibilities for a packer include inspecting goods for quality, packing items according to specifications, and maintaining a clean and organised workspace. Packers also play an important role in meeting production targets, following safety and handling procedures, and supporting smooth warehouse or manufacturing operations.

A packer’s main duties and responsibilities normally include the following:

  • operating packing machines and loading them with packing materials as required
  • retrieving requested goods from storage
  • preparing and packing the goods to get them ready for shipment
  • labelling packages, making special note of fragile or perishable items
  • loading finished packages onto delivery trucks
  • counting and correctly recording all packed items
  • performing general warehouse duties such as monitoring inventory levels or basic cleaning.

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

What does a packer do?

A key part of the distribution chain, packers work at retail or manufacturing companies’ warehouses or production facilities and are responsible for getting the correct products from storage and preparing them for shipment. This involves carefully checking orders for the required items and quantities, prepping and maintaining the packing machines and, once wrapped and appropriately packed, loading the packages onto shipping trucks.

Packers may also need to collect and update the shipping documentation, and label all packages. As part of their role, packers consider the most economical way to pack and ship products of various weights, shapes and sizes.

Packer skills and qualifications

To succeed as a packer, attention to detail, time management and the ability to work efficiently in a fast-paced environment are essential. Employers value individuals who can follow instructions accurately, maintain quality standards, and work safely as part of a team. While formal qualifications are not usually required, experience in warehousing, manufacturing or logistics, along with a basic understanding of workplace health and safety, is highly regarded.

A good packer should have the following skills and aptitudes:

  • ability to operate packing machines
  • good hand-eye coordination
  • ability to work on their feet for extended periods of time
  • good attention to detail to meet order specifications
  • comfortable working as part of a team
  • physically able to lift and move heavy items.

Packer experience requirements

It’s common for a packer to start working without any special experience, as they usually learn and pick up skills on the job. This may involve starting by shadowing a more experienced packer for a period of time.

Still, any previous experience in warehouse work or a similar role is, of course, beneficial. Look for skills in operating packing or warehouse machinery, or any relevant internships the applicant may have completed. Any previous knowledge might save you costs spent on training up the new staff member.

Packer education and training requirements

In Australia, there are no formal educational or training requirements to work as a packer, so the barrier to entry is low. However, most employers expect their packers to have completed at least Year 10 schooling. Most packers learn on the job when joining their first employer.

It may be advantageous to hire a packer who has opted to obtain a Certificate II in Warehousing Operations or a similar qualification through TAFE or another registered training provider to build their industry knowledge. Specialist skills such as a forklift licence are also something to look out for in candidates.

Packer salary expectations

According to Indeed Salaries, the average salary for a packer is $79,763 per year. This may vary depending on the employer, industry, location and the candidate’s experience.

Job description samples for similar positions

There are a few roles with similar duties to a packer. Take a look to see if you need to hire one of these workers in addition to or instead of a packer for your site:

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