How to write a Merchandiser job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Merchandiser job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Merchandiser job titles

    Merchandiser
    Senior Merchandiser
    Retail Merchandiser
    Merchandiser (Part-Time)
    Merchandise Coordinator

Merchandiser job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Merchandiser job summary

A manufacturer grows its revenue by maintaining strong relationships with its retail outlets, and we are looking for an experienced Merchandiser to act as that business conduit. The Merchandiser will be responsible for working with our retail team to make sure that the sales floor shelves attract attention and the warehouse shelves are fully stocked. The successful candidate will also offer customer service to our retail store owners by answering questions, tracking down lost orders, getting customers the products they need and resolving potential paperwork issues.

Merchandiser responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Merchandiser responsibilities

    Monitor customer warehouse inventory levels and submit comprehensive inventory reports each week
    Collaborate with customers to create attractive sales floor displays and make sure that our product is prominently displayed
    Act as the liaison between customers and the company by addressing customer issues and solving customer problems
    Assist customers in creating an organised warehouse that allows for easier product accessibility
    Stock sales floor shelves for the customers who request additional inventory management assistance

Merchandiser qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Merchandiser skills

    School leaver’s certificate required (tertiary qualification preferred)
    2+ years’ experience in merchandising or retail
    Must have a valid driver’s licence and clean driving record
    Strong customer service skills required
    Exceptional interpersonal communication skills

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