Caseworker Job Description: Top Duties and Qualifications

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Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Caseworker job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Caseworker
  • Senior Caseworker
  • Caseworker (LISCW required)
  • Caseworker (Part-Time)
  • Social Worker

Hire your next Caseworker today.

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Hire your next Caseworker today.

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Caseworker Job Description Examples:

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines

Caseworker job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Caseworker job summary

Our organisation is looking for a Caseworker who can objectively analyse a situation and make determinations that are best for the children and family involved. The Caseworker will be responsible for attending regular home visits with families and reporting on the children’s welfare, and collaborating with foster care to come up with temporary living arrangements for children if necessary. If you have previous experience working with families as a social services professional, we encourage you to apply for this position.

Caseworker responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

  • Schedule monthly interactions with foster families, care workers and families involved in ongoing cases
  • Work with families to help them understand how to create a more productive environment for each family member, especially their children
  • Provide counselling to family members and schedule follow-up meetings with families that have been reunited
  • Collaborate with other public resources to get the best results possible for each family
  • Attend case summary reviews and other official procedures involved in the resolution of each open case file

Caseworker qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

  • Bachelor’s degree in social work required
  • Valid counselling professional membership required
  • Proven time management skills
  • Must have a valid driver’s licence with clean driving record
  • Basic understanding of MS Word and MS Excel required

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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