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Administration Assistant Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated 16 July 2025
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Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Administration Assistant job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Administration Assistant
  • Admin Assistant (2+ Years’ Experience)
  • Receptionist
  • Administrator (Part-Time)
  • Administrative Assistant

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Administration Assistant Job Description Examples:

Example 1

About Cyrus Rugs
Family owned and run for over 30 years, Cyrus Rugs fosters a friendly and encouraging environment between staff across all of our retail stores & Head Office. We believe that behind every successful business is a great team and invite you to join ours! With 20 stores around QLD & NSW we are Australia's leading rug retailer. We are currently looking for an experienced administration assistant to join our head office in Nerang.

Benefits:
- Rewarding skills learnt from the various aspects involved in the role
- We offer a competitive rate of pay
- Discounts for employees on our stock

The Role:
- Various administrative tasks
- High-quality customer care where needed
- Maintaining excellent store presentation
- Communicating on a daily basis with the director
- Daily teamwork between staff
- Use of various software, including Microsoft

About You:
- To be successful in this role, you must have a minimum 2 years experience in administration
- Strong communication and teamwork skills
- Excellent personal presentation

Job Types: Permanent, Casual

Schedule:
  • Day
    administration: 1 year (Preferred)

    • Example 2

    About Us

    We are a long-time Gold Coast family business that is looking for a new administrative assistant to join our team. We are flexible with working arrangements from Monday through to Thursday.

    Qualifications & Experience

    Able to multitask.

    Good communication skills

    Good computer skills.

    Some knowledge of Xero accounting software a positive but training will be provided

    Tasks and Responsibilities

    Answering phone calls

    Liaising with our chain of retail stores

    Processing orders

    Data entry

    Serving at our factory outlet store.

    Employer Questions

    Do you have experience in office administration? If not, we can help.

    Job Types: Part-time, Casual
    Part-time hours: 20-25 per week

    Salary: $23.00 – $29.00 per hour

    Schedule:
  • Day shift
  • No weekends

    COVID-19 considerations:
    We are following all government guidelines regarding Covid-19 regulations.

    Work Location:
    In Start Date: 12/09/2023

    • Example 3

    Brockman Community House is a not-for-profit neighbourhood centre that offers Children's and Community Services. We are committed to providing the community with a child-safe and inclusive organisation. We have a supportive and long-standing staff team and Management Committee.

    We are seeking an Administration Officer who is flexible to work from Monday to Friday between 6.30 am - 6.00 pm.

    Responsibilities include:

    General administration duties include managing enquiries and bookings via phone, email, website, Smart Central System, social media and in person.

    Requirements

    Willing to undertake a traineeship - Certificate III in Business Administration

    Positive and friendly personality

    Excellent computer skills and proficiency using Microsoft Office programs

    Excellent verbal and written communication skills

    Excellent time management skills and organisational skills

    Working with Children's Check

    National Police Clearance

    COVID-19 Vaccination

    Desirable

    Experience in Children's Services and/or Community Services

    A Current Driver's Licence and reliable vehicle

    Benefits

    Salary packaging

    Employee Assistance Program

    Only successful applicants will be contacted for an interview

    Job Type: Part-time
    Part-time hours: 20 per week

    Salary: From $22.58 per hour

    Schedule:
  • Monday to Friday
    Supplementary Pay:
  • Performance bonus

    Ability to commute/relocate:
  • Beechboro, WA 6063: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Microsoft Office: 1 year (Preferred)
  • Administration: 1 year (Preferred)

    Application Deadline:
    Start Date: 01/07/2022

    • Example 4

    iLend Capital Pty Ltd

    We are looking for an Administration assistant / data entry support assist the Managing Director with day-to-day administration activities to join our dedicated and like-minded team. If you are a dedicated individual with strong organisation and software skills and initiative, Apply Now!

    Key Tasks and Responsibilities:
  • Working alongside the Managing Director and assisting with all required administration needs, including sending and receiving emails, phone calls and data entry.

    The Candidate:
  • We are seeking candidates who have had previous office experience in administration assistance or data entry.
  • Experience with Microsoft Office, Word, Excel, Outlook.
  • Excellent organisational, interpersonal, verbal and written communication skills.
  • Attentional to detail.
  • Self-motivated.
  • Ability to work effectively in a team environment.
  • Dependable.
  • Willingness to learn and develop.
  • Business Qualification Cert II or above. (Preferred but not required).
  • Financial or Business background. (Preferred but not required).

    What we Offer?
  • Career development with exposure to commercial and specialist lending.
  • Reward and recognition for high performance.
  • Future business opportunities.

    Job Type: Full-time

    Salary: From $30.00 per hour

    Benefits:
  • Referral program
    Schedule:
  • 8-hour shift
    Supplementary Pay:
  • Bonus
  • Commission
  • Performance bonus

    Ability to commute/relocate:
  • Alexandria, NSW 2015: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Microsoft Office: 1 year (Preferred)
  • Administration: 1 year (Preferred)

    Work (Preferred)

    • Example 5

    WORK CLOSE TO HOME - Exciting ROLE

    A position has become available in our small family business for an energetic adaptable junior office administrator and marketing assistant.

    Although small, our company is a busy one, encompassing several brands. We are looking for someone to assist the Marketing Manager and Operations Manager in their day-to-day work.

    No two days will look the same, so you need to be adaptable and flexible whilst enjoying working close to home in Pakenham.

    The core of the role will be

    Assisting to create and content plan for Social media platforms

    Answer any customer queries via phone or email, including any phone sales

    Researching upcoming projects and potential customers for tenders/appointments

    Assisting the team with presentations, inventory control, parcel bookings & general admin

    Updating product catalogues

    Researching trends.

    What you will need

    Minimum yr 12 qualification

    Fluent English written and spoken

    Competent in Microsoft Office

    Excellent phone manner

    Knowledge of Social Media platforms

    Eye for detail

    Can do attitude

    What we can do for you

    This is a flexible role, and we are looking for someone to who wants to learn and excel.

    We will train you and want you to grow with us, we have a lot of exciting projects and products for 2022, and you will be a valued member and contribute to our success.

    What might help?

    While not essential, experience in a customer service, retail and/or marketing role will be looked upon favourably.

    Please apply via email only

    Job Type: Full-time

    Salary: From $25.00 per hour

    Schedule:
  • Flexible hours
  • Monday to Friday

    Ability to commute/relocate:
  • Pakenham, VIC 3810: Reliably commute or planning to relocate before starting work (Required)

    Language:
  • English (Required)

    Work (Required)

    • Example 6

    Cooke & Dowsett is one of Australia's leading tier one commercial plumbing companies. We are a quality and customer-focused business who pride ourselves on our long-term relationships with clients through our exceptional project delivery standards, high level of professionalism and commitment to our employee wellbeing.

    With a very healthy pipeline of projects and the introduction of new systems and technology, we have a new and exciting position available for an experienced full-time Receptionist / Administration Assistant to provide efficient, friendly and exceptional service to our customers and clients, in addition to professional administrative support for the CDPG. Success in this position depends on having a strong customer focus, a professional telephone manner and being able to use your own initiative and take responsibility/pride in your work.

    Key responsibilities include:
  • Dealing with incoming enquiries over the telephone and to providing friendly customer service to visitors at our premises
  • Co-ordinate office business equipment
  • Provide administration support to finance, marketing and projects teams
  • Maintain company files and databases
  • Undertake filing on a daily basis
  • Co-ordinate incoming/outgoing mail
  • Order office expenses and staff amenities as requested

    What skills are needed?
  • Highly organised with demonstrated attention to detail
  • Good communication skills with the ability to deal with people at all levels
  • Demonstrated ability to work in a fast-paced and agile work environment
  • Ability to work autonomously
  • Strong initiative and seeking to increase knowledge and skills
  • Team player

    So why work for us?

    We offer the opportunity to work across multiple business units within a stable team of professionals. We have exciting growth plans and offer career opportunities across the business nationally. In addition, we offer:

  • Job security - permanent full-time position in a well established and growing business
  • Fantastic culture - social events, supportive team, training and development focus
  • Employee Assistance Program
  • Work close to home
  • Recently refurbished offices
  • Free on-site car parking

    Job Type: Full-time

    Salary: From $55,000.00 per year

    Benefits:
  • Free drinks
  • Free food
  • Professional development assistance
    Schedule:
  • 8-hour shift

    Application Question(s):
  • What is your salary expectation?

    Education:
  • High School (Year 9-11) (Preferred)

    Experience:
  • Administration: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

    Work Authorisation:
  • Australia
    Start Date: 27/06/2022

    • Example 7

  • 22-Jun-2022 to 01-Jul-2022 (AEST)
  • Woonona, AUS
  • Full-Time - Fixed Term

  • 2 X Full-Time, 6-month Fixed Term opportunities
  • Leverage your attention to detail and focus on quality outcomes
  • Located in Woonona

    About Coal Services
    Coal Services is an industry-owned organisation committed to providing critical services and expertise to the NSW coal industry. Our preventative and responsive services help protect the health, safety and wellbeing of the industry and its people.
    Our head office is located in Sydney CBD, and our regional offices are located in Newcastle, Singleton, Mudgee, Lithgow and Woonona.
    About the role
    We are currently seeking two Administration Assistants to join our team for a six-month period to provide assistance as part of the Scanning Team. You will be responsible for file cleansing, preparation data entry, scanning and archiving of files.
    About You

  • Higher School Certificate (or equivalent)
  • Preferably a qualification in Administration, coupled with experience in a similar role
  • Intermediate skill level in the use of Microsoft Office Suite products (Word, Excel, PowerPoint and Outlook) with the ability to learn new software as needed
  • Strong communication skills, both written and verbal
  • A high degree of attention to detail and focus on quality outcomes
  • Excellent and professional communication skills
  • Self-motivated and team orientated
  • Ability to exercise judgement, confidentiality and diplomacy at all times
  • Demonstrated behaviours aligned to our company values and culture - We care, We work together, We make a difference

    What we offer

  • Generous remuneration and benefits (5 weeks annual leave pro rata, 20% leave loading
  • Flexibility + access to professional development
  • Reward and Recognition program to celebrate your success

    For a greater insight into Coal Services, be sure to check out our website at [website]
    At Coal Services, we want our people to reflect the communities we operate in, and encourage applications from a diverse range of people, backgrounds and experiences.
    Coal Services' purpose is 'To Protect'. We take our responsibility to protect the industry that we work in very seriously. Our People, Customers and Community safety and wellbeing are priorities for us, which is why we require, wherever possible, full vaccination for COVID-19.
    We're not engaging any recruitment agencies for this role, so if you're interested, please apply directly!
    Successful applicants will be required to complete a background check (including police check and references) prior to commencement of employment. This position is open only to Australian or New Zealand Permanent Residents or Citizens.
    Applications close 1 July 2022. Please note applications may be shortlisted and progressed prior to the closing Type: Full-time

    • Example 8

    Purchasing Administration Assistant | Eastern Creek

    PremiAir is a fast-growing Hire/Service company that specialises in the hire, service and sales of air compressors, generators, lighting towers, message boards and traffic management systems as well as providing on-site refuelling services. At PremiAir, we are committed to providing our customers with unrivalled service excellence and efficient solutions.

    An opportunity has arisen for a permanent Administration Assistant in our Head Office Purchasing Department based in Eastern Creek.

    This permanent full-time position is a newly created role, and reports directly to the Purchasing Manager. Working hours are between 8:00am 5:00pm Monday to Friday.

    We are looking for a motivated and appropriately experienced office worker who can thrive in a dynamic and customer-service focused environment. This position will play a role in assisting the Purchasing Department to business support and efficiency objectives. The role will involve direct communication with various members of our Head Office personnel in Sydney as well as other PremiAir branches around the country.

    Main Responsibilities/Duties

  • Providing administrative support to the Purchasing Department
  • General office duties
  • Process purchase orders and invoice paperwork
  • Print labels, delivery dockets and consignment notes (where appropriate)
  • Other appropriate administrative duties as required/directed by the Purchasing Manager

    The success applicant will have the following skills and experience:

  • Ability to work in a fast-paced environment
  • Be structured in the approach to work
  • Some previous office administration experience is preferred
  • Strong attention to detail
  • Proficient computer skills including Microsoft Outlook suite
  • Ability to work unsupervised
  • Punctual and reliable
  • Demonstrate strong team loyalty
  • Customer focussed with excellent phone, interpersonal and presentation skills
  • Ability to multitask, prioritise, and manage time effectively
  • Sense of urgency and follow-up in responding to our external suppliers and internal customers

    For the right candidate, we will provide a competitive salary subject to skills and experience and provide on-the-job training.

    If this opportunity sounds of interest to you, please apply with your resume and a covering letter outlining your suitability for the role.

    PremiAir Hire is an Equal Opportunity Employer who believes diversity can deliver advantages to our business and workplace.

    Job Type: Full-time

    Schedule:
  • Day shift

    COVID-19 considerations:
    Applicants must have a valid Covid-19 Certificate

    Experience:
  • Data entry: 3 years (Preferred)
  • Microsoft Office: 3 years (Preferred)
  • Administration: 3 years (Preferred)

    Licence/Certification:
  • Covid-19 Vaccination Certificate (Required)

    Work (Required)

    • Example 9

    PlaySpace Paediatric Therapy
    Robina, Gold Coast (Remote)

    Casual role
    Flexible working hours, Approx. 5-15 hours per week

    What we are looking for:
    We recruit on the philosophy of finding the best culture contributors for our team, with a focus on personality, attitude and long-term career potential.

    To be considered for the position, you must have had a minimum of 2 years' experience in an admin role and be able to demonstrate the following:

  • Great attention to details
  • Great attitude towards customer service and presentation
  • Intermediate Microsoft Office skills
  • Ability to prioritise tasks
  • Energetic, flexible and independent
  • Assertive and patient communicator
  • Committed to learning and implementing new skills
  • Capable of working alone and as a valued team member
  • Committed to advancing the lives of people with disabilities

    In short, a people's champion and a wizard with getting tasks done!

    If this is you, then we want to hear from you.

    Who we are:
    At PlaySpace Paediatric Therapy, we support children with disabilities to live great lives. It is the reason we exist we bring positivity in all that we do.

    We believe that when our people love their work, the best outcomes for our participants are achieved.

    We employ people who are genuinely passionate about their profession, their clients and their team.

    About the role:
    An exciting opportunity has arisen for an enthusiastic individual with admin assistant experience to join our team as the Client Support Manager .

    Comprehensive onboarding and support will be provided.

    Your responsibilities include:

  • Onboarding new PlaySpace clients
  • Invoicing
  • Handling any client concerns & complaints
  • Daily email management, opening, forwarding, actioning, filing as required
  • Answering phone calls and scheduling appointments
  • Managing bookings and cancellations
  • Data input and maintenance for our practice management software
  • Other ad hoc tasks as required

    How to apply:
    For further information or for a confidential discussion regarding the role, please contact Caitlin McCarty (Director) on0437991167

    To apply, send a brief email to [website] the subject 'Administration Assistant'

    In your brief email, please demonstrate your ability to meet the requirements under What we are looking for above. Attach your resume.

    Job Types: Subcontract, Casual

    Salary: $29.00 – $35.00 per hour

    Benefits:
  • Work from home
    Schedule:
  • Monday to Friday
  • No weekends



    Experience:
  • Microsoft Office: 1 year (Preferred)
  • Administration: 1 year (Preferred)

    Work Authorisation:
  • Australia
    Location: Hybrid remote in Robina Town Centre, QLD 4230

    • Example 10

    Fortstone is an Australian-owned and operated enterprise, specialising in the management of high-density residential mixed-use apartment buildings in Melbourne and Perth.

    Our integrated suite of in-house services spans Facilities Management, Concierge Services, Caretaking, Preventative Maintenance, General Maintenance and a dedicated customer helpdesk.

    We are seeking a full-time experienced customer focused administration assistant who has previous experience in either property management, Owners Corporation management or perhaps in the construction industry. The successful candidate must have some prior knowledge about building management and services and can work efficiently in a fast-paced environment. Overall this role will deal with customers daily to assist with enquiries about their properties and our services across our portfolio in Melbourne and Perth.

    Relevant Duties:
  • Work across the Facilities Helpdesk, aid customer email or phone enquiries, and ensure the various property systems are adequately monitored and actioned.
  • Required to have a high level of administration, organisational and time management skills.
  • Act as a conduit between our service divisions with a high-level approach to ensure efficient and timely communication internally
  • Monitor and respond to various email inboxes
  • Assist with preparing actions and service reports
  • Oversee the new properties onboarding and site establishment process, resourcing and administrative tasks that support the onsite team to get up and running
  • Oversee required formal reporting as scheduled, where Facilities Management services are provided
  • Provide support to accounts in administrative tasks and invoicing jobs on completion
  • Develop a trusting relationship with Owners Corporations and Owners Corporation Managers
  • Direct relevant enquiries to relevant personnel within the business with a clear understanding of priority and time frame on actions to close the loop
  • Understand the particulars of each client contract and mitigate shortfalls in service delivery
  • Liaise with the Maintenance, Cleaning and Facilities Management team to help deliver the contracted services
  • Administer required property reporting to the Owners Corporations and Owners Corporation Managers
  • Ensure matters that are identified and reported by the internal team are reported to the appropriate clientele
  • Ensure relevant reported items are communicated to the OC Manager or OC Committee within required time frames
  • Report internally on service performance in line with customer and contract expectations/satisfaction

    Personability

    You will possess a friendly demeanor with customers and ensure the Fortstone brand and reputation are upheld.

    You will remain approachable and friendly while ensuring Fortstone’s service objectives are met.

    You will enjoy participating in team gatherings, events and social activities that we all enjoy being a part of.

    Skills

    You will possess excellent skills to communicate professionally by email, letter, phone and in person. A good understanding of Microsoft Office, word, excel, is essential and experience with Google Workspace is an advantage.

    Prior experience in an administrative property role will be beneficial.

    Systems

    You will be provided with the use of all Fortstone Systems to ensure continuity across the business. Though Fortstone is in a constant state of improvement, all input into systems is welcomed.

    Equipment

    You will be provided with all the necessary equipment and IT to satisfactorily complete your role.

    We are a rapidly growing team and welcome enquiries around this role and welcome your CV and cover letter outlining why you would be a great fit for the role.

    Salary will be dependent on prior experience and suitability for the role.

    Job Type: Full-time

    Pay: $65,000.00 – $75,000.00 per year

    Benefits:
  • Professional development assistance
    Schedule:
  • Fixed shift
  • Monday to Friday
    Supplemental pay types:
  • Performance bonus



    Ability to commute/relocate:
  • Moorabbin, VIC 3189: Reliably commute or planning to relocate before starting work (Required)

    Application Question(s):
  • Do you have prior experience working in residential property or in a service-based company? Please list what type of experience?

    Education:
  • Certificate I - IV (Preferred)

    Experience:
  • Administrative: 2 years (Required)

    Work Authorisation:
  • Australia (Required)



    Work Location: Hybrid remote in Moorabbin, VIC
    Start Date: 20/06/2024
    • Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines

    Administration Assistant job summary

    A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job, so job seekers can determine if they are qualified, or if the job is a good fit.

    Example of an Administration Assistant job summary

    Our busy office is interested in hiring an experienced and reliable Administrator who can assist with general office duties, including answering phones, copying and scanning documents, filing, responding to emails and performing additional administrative duties as required. The successful applicant will be the front-end representative of our firm, so must have a polite and friendly disposition, and be readily available to greet guests and direct them as necessary.

    Administration Assistant responsibilities and duties

    The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

    • Assist in preparing interoffice memos and drafting emails
    • Reconcile department budget and generate reports
    • Greet visitors in a prompt and friendly fashion
    • Maintain the office filing system and retrieve material from files as requested
    • Process appropriate paperwork to pay vendor invoices
    • Perform general office duties, including faxing, copying, scanning and filing

    Administration Assistant qualifications and skills

    Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

    • 2+ years’ experience in a clerical/administrative position
    • Secondary school completion required
    • Excellent office and customer service skills
    • Impeccable written and oral communication skills
    • Ability to multitask in a busy work environment
    • Able to take direction well and work with minimal supervision
    • Demonstrated track record of reliability and dependability

    Hire your next Administration Assistant today

    Post a job

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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