How to write a Programme Assistant job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Programme Assistant job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Programme Assistant job titles

    Programme Assistant
    Senior Programme Assistant
    Programme Assistant (CTS experience required)
    Programme Assistant (Part-Time)
    Programme Support Assistant

Programme Assistant job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Programme Assistant job summary

Our senior living and rehabilitation centre needs a compassionate and highly organised Programme Assistant to join our team. The successful candidate will be in charge of assisting program staff with the care plans and programs for 50 to 75 residents. He or she will develop positive working relationships with all of the clients and report any problems or concerns to the program manager immediately. We’re looking for someone with a flexible schedule who can be available for nights, weekends and holidays as needed. We’re willing to work with parents and caregivers who need special consideration for schedules.

Programme Assistant responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Programme Assistant responsibilities

    Provide the front office and administrative staff with support (e.g. filing, emailing and data entry)
    Relay client concerns to the appropriate senior staff
    Review and submit documents to doctors, care staff, family members and other interested parties
    Schedule and organise appointments with prospective residents and their families
    Meet with residents to discuss concerns or questions, then relay those issues to the appropriate staff member
    Maintain client files and add new information as it becomes available
    Help clients fill out paperwork and attend to correspondence
    Maintain our inventory of office and caregiving supplies
    Update computer and hard copy file systems on a weekly basis

Programme Assistant qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Programme Assistant skills

    School leaver’s certificate required
    Minimum 1 year of clerical experience (tertiary qualification acceptable alternative)
    Excellent alphanumeric speed and accuracy
    Familiarity with Microsoft Office Suite
    Polished written and verbal communication skills

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