How to write a Medical Receptionist job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Medical Receptionist job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Medical Receptionist job titles

    Medical Receptionist
    Senior Medical Receptionist
    Certified Clinical Coder
    Medical Invoicer (Part-Time)
    Medical Invoicing Specialist

Medical Receptionist job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Medical Receptionist job summary

Our large healthcare organisation is seeking an experienced Medical Receptionist to work in our administrative office. The ideal candidate will have a strong background in medical invoicing, with the skills necessary to improve our current invoicing procedures and reduce A/R days. The successful applicant will work on a number of tasks requiring data analysis, in-depth evaluation and exercising judgement within the appropriate scope of practice. We offer excellent benefits, generous paid time off and competitive compensation.

Medical Receptionist responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Medical Receptionist responsibilities

    Perform posting charges and completion of claims to payers in a timely fashion
    Convert dosages to billable units
    Submit invoicing data to insurance providers
    Work claims and claim denials to ensure maximum reimbursement for services provided
    Perform Medicare/Medi-Cal reviews and audits
    Implement, maintain and report on programs initiated by the practice

Medical Receptionist qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Medical Receptionist skills

    Tertiary qualification required (bachelor’s degree in business or related field preferred)
    2+ years’ experience as a Medical Receptionist
    Proficiency with electronic medical records (EMR)
    Strong knowledge of MS Access
    Ability to work independently and collaboratively within a team environment
    Able to multitask and meet tight deadlines
    Excellent problem-solving skills

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