How to write a Crew Member job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Crew Member job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Crew Member job titles

    Crew Member
    Entry Level Crew Member
    Restaurant Crew Member
    Crew Member (Part-Time)
    Team Member

Crew Member job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Crew Member job summary

A new location of our fast food franchise needs reliable and friendly Crew Members to join our team. The most dedicated and effective Crew Members will become eligible for promotions to management positions within 6-12 months. We need people who don’t mind working in fast-paced environment with heavy demands, especially during meal rushes. Successful candidates will work the front counter, the drive-through and other positions as needed. Our 24-hour restaurant also needs third-shift Crew Members to keep the restaurant running after hours. If you enjoy a team-oriented environment and a positive work atmosphere, we want to talk to you.

Crew Member responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Crew Member responsibilities

    Maintain a fast speed of service, especially during rush times
    Take orders from customers and input their selections into the restaurant’s computer systems
    Assemble orders on trays or in bags depending on the type of order
    Process large orders for events
    Count down your till at the end of each shift and deposit money in the safe
    Clean your station thoroughly before, during and after each shift
    Respond to guests’ questions, concerns and complaints and make sure they leave satisfied
    Follow all restaurant safety and security procedures
    Arrive on time for all shifts and stay until shift completion

Crew Member qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Crew Member skills

    Current student or school leaver’s certificate preferred
    Excellent time management skills
    Ability to work on your feet for most of your shift
    Strong customer service skills
    Capable of lifting 10 kg.

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