General Manager job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.
Example of a General Manager job summary
A hip, trendy bar and grill in the museum district seeks an ambitious General Manager to take over store operations. The ideal candidate knows the restaurant business back to front and can anticipate changes in the industry before they occur. We’re looking for a self-motivated individual who can take advantage of our competitive bonus structure for the benefit of both the restaurant and him or herself. You will be responsible for hiring waitstaff and other employees, training new recruits, updating the menu, ordering supplies and ingredients, budgeting expenses and managing customer care.
General Manager responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organisation and who the employee reports to.
- Find new ways to promote the restaurant through trade and community events
- Institute and follow advanced cash handling policies and procedures
- Remain accountable for all profit and loss figures
- Update and change menu seasonally and in response to budgetary concerns
- Ensure all waitstaff comply with health regulations and maintain their ServSafe certifications
- Delegate responsibilities and tasks to the AGM, kitchen manager and other employees
- Maintain top quality assurance and customer service standards
- Focus on building sales and forecasting future performance
General Manager qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- 5+ years’ QSR experience
- 1+ years’ restaurant experience in a leadership position
- Current ServSafe certification
- Advanced understanding of all full-service restaurant operations
- Comfortable working in a fast-paced environment
- Ability to coach, train and motivate employees
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