How to write a Community Manager job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Community Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Community Manager job titles

    Community Manager
    Senior Community Manager
    Social Media Community Manager
    Community Manager (Part-Time)
    Property Manager

Community Manager job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Community Manager job summary

Our multi-family property management firm owns and manages numerous apartment communities located across the US. We are currently recruiting a professional, experienced and self-motivated individual to join our growing team as a Community Manager. The successful candidate will be responsible for the maintenance and profitability of the apartment community assigned. If you are a property management professional that is interested in long-term career growth at a thriving company, we want to hear from you.

Community Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.

Examples of Community Manager responsibilities

    Provide information about the building and community to prospective residents
    Schedule visits to the apartment community
    Review and approve all new lease applications
    Quickly close new sales and leases
    Troubleshoot issues with the building and its residents
    Maintain a rapport with building managers and current residents
    Prepare and maintain time records and personnel information for the property management team

Community Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Community Manager skills

    School leaver’s certificate required (tertiary qualification preferred)
    5+ years’ residential or commercial property management experience
    Supervisory experience preferred
    In-depth knowledge of computers and computer software programs, including Microsoft Word and Excel
    Excellent organisation skills
    Strong communication and leadership skills

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