Medical Receptionist Job Description: Top Duties and Qualifications

Our client is a small busy, privately owned GP practice based in Bentley, and we are looking for an enthusiastic part-time Trainee Medical Receptionist to join our friendly and supportive team and work towards their Certificate III in Business Administration (Medical)

The position involves a minimum of fifteen hours a week plus sick and annual leave cover.

Essential criteria:

Fully vaccinated

Permanent work rights with no restrictions

Excellent customer service

Excellent time management, attention to detail and interpersonal skills

Ability to multi-task

Ability to work in a team environment

Available to work outside usual hours when required

Desirable criteria:

Previous experience in a general practice

Knowledge of Medicare billing and item numbers

Knowledge of clinical software programs (experience with Medical Director/Pracsoft would

be an advantage).

As this is a traineeship position, the successful applicants must be Australian citizens or permanent residents.

Job Type: Part-time
Part-time hours: 15 per week

Benefits:

Employee mentoring program

Professional development assistance
Schedule:

Day shift

Work (Required)

We are seeking an experienced part-time Healthcare Receptionist based at our Parramatta and Burwood rooms Predominantly Monday to Thursday 9.00 am to 4.30 pm (hours may vary) This is a fast-paced environment. Experience in medical/dental practice and attention to detail is essential.

Daily duties include:

Greet patients in a friendly, courteous and professional manner.

Answer and manage incoming calls

Schedule and confirm patient appointments; operation bookings and issue associated documentation

Data processing

Patient invoicing and payments including Medicare, DVA and Defence transmissions

Reconciling Eftpos and banking

Dictation typing of reports and medical correspondence

Accounts payable

General office administration duties

Skills and Experience:

2 years minimum medical and/or dental reception experience

Experience using Blue Chip/Medical Director software or equivalent software

Typing (50wpm)

Excellent telephone manner

Excellent verbal and written communication skills

Professional customer service skills

Ability to be empathetic to patients

Self motivated, reliable and trustworthy

Warm and friendly personality, with the ability to remain calm and polite in stressful situations

Ability to work independently as well as part of a team

The position will be casual for a probationary period of 6 months with a view to permanent part-time after that period. Immediate start for the right candidate. Applications without the above skills will not be reviewed or acknowledged.

Job Type: Part-time

Salary: $25.00 $30.00 per hour

Schedule:

Day shift

Ability to commute/relocate:

Parramatta, NSW 2150: Reliably commute or planning to relocate before starting work (Required)

Experience:

Medical admin: 2 years (Required)

Work (Required)

BUSY Allied Health Company Seeking Motivated HARD Working Medical Receptionist!

We are a busy, fast paced allied health service looking for a full-time motivated and friendly office receptionists.

Why work with us?

- Friendly working environment
- Above award wages
- Sick leave, annual leave and personal carers level
- Secured long term employment
- Ongoing support and development opportunities

Responsibilities:

Directly supports CEO

Assist with managing day to day calendar(s) of staff

Coordinating meetings

Closing off client payments

Monitoring phone calls

Managing social media accounts

Creation/modification of spreadsheets, and other various documents

Prepare and reconcile banking and client accounts

Professionally liaise with internal and external stakeholder

Prepare communications, presentations, meeting minute

Database entry and management

Client relationships and management

Provide support to the wider team when required

General office tasks assigned by the team

About you:

Ability to prioritise busy workload and meet deadlines

Great attention to detail and self motivated

Positive and enthusiastic team player

Computer skills

Strong work ethic and ability to work independently

Consistently demonstrates clear and concise written and verbal communication skills

Demonstrated ability to quickly gain understandings of new systems

Qualifications:

Previous office administration experience preferably within a large and complex financial services or similar organization

Highly proficient in Microsoft Office (MUST BE Familiar WITH EXCEL)

Experience with NDIS & Cliniko preferred by not essential

Experience:

Administrative: 1-2 years (Preferred)

Please ensure you provide your CV, cover letter and complete the assessments - Your application will not be reviewed unless all are provided.

Job Type: Full-time

Salary: $45,000.00 $65,000.00 per year

Schedule:

Monday to Friday

Application Question(s):

Do you have experience using the practice management software Cliniko

Do you have experience working with and/or billing under the NDIS

Experience:

Medical admin: 1 year service: 1 year (Preferred)

We are looking for an experienced proactive Medical Receptionist to join our team in Elanora Heights.

We offer a dynamic and enjoyable workplace with opportunities to work with a great team of doctors, nurses, psychologists, nutritionists, reflexologist and acupuncturist as well as our team of 5 receptionists, many of whom have been working together since we first opened in 2015.

About Us

Elanora Heights Medical Practice is a modern healthcare centre located in the heart of Elanora Heights on Sydney’s beautiful Northern Beaches.

At Elanora Heights Medical Practice, our mission and purpose of Going the Extra stems from our belief in the transformative potential of good health to enhance the lives of our community.

We are a passionate healthcare team who love inspiring others to take good care of their health and their loved ones. We are committed to taking care of our patients by providing a welcoming friendly space.

Since 2015 each and every one of our team members has played a crucial role in the EHMP experience. We welcome and value each of our team members perspectives in creating, cultivating and maintaining a happy work environment and providing a patient experience in which patients feel cared for.

What You'll Have

Experience as a receptionist and preferentially working in a medical practice. Confident computer skills.

Hours

Each of our team members has fixed hours so that you can plan your life outside work.

This role could be either weekends only or with the option to work weekends + 2 weekday shifts on a Monday and Wednesday 12:30-6pm.

How to Apply

Please include a cover letter outlining your interest in EHMP and a resume with your application.

We appreciate how much effort is required to properly apply for a role. We commit to responding to all applicants with relevant skills and experience, but unfortunately will not be responding to candidates who do not meet the following criteria:

Working rights in Australia and

A good understanding of the role

Please send your interest to [website]

Job Type: Part-time

Pay: $28.00 – $58.00 per hour

Expected hours: 16 – 30 per week

Benefits:

Employee discount
Schedule:

Afternoon shift

Every weekend

Fixed shift

Weekend availability

Weekends only
Supplemental pay types:

Performance bonus



Experience:

Medical practice management: 1 year (Preferred)

Work Authorisation:

Australia (Preferred)


Work Location: In person


Application Deadline: Start Date: 22/06/2024

Medical receptionist

This is a part-time position for a newly started and growing cardiology private practice setup in Townsville before Mater Hospital. This a challenging and exciting opportunity with great long-term reward propects.

Duties include but are not limited to general medical reception duties, including organising patient appointments, billing, preparing paperwork for procedures, and liaising with GP s and other speciality doctors.

Medical reception experience is essential, although further training will be provided. Salary and working hours are flexible and negotiable.

Role Description:

Attend all calls coming to Pulse Cardiac Care during office hours and sorting out after-hour calls, helping in all patient care-related work, including bookings, rescheduling appointments, and cancellations, and providing guidance and information to patients and caregivers.

Respond to incoming emails to Pulse Cardiac Care and play a key role in sending correspondence to other referring physicians and practices.

Collecting important patient-related information during registration and entering all the details like Medicare card numbers, health funds, GP practices data without errors.

Measuring, recording vital parameters of patients and taking ECG's.

Helping in 24-hour Holter and Ambulatory BP studies

Billing of inpatients and related work, which involves collecting referrals, attaching them to respective files without errors, sending discharge summaries, and collecting and filing investigation reports.

Booking, coordinating and organising procedures in liaison with Mater Hospital staff.

Willing to do afterhours and weekends if required at times.

Typing of specialist letters is desirable but not mandatory.

General office maintenance and housekeeping work.

Job Requirements

The right attitude to learn, adapt and progress. Being always punctual, dependable and reliable. Work with dedication and responsibility.

Excellent interpersonal and communication skills.

Enthusiasm to learn new skills and progress in career

Sound working knowledge of database systems

Understanding of patient confidentiality

Job Type: Part-time

Salary: $26.33 $40.00 per hour

Benefits:

Employee mentoring program

Travel reimbursement
Schedule:

8 hour shift

Morning shift
Supplemental pay types:

Overtime pay

Performance bonus

Retention bonus

Ability to commute/relocate:

Pimlico, QLD 4812: Reliably commute or planning to relocate before starting work (Required)

Experience:

Medical admin: 1 year (Required)

Customer service: 1 year (Required)

Work (Preferred)

We have an opportunity for an ExperiencedMedical Receptionist to join our team at Carnes hill Doctors

We require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet!

Your responsibilities will include:

Open and Close clinic as per set procedure

Greet patients and other callers in a professional and courteous manner

Make appointments for patients

Ensure medical records are managed confidentially and efficiently

Accurately process patient payments via cash, Eftpos, and direct bill transaction.

Invoice Medicare, Private Health Funds, TAC, Workcover.

Knowledge of the MBS schedule and correct billing procedures

Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully

Attend to patient enquiries

Check and handle internal emails.

Fill in the roster when staff is away, on holidays and sick leave.

Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.

Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.

At all times maintain confidentiality of patient personal and financial information.

Complete recalls.

Support the day to day operations of the medical centre.

Exceptional customer service and teamwork skills.

High level of computer literacy and IT knowledge.

Experience using Best Practice is desirable.

In addition, the candidate must also provide the following;

Current Police Check

Current Working with Children clearance

Current First Aid/CPR certificate

Immunisation Record

Driving Licence/ Photo ID

Selection Criteria:

Demonstrated ability to work in a team

Experience with Medical software (BEST Practice/Medical Director)

Demonstrated strong organisational and problem solving skills

Demonstrated ability to work in a fast paced environment, including multitasking

Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing

Demonstrated commitment to quality patient service

If you would like to become part of a team that cares for every individual staff member and their self-development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.

Only short-listed candidates will be contacted

Expected Start Date: As soon as possible

Reimbursement will be negotiated based on experience

Job Type: Part-time

Salary: $20.51 $28.14 per hour

Schedule:

Weekend admin: 1 year (Required)

We have an opportunity for an ExperiencedMedical Receptionist to join our team at Silkstone Doctors

We require an individual who is highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet!

Your responsibilities will include:

Open and Close clinic as per set procedure

Greet patients and other callers in a professional and courteous manner

Make appointments for patients

Ensure medical records are managed confidentially and efficiently

Accurately process patient payments via cash, Eftpos, and direct bill transaction.

Invoice Medicare, Private Health Funds, TAC, Workcover.

Knowledge of the MBS schedule and correct billing procedures

Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully

Attend to patient enquiries

Check and handle internal emails.

Fill in the roster when staff is away, on holidays and sick leave.

Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.

Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.

At all times maintain confidentiality of patient personal and financial information.

Complete recalls.

Support the day to day operations of the medical centre.

Exceptional customer service and teamwork skills.

High level of computer literacy and IT knowledge.

Experience using Best Practice is desirable.

In addition, the candidate must also provide the following;

Current Police Check

Current Working with Children clearance

Current First Aid/CPR certificate

Immunisation Record

Driving Licence/ Photo ID

Selection Criteria:

Demonstrated ability to work in a team

Experience with Medical software (BEST Practice/Medical Director)

Demonstrated strong organisational and problem solving skills

Demonstrated ability to work in a fast paced environment, including multitasking

Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing

Demonstrated commitment to quality patient service

If you would like to become part of a team that cares for every individual staff member and their self development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.

Salary: Remuneration will be negotiable based on experience.

Job Type: Full-time

Salary: $26.32 $32.54 per hour

Schedule:

Day shift

Weekend admin: 1 year (Required)

About Us:

At Montague Farm Medical Centre, we are committed to providing compassionate and comprehensive care to our community. Our team is comprised of dedicated professionals who are passionate about making a difference in the lives of our patients. We are currently seeking a Medical Receptionist who shares our commitment to excellence, to join our front office team.

Job Description:
The Medical Receptionist will be the first point of contact for our patients and plays a crucial role in managing the flow of the medical centre. This position involves a wide range of administrative duties including greeting patients, scheduling appointments, answering phone calls, managing patient records, and ensuring a smooth and welcoming environment for everyone who walks through our doors.

Key Responsibilities:

Greet patients and visitors in a courteous and friendly manner.

Schedule and confirm patient appointments and meetings using the Best Practice software.

Answer and manage incoming calls, respond to inquiries, and provide general information to callers.

Maintain confidentiality and security of patient health information at all times.

Perform clerical duties such as filing, photocopying, transcribing, and faxing.

Collect, verify, and update patient information.

Prepare and handle all administrative paperwork.

Process payments from patients and medicare.

Liaise with healthcare professionals and ensure that all appointments are accurately scheduled.

Requirements:

High school diploma or equivalent; further certification in medical administration is a plus.

Proven work experience as a Medical Receptionist or similar administrative position.

Proficiency in Microsoft Office Suite and experience with Best Practice Software.

Excellent organizational and multitasking abilities.

Strong communication and interpersonal skills.

Ability to handle sensitive information confidentially.

Knowledge of medical terminology and healthcare operations.

Empathy and the ability to interact with patients of diverse backgrounds.

What We Offer:

A supportive and positive work environment.

Competitive salary.

Opportunities for professional development.

A crucial role in the well-being of our community and patient care.

Job Type: Casual

Pay: $30.00 – $35.00 per hour

Expected hours: 20 – 38 per week

Benefits:

Professional development assistance
Schedule:

Day shift

Evening shift

Morning shift
Supplemental pay types:

Overtime pay



Ability to commute/relocate:

Pooraka, SA 5095: Reliably commute or planning to relocate before starting work (Required)

Experience:

Medical receptionist: 1 year (Required)

Work Authorisation:

Australia (Required)


Work Location: In Deadline: 28/06/2024