Chief Operating Officer Job Description: Top Duties and Qualifications

Friendly Team Atmosphere in a Modern, Massive Factory Impressive Growth - They Need Fresh Ideas for the Next Step

CFO / COO role on offer for someone ex-chartered who has moved in to commercial Chief Operating Officer: Manufacturing

The Company: Based on the South Side of Brisbane in a modern, state-of-the-art facility, this manufacturing company produces the finest homeware products on the market, with a thriving manufacturing and wholesale business involved in import and wholesale for the Australian market. Family owned, they have around a hundred employees and major expansion plans. They have offices in multiple states and are expanding both their domestic and international business sections.

The Role: The role will be responsible for overseeing the day-to-day operations of the business, ensuring alignment with strategic plans and operational and capital budgets. Reporting to the Managing Director, you will bring to the role a demonstrated broad breadth of business skills, including financial acumen and strategic thinking.
Responsibilities include:

Assist with strategic direction of each portfolio company and report on progress to each

Set up the operational reporting framework and improvement projects

Identify growth opportunities within the business units and lead management team to execute on strategy

Oversee HR and people objectives are aligned with the business goals and direction

Improve, develop and look after the annual budgeting & forecasting process within each portfolio company and on a group basis

Oversee month end and year-end financial and management reporting to ensure the accuracy of financial results and reports

Manage relations with external advisors and work flow with each - auditors, tax accountants and legal

Lead change and improvement activities to create efficiencies in line with business requirements / process improvement, creating efficiencies and automation where possible

Manage IT team, development projects and automation integration

The Person: You are highly regarded for your ability to foster a high-performing innovative culture and for your advanced stakeholder engagement skills. Excited by this amazing opportunity, you will bring energy, passion, and commitment to the role.

Bachelor degree or higher

Chartered Accountant (CA or CPA)

Someone happy walking around the factory floor, talking to staff, understanding the real-world situation

Someone capable of steering the finance team as the 2IC in the company

Chartered Accounting background in corporate finance or audit

Manufacturing experience / understanding of (eg: SKU s eg: up to [phone number]products across eight core product families), inventory, import/export, wholesale, custom-made products)

People skills

An operational focus

Someone who can bring new ideas from another manufacturer on how to better run a finance function

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A bit about us. Rabobank is the world's leading specialist in food and agribusinesses banking. We are a bank with cooperative roots. Everything we do, we do together, with co-workers, members and other organisations. We believe in building on each other's strengths and making each other stronger. You get better results from working together than going it alone, now and in the future.

Newly created 12 month fixed term contract opportunity in Sydney.

Act as a SME of Risk and Compliance matters within project space

Implementation of project and change framework

A bit about the role – Reporting to the Senior Manager, COO Risk and Compliance, the Manager COO Risk and Compliance Projects, will act as a trusted advisor to allocated projects within COO to ensure they meet Rabobank's risk standards and requirements. The Manager COO Risk and Compliance Projects will support COO in the implementation of the Project & Change Framework in respect to project impacting COO and assist the EPMO with requests relating to the risk in change approach.

Key responsibilities

Provide input and support on project risk in change activities to the project managers and EPMO for the respective projects under COO across Australia including the business units; Operations, IT, Middle Office, Vendor Management and First Line Risk and Security functions.

Identify control weakness and risk rating changes to fulfil the changes in framework within agreed SLA

Engage with project teams in designing and delivering solutions

Identify gaps within current process compared with the new project requirements

Manage COO's risk and ensure regulatory standards are met

Provide proactive solutions to control weaknesses in the project portfolio

What we are looking for: To be successful you will have:

A minimum of 7+ years related experience in financial services industry with focus on controls, auditing, operational risk, compliance and/or process engineering

Solid understanding of non-financial risk management concepts and frameworks.

This role work very closely with wider COO and EPMO stakeholders; therefore superior communication skills are essential as are influencing skills in order to make business decisions.

Our Values, Vision and Mission –Rabobank Australia fully embraces inclusion and belonging and delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here. We are committed to our values; we are client-focussed, action oriented, purposeful and courageous in our work. We are professional and considerate and bring out the best in each other and are committed to keep learning. We have an open culture, where you can be yourself and be valued for who you are.

What we're proud to offer you:

Career development

Employee insurance cover

Flexible ways of working

Join a global team of dedicated industry specialists

Bonus annual leave

Rabobank is committed to a culture where diversity and inclusion is valued, respected and encouraged. We welcome applicants from diverse cultures, faith and sexual orientation. Rabobank is not accepting submissions from recruitment agencies for this role. Only Australian citizens or permanent residents will be considered. We're interested in more than just your resume; your mentality is the most important. We want to know more than what you do. We want to find out who you are, what your ideas are, and how you plan to make them a reality. Are you ready to dedicate your talent to making the world a better place? If so, we'd like to work with you to create a brighter future. For you and the bank. But most of all: for our customers. Have you got what it takes? If you are interested in Growing a Better World Together, please follow the link and apply online or visit

The Position: Arch LMI Pty Ltd (Arch LMI) is an APRA-licensed provider of Lenders Mortgage Insurance (LMI). Arch LMI is an Australian-domiciled subsidiary of Arch Capital Group Ltd (ACGL), a Nasdaq-listed global provider of insurance and reinsurance across a variety of product classes.

Reporting to the Chief Executive Officer, the Chief Operations Officer (COO) is the senior executive responsible for oversight of strategic and operational aspects of Arch LMI. Areas of responsibility include: Information Technology and Security, Policy Administration, QA and Loss mitigation and Claims, and Human Resources. The incumbent sets corporate policies, establishes organisational goals, and develops short and long-term strategies for achieving Arch LMI growth and profitability. Guided by the corporate objectives and Business Plan, the COO is responsible for providing the leadership, management and vision necessary to ensure the proper operational controls, administrative and reporting procedures, and people systems are in place to effectively maintain and grow the organisation.

Job Responsibilities:

Identifies, develops and executes operational strategies that align with corporate priorities and mission to achieve business objectives.

Provides day-to-day leadership and management to direct reports that promotes the mission and core values of Arch LMI.

Interacts with lenders, key vendors and outsource providers, and regulators on critical matters related to operations, primary policy coverage, loss mitigation and technology.

An invited member of the Arch LMI Board Remuneration Committee.

Responsible for the measurement and effectiveness of all internal processes.

Ensures timely, accurate and complete reporting on operating efficiencies and conditions and recommends plans, policies and/or structural changes to facilitate the achievement of annual corporate goals as set out in the Business Plan.

Spearheads the development, communication and implementation of effective growth strategies and processes.

Collaborates with the Senior Management team to develop, implement and improve plans for the operational infrastructure of systems, processes, and personnel designed to accommodate company objectives.

Motivates and leads a high-performance team; attracts recruits and retains required members of the team not currently in place; provides mentoring to develop future leaders within the Company.

Keeps abreast of industry/market trends and new developments in mortgage lending through networking, board and industry membership group participation and community involvement.

Collaborates closely with leadership in other Arch entities to drive efficiencies across markets, share knowledge and best practices.

Deputises for the CEO, as required.

Required Skills/Experience: Knowledge & Skills:

Extensive knowledge of banking, mortgage lending and lenders mortgage insurance (LMI) industry.

Excellent business judgement and strategic decision-making skills.

Demonstrated ability to work collaboratively across organisational structures to accomplish long term, strategic results.

Proven experience in examining and re-engineering operations and procedures.

Superior written and verbal communication skills.

Ability to manage complex projects and teams.

Proven leadership and management skills

Education: Education & Experience:

Required knowledge & skills typically acquired through an MBA and 15+ years of related experience.

Working & Physical Demands:

Normal office environment

Some travel required

Disclaimer: Incumbent may be asked to perform other duties as required.

The Company: Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis. Arch LMI is the division of Arch MI, an international mortgage insurer. Based in the Sydney CBD, our company is committed to our employees and our customers. Arch is committed to helping its associates create what's next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company. If you are interested in joining a dynamic company and working with a team of motivated, high calibre people, send your resume today and come grow with us! Arch LMI Pty Ltd is an equal opportunity employer. We are committed to building a diverse and inclusive workforce reflecting the customers and communities we serve. All employment decisions are to be made without regard to race, age, gender, sexual orientation, religion, disability or any other attribute protected by law.

We are looking for an highly experienced Chief Operating Officer (COO) to oversee our organisation's ongoing operations and procedures. You will be the Storylines' second-in-command and responsible for the efficiency of our business operations.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You'll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we'd like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth. You will need to be able to work long and odd hours with a diverse team that is based all over the globe.

Duties and Responsibilities

Design and implement business strategies, plans, and procedures

Set comprehensive goals for performance and growth

Establish policies that promote company culture and vision

Oversee daily operations of the company and the work of executives

Lead employees to encourage maximum performance and dedication

Evaluate performance by analysing and interpreting data and metrics

Write and submit reports to the CEO in all matters of importance

Assist CEO in fundraising ventures

Participate in expansion activities (investments, acquisitions, corporate alliances, etc.)

Manage relationships with partners/vendors

Prepare operational reports and management reports.

Ensure compliance on a company, state, and federal level.

Drive sustainable growth and minimise losses.

About you

Minimum of 8 years of working experience as Chief Operating Office or in a relevant role

Extensive experience in travel, leisure brands and real estate

Marine (Cruise) Background

Understanding of the Marine & Cruise industry

Exceptional track record of corporate leadership

Superior project management skills

Resourceful and analytical with exceptional communication skills

Understanding of all facets of business

Outstanding public speaking and interpersonal skills

Knowledge of IT/business infrastructure

Aptitude in problem-solving and decision-making

Understanding of analytics and performance metrics

BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

Preferred:

Previous experience in a leadership role in a Cruise company is a big plus.

About the Company

Storylines Global Inc. is an all-inclusive, sustainable luxury residential cruise ship. Work with one of the world's only residential ships. We focus on career development and promotion - people are the core of everything we do. If you are looking for a career and not just a job, you're in the right place! The opportunity of a lifetime awaits.

What's in it for you?

We offer a structured induction program - Storylines Academy. This exclusive bespoke induction trains on all aspects of the company, the vital tools that you will utilise which you will need to succeed in your role with a follow-up ongoing nesting period provided during your first month.

Benefits

Opportunity to work remotely.

A knowledgeable, high-achieving, experienced and fun team.

An international and diverse work atmosphere.

The chance to be part of a rapidly growing startup and the next success story.

Amazing opportunities for career progression

A competitive compensation package

Team incentives and reward schemes

For information on Storylines Global Inc., including more information on our current job openings, visit our website at [website]

All applicants will receive an acknowledgement that their application has been received within 2 to 3 business days from the receipt of the application. Those candidates selected for further consideration will be contacted within 2 days before the closing date.

Storylines Global Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Schedule:

8-hour shift

Day shift

Evening shift

Night shift

On call

Weekend availability



Experience:

Operations management: 8 years
Industry: 5 years (Required)

This is a full-time permanent for a client who is a global welfare organisation committed to ensuring that every orphaned child living in poverty has access to the tools and opportunities they need to overcome their difficult experiences. They believe that when a child fulfils their potential, their own future is transformed as well as the future of their families, their community, and society at large. In order to achieve that, they are led by core values of transparency, dignity and empowerment.

Role Overview:

This organisation is looking to recruit a COO for its members. The COO is responsible for acting in accordance with the organisation's mission, bylaws, and policies to successfully execute organisation's strategic plan. The successful candidate will directly supervise all staff and operations of the charity, support, and work closely with the CEO, and will be an inspiring leader who will work hard to support the community, staff, volunteers, and the Board. To be successful in this role, the person should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring the charity is successful in its goals.

Key Responsibilities:

Develop strategies and goals to align and coordinate efforts to grow the charity's operations, programmes, and resources.

Assist the CEO in creating an annual development plan supporting the strategic plan.

Deputise for the CEO where needed.

Oversee various departments and ensure they are implementing their departmental plans and meeting their objectives.

Manage employee schedules and potential conflicts.

Help establish and maintain office procedures.

Oversee procurement and staff recruitment.

Prepare and review standard procedural documents for daily operations.

Supervise staff performance across all levels.

Oversee staff training and development programmes.

Conduct periodic employee appraisals.

Ensure employees are motivated and productive.

Oversee day-to-day operations.

Set policies and processes.

Ensure employees work productively and develop professionally.

Ensure staff follow health and safety regulations.

Prepare reports and other presentations as required to operate the organisation

Represent the organisation externally by participating in public speaking engagements, and regularly participate in and attend community events

Required Qualifications:

A Bachelor degree is required. Master degree in a related field is preferred. Proven experience in a senior leadership role will be considered in the absence of a degree.

Solid budget management skills, including budget preparation, analysis, decision-making, and reporting.

Strong demonstrated leadership skills and organisational abilities, including planning, delegating, programme development, and task facilitation.

Ability to listen, communicate and collaborate effectively with Board members, donors, staff, volunteers, and others.

Strong written and oral communication, and public speaking skills.

Proficiency in Microsoft Office and other organisational systems.

Ability to interface and engage diverse volunteer and donor groups.

A sincere interest in the philosophy of orphaned children's welfare and care.

Must be able to meet and interact with the public in a tactful and diplomatic manner and represent the organisation.

Experience working with and coordinating multiple tasks using staff and volunteer resources.

Ability to objectively evaluate problems and recommend appropriate actions in a timely manner.

Ability to prioritise, ask for help when needed, and communicate effectively when challenging situations arise.

Preferred Qualifications:

Fluency in English with Arabic desired.

Knowledge of fundraising strategies and donor relations unique to the non-profit sector.

Knowledge of non-profit fundraising principles.

A demonstrated knowledge of organisational and financial procedures for non-profit organisations, including budget development.

Demonstrated skills in human resource management.

Skills:

Strategy creation and execution

Digital skills

Data literacy and reporting skills

Excellent written, verbal, and presentation skills

Intercultural sensitivity and inclusive language skills

Strong working knowledge of Microsoft Office Programmes

Good oral and written communication skills

Fast data entry ability/keyboard skills

Good presentation skills

Project management skills

Time management

Strong technical accounting knowledge

Excel and modelling

Competencies:

Excellent organisation and effective communication

Ability to work as part of a team

Leadership and coaching skills

Strong attention to detail and organisational skills

The ability to manage pressure and conflicting demands, and prioritise tasks and workload

Ability to delegate and manage the work of others

Additional Requirements:

Flexibility of working outside working hours

Job Type: Full-time

Salary: $120,000.00 – $150,000.00 per year

Schedule:

8-hour shift



Experience:

Chief Operating Officer: 2 years
Location: One location