How to write a Logistics Coordinator job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Logistics Coordinator job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Logistics Coordinator job titles

    Logistics Coordinator
    Senior Logistics Coordinator
    Weekend Logistics Coordinator
    Logistics Coordinator (Part-Time)
    Logistics Specialist

Logistics Coordinator job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Logistics Coordinator job summary

Our cargo services and shipping firm is in immediate need of a Logistics Coordinator for our customer service department. The successful candidate will be responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. We like to encourage repeat business among our customers, so we take customer service seriously. Everyone in the logistics department is responsible for responding immediately to customer questions and complaints and for notifying customers about any delays in the delivery schedule. Staying on top of all accounts and coordinating with other departments are essential qualities to possess in this position.

Logistics Coordinator responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Logistics Coordinator responsibilities

    Manage the maintenance, preparation and routing of purchase orders
    Prepare accurate bills of lading
    Satisfy air bills in a timely manner
    Communicate with van lines and airlines to ensure prompt pick-up and delivery of shipments
    Arrange same-day deliveries whenever possible
    Review purchase orders and shipment contents prior to releasing them from our facility
    Track and analyse mis-shipments to ensure they don’t occur again
    Respond to customer enquiries and refer clients to the appropriate channels
    Ensure quality of all services and processes within the facility

Logistics Coordinator qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Logistics Coordinator skills

    School leaver’s certificate required (bachelor’s degree preferred)
    5+ years’ experience in customer service or logistics management a must
    Excellent communication and problem solving skills
    Inventory maintenance experience a plus
    Ability to work well in a fast-paced environment

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