Sales Support Specialist job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a Sales Support Specialist job summary
Our telemarketing firm is in immediate need of a qualified Sales Support Coordinator for our downtown office. We’re looking for a highly organized and efficient professional who can wear multiple hats throughout the workday while prioritizing the most important tasks on his or her list. We have a sales team of more than 500 professionals, so you’ll be responsible for providing support to numerous individuals. Previous sales support experience is not required, and we offer an in-house training program for young professionals. However, prior administrative or clerical experience will be enormously helpful in ensuring your success in this position.
Sales Support Specialist responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.
- Compile daily lists of leads and delegate individual leads to sales team associates
- Maintain an organized and accessible file system for administrative and sales professionals
- Handle all administrative duties for the organization and scheduling of client meetings and conferences
- Follow up with clients on the telephone for administrative purposes
- Provide administrative assistance to executives and management team members as required
- Perform data entry duties with regard to sales figures, metrics and other key data
- Create and process sales orders in a timely fashion
- Report unusual activity to supervisors
- Expedite requests for rush orders and alter sales orders and shipping data as needed
Sales Support Specialist qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- High school diploma/GED required
- Associate Degree in Business or related field preferred
- Clerical experience in a high-volume office highly desired
- Ability to multitask and switch focus quickly
- Proficient with common computer programs, including Microsoft Office
- Excellent 10-key and typing accuracy
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